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Steve Hamilton - British Columbia

Steve Hamilton
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About Steve Hamilton

Steve+Hamilton
Steve Hamilton is currently living in British Columbia, works in "Hamilton Tek" and is interested in Computer Hardware, Electronics, Internet / IT.
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Company

Company Website

www.techsupportonline.ca

Location

British Columbia

Categories of Interest

Computer Hardware, Electronics, Internet / IT

Company Size

1-4

Resume

Steve Hamilton


SKILLS and CERTIFICATIONS

CompTia A+ Computer Certified
Certified Web Tester Program
Certified Electronics Technician
HP Digital Sending Trained
PC Technician Certified
HP PC Certified
HP Laser Printer Certified
Lexmark Laser Printer Certified

XHTML Programming Experienced
ASP, PHP5, VB Script Programming Experienced
Website Development & Implementation Experienced
Visual Basic Application Programming Experienced
Customer Support Experienced
Various Software Installation & Configuration Experience
Network Troubleshooting Experienced


WORK EXPERIENCE

2/2009 Present GO GO GEEK / HAMILTON TEK Surrey /Vancouver BC

PC Technician / Website Developer - Tester /Proprietor

Perform maintenance, repair, setup and installation of computers, laptops, printers, wireless networks. Troubleshooting software and hardware issues on various Microsoft and Mac operating systems. Prepare and submit detailed reports on repair activities.

Program, develop, implement and test internet website. (www.techsupportonline.ca). Involved learning and applying ASP and PHP5 programming skills along with HTML coding and MySQL database setup.


Onsite and in house repair of Laptop PCs and desktop PCs. Built new and upgraded various brand PCs and Workstations. Conducted customer sales of new computer equipment to single users and businesses. Provide customer technical support for PCs and Peripherals. Extensive Virus/Spyware removal experience.








12/2004 2/2009 SSLASERTECH Richmond, BC Canada
Service Manager

Manage technical service department providing 1st line support for company customers, sales staff and technical staff. Ensure customer satisfaction is maintained at a high level by technicians through training and guidance. Develop and implement training for technician Laser printer certification. Working closely with various departments to overcome device implementation issues. Developed technical training manuals and designed visual basic software applications for service call / parts tracking as standalone applications. Provided technical support for company employees in laser printer repair, digital sending setup and troubleshooting, network support, multifunction device implementation and setup.

7/2001 - Present Print Inc Kirkland, Wa USA
Software Tester/Technician/Area Service Manager

Test a variety of Web Applications, writing bug reports, user manuals and test scripts. Designed visual basic testing tool for a standalone application. Provided technical support for nationwide company technicians in laser printer repair, digital sending setup and troubleshooting, network support, multifunction device implementation and setup. Ensure customer satisfaction is maintained at a high level by technicians through training and guidance and working closely with various departments to overcome device implementation issues. Managed 12 technicians for states of Oregon and Washington.

11/1999 7/2001 Hylink Technology Bellevue,Wa
Senior Technician/HP Specialist

Onsite and in house repair of Laptop PCs, Desktop PCs, Laser Printers, deskjet/inkjet printers and, designjet printers. Built new and upgraded various brand PCs and Workstations. Provided customer technical support and warranty repairs of HP, Lexmark and NEC products. Provided customer technical support for other PCs and Peripherals. Conducted customer sales and consultation.

11/1995 - 6/1999 Hamilton Tek Duncan, BC Canada
Owner, Manager, PC Technician

Onsite and in house repair of Laptop PCs and desktop PCs. Built new and upgraded various brand PCs and Workstations. Conducted customer sales of new computer equipment to single users and businesses. Provide customer technical support for PCs and Peripherals. Provided repair and warranty repairs of Electronic Fencers to the farming community.


AFFILIATIONS

11/1994 - 12/1998 ASTTBC CTECH
06/1994 06/1995 OECETT CTECH

LANGUAGES
English Fluent Mandarin Chinese Post Beginner

Quick Profile Summary

Steve Hamilton
Name: Steve Hamilton
Link: http://www.salespider.com/p-9248363/steve-hamilton
Location: British Columbia,Canada
Company: Hamilton Tek

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Steve Hamilton
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