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Kat Wolfe - California

Kat Wolfe
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About Kat Wolfe

Kat+Wolfe
Kat Wolfe is currently living in California, and is interested in Advertising & Media, Affiliate Program, Home Based Biz, HospitalityTravel, Marketing, Services, Work from Home.
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Location

California

Categories of Interest

Advertising & Media, Affiliate Program, Home Based Biz, HospitalityTravel, Marketing, Services, Work from Home

My Interests

Looking for coachable, self-motivated, team players. You will learn how to run a successful home business and how to teach others. Not MLM. We have a simple system in place.

Join Date

Kat Wolfe has joined on Apr 23, 2008

Resume

Kat Wolfe

Objective: Business Analyst /Program Manager position targeting
productivity and organizational development that will incorporate product
management, process improvement, testing , training, documentation and
analytical skills.
QUALIFICATIONS

. Strong analytical and problem solving abilities
. Ability to learn new systems quickly
. Proven ability to gain clients/management confidence and trust
. Proficient in MS Word, Project, Excel, Visio, Camtasia
. Thorough knowledge and understanding of third party processing

PROFESSIONAL EXPERIENCE

Entrepreneurial Business Start-ups
12/97-present
. Travel Business Sales
. Internet Marketing
. Affiliate Marketing
. Website creation and optimization -
. SEO - keywords, content management, site maps, robot.txt, Google
analytics
. Email Marketing
. Consulting - email marketing, screen capture video training,
technical writing for on-line Help system

CHASE MANHATTAN MORTGAGE, SAN DIEGO, CA
6/97 -11/07
Senior Business Analyst/Program Manager

. Within first 3 weeks of employment, found billing error of $65,000
from vendor - Chase was reimbursed for the full amount
. Vendor Management for third party processor, First Data Corp
. Corporate SME for FDR (First Data) - HELOC product - was the only
person in the company with FDR expertise, all requests and inquiries
were directed to me
. Liaison between programming, business units and First Data Corp
. Led system development activities, through full life cycle -
documented current business processes, interpreted business needs,
analyzed, wrote requirement documents, design, all phases of testing,
implementation, documentation and training
. Successfully completed all conversion activities and implementation
for 2 portfolios converting to FDR
. Developed training materials for Users, provided departmental and one-
on-one training
. Technical support to User community, problem resolution
. Assisted SVP with 2 contract negotiations
. Data Mapping to the data warehouse
. Conducted CAT testing for FDR quarterly updates and Y2K
. Facilitated process flow meetings with all department heads for
conformity and dependencies. Documented and distributed agreed
processes
. Interviewed department heads to determine business needs - automated
processes when feasible, or re-engineered manual processes
. Developed and automated ad hoc reporting for internal departments to
insure compliance for internal and external audit requirements were
met; provided outside auditors with ad hoc reports on very short
notice
. Insured all regulatory changes were in the system and ready by the
deadline
. Mentored Jr. Business Analyst

FIRST DATA CORPORATION, OMAHA, NE 02/93
-06/97
FDC is the world's largest third party processor of credit cards

Senior Conversion Project Manager

. Liaison between client and programming staff
. Completed initial conversion documents with clients, analyze and
interpret system processing requirements, write requirement documents
. Attended formal inspection meetings with programmers to evaluate
requirements
. Scheduled and conducted face to face meetings with clients
. Insured project activity deadlines were met
. Conducted project status reviews on a daily or weekly schedule with
clients and internal management
. Maintained the project plan
. Wrote test scripts for unit, regression, integration and system
testing
. Managed defect reporting and resolution
. Trained clients and assisted in development of training material for
employees
. Assisted in planning and execution of Mock Conversion weekends & Final
Conversion
. Collaborated with the Documentation staff in the development,
interpretation and editing of technical documentation for internal and
client distribution

Senior Client Services Representative, Omaha, NE

. Supported an Association client, that consisted of more than 300
credit unions
. Handled over 300 types of plastics and 35 statement types
. Responsible for plastics, PINS, ATM networks, statements,
tapes/transmissions, merchants
. Coordinated all credit card promotions
. Client training
. Acted in a supervisory role by training, developing & guiding client
service representatives
. Responsible for clients day to day requests and client issue
resolution and adherence to Service Level Agreement parameters

Education:

University of Utah, Salt Lake City Utah,
Pre-Med
3 years
Utah Technical College, Salt Lake City, Utah
Business, Accounting, Marketing, Programming Logic, COBOL
2 years
Santa Barbara Business College, Santa Barbara, CA
Business Law

Recent Studies:

Testing - Measurement and Analysis Best Practices
Test Designs Can Leverage Your Test Case Efforts
Scenario-Based Development and Testing

References:

Available upon request



Kat Wolfe Resume

Quick Profile Summary

Kat Wolfe
Name: Kat Wolfe
Link: http://www.salespider.com/p-3798681/kat-wolfe
Location: California,United States

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