Katie Diaz - Bronx, New York

Independent Sales Representative

Silpada Designs

Bronx, New York

Gifts / Accessories, Home Based Biz, HospitalityTravel, Retail, Specialty Retail, Wholesale, Work from Home

Traveling, socializing and being a Silpada Design Sales Representative! I am interested in learning about fundraising.

Apr 13, 2011

1-4

KATIE DIAZ
1609 Colden Avenue | Bronx, NY 10462
Home: (347) 281-9761 | Cell: (347) 653-5403 | Email:
diaz.katie@rocketmail.com



objective

Seeking an Executive Assistant position within a well established
organization that will enable me to utilize my strong organizational
skills and invaluable experience to make a positive contribution to the
organization

SUMMARY OF QUALIFICATIONS

. Over twenty years of professional and invaluable experience as an
Administrative Assistant
. Computer Literate: (Proficiency in MS Word, Excel, PowerPoint;
PeopleSoft Expense Database, ACT & Adobe
. Type 50+ wpm
. Bilingual (English/Spanish)
. Ability to communicate effectively with customers, peers and
management
. A team player who possesses the ability to work in a learning
environment
. Ability to support multiple executives, managers and virtual teams
. Excellent management, communication and organizational skills
. Ability to multi-task and complete assignments in timely manner
. Effectively and efficiently maintain calendars, schedule and organize
meetings

PROFESSIONAL EXPERIENCE

Silpada Designs, LLC
New York, NY
Independent Sales Representative
4/10 to Present
| |
|Manage and process point-of-sale transactions to include daily product |
|inventory, ordering supplies and products, shipping/receiving, scheduling |
|shows and events to exhibit |
|Provide exceptional customer service to customers which involves educating|
|and advising them of the quality of jewelry and gems they are purchasing |
|Interact with customers to provide information in response to inquiries |
|about products and services. Resolve customer\'s complaints |
|Welcome and acknowledge clients according to company standards; anticipate|
|and address client\'s needs; assist individuals with disabilities; thank |
|guests with genuine appreciation. |


. Set-up display at trade shows/events to sell high-volumes of Sterling
Silver and semi-precious stone jewelry
. Research and develop survey marketing campaigns to promote the Silpada
Designs jewelry line
. Network and build relationships with other companies/community to expand
our market area and sales offerings
. Gather customer contact information by phone or in person, receive orders
for jewelry purchases






Cushman & Wakefield, Inc.
New York, NY
Executive Assistant
9/00 to 6/10
. Provided administrative support to the Chairman and Executive Vice
President of the Brokerage Department
. Arranged internal and/or external meetings including catering,
audio/video conferencing set-up, travel, and lodging
. Assisted partners and executives in editing presentations, summarizing
reports and documents
. Prepared massive mailing list for the distribution of management reports
and real estate quarterly reports
. Managed ordering and maintenance of all office supplies
. Dispatched messengers for various assignments as requested by management
and coordinated car service for client property tours
. Established and maintained the electronic records management system for
all incoming and outgoing calls
. Managed and maintained all internal and client contact databases and
spreadsheets; updated phone books and emergency lists as needed;
distributed to staff as needed
. Processed monthly corporate credit card expenses, monitored the
administration of medical and travel expense reimbursements for all
broker\'s
. Organized, confirmed, room reservations, requests, changes, and
cancellations for out of town meetings and conferences






CUNY-NetTech
New York, NY
Administrative Assistant to Co-Director
4/97 to 9/00
. Managed all communications and customer relations
. Supply clients with directions and information. Answer, record, and
process all client\'s calls, requests, questions, or concerns; follow up to
ensure each has been met to client\'s satisfaction.
. Coordinated grant approved schools for professional training and internet
workshops
. Scheduled site visits for the installation of ISDN lines for various NYC
schools
. Managed scheduling of meetings, workshops, conference rooms, Multi-Media
Open Systems Lab, and coordinated conference sessions for outside users
. Processed payment and travel reimbursement for staff and outside
consultants
. Supervised two (2) college interns during the summer sessions
. Provided administrative support to educational leaders, principals, and
directors
. Coordinated out-of-town conferences including; name tags, sign-in
sheets, posters, computer setup, materials for distribution
. Created and maintained staff and client computerized databases
. Produced Excel spreadsheets for multiple projects
. Comply with quality assurance standards. Stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
. Perform other reasonable job duties as requested by Co-Director

The City University of New York/CIS
New York, NY
Administrative Assistant to the Director of Communication,
9/85 to 4/97
Director of User Services, Director of Administration
. Managed all incoming and outgoing communications
. Prearranged travel arrangements for staff and clients
. Maintained computer library system and staff emergency contact
information
. Record keeping of hourly time sheets and distributed State payroll checks


. Processed yearly re-certification forms for College Assistants
. Managed scheduling of conference rooms
. Scheduled Directors meeting s and conference calls
. Produced & maintained spreadsheets for Purchase Requisitions & end of
year purchasing plans
. Developed organizational charts for various departments, produced and
printed large volume of labels for
newsletters and envelopes
. Processed incoming students files and scheduled interview appointments

EDUCATION/TRAINING
Penn Foster College
New York, NY
Pursuing Associate Degree in Business Management
2/11 - Present

Focus Career Group, Inc.
New York, NY
Attained Certificate in Administrative Assistant Studies
12/10 to 2/11
. MS Office Suite
. Time management skills
. Developed problem solving and operational skills














( References Available Upon Request (