Michael Canham - Austin, Texas

Michael Canham
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About Michael Canham

Michael Canham is currently living in Austin, Texas, and is interested in Call Centers, Energy, HospitalityTravel, Retail, Transportation, Utilities, Work from Home.
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Austin, Texas

Categories of Interest

Call Centers, Energy, HospitalityTravel, Retail, Transportation, Utilities, Work from Home

Company Size



Michael C. Canham
1901 East Anderson Lane, Apt#213
Austin, Texas 78752
Home: (512) 323-9820
Cell: (512) 698-0096

Salary: Negotiable

Objective: Seeking a full time career. That is rewarding challenging and offers a opportunity to grow. To use my experiences and skills.

Skills: Customer Service and Problem Solving. Hospitality with Starwood Hotels & Resorts. Reservations Worldwide. Cash Handling. Direct Sales and Call Center Sales. Customer Accounts, Medical and Insurance Billing. Organizational and Data Entry. Proactive and Team Player.


Safeway/Randall\'s - Austin, Texas
October 2007 to Present. Customer Service - Front End Cashier (PT)

Operate front end cash register\'s, cash handling, processing debit/credit card transactions, checks and other forms of payments. Help customer\'s locate merchandise. Giving world class service and excellent customer experience. Verify I.D. For all alcohol and tobacco purchases per TABC.

Clinical Pathology Laboratories, Inc. - Austin, Texas
December 2006 to March 2009. Customer Service (FT)

Worked a inbound call center. Billed patient\'s medical insurance, primary and secondary laboratory testing processing. Processed patient\'s and provider payments. Assisted providers with there accounts, making changes and updates. Problem solving and Customer Service. -Dispatch Distribution Courier, I collected specimens from patient service centers, hospitals and surgical centers. Expedited handled STAT\'s back to the laboratory for processing.

Dillard\'s Inc. Highland Mall Austin, Texas
September 2006 to December 2006. Sales Associate (FT)

My department was the men shoes. Provided customer satisfaction on there purchase and processed sales. Open and closed the department and balanced cash register. Exceeded expectations.

Harris Connect LLC Austin, Texas
May 2005 to September 2006. Sales and Marketing Rep. I (FT)

Answered calls inbound and outbound in call center. Editing and verifying Alumni data and other groups in the Alumni or organizational books. Customer Service and Problem Solving.

Sears Holding Tele Service Round Rock, Texas
March 2005 to May 2005. Rapid Resolution Agent (FT)

Worked inbound call center sales support. Provided customer service and troubleshooting of the lawn and gardens products. Set up service calls and problem solving. Communicated to routing offices, in shop repair and stores.

*Starwood Hotel & Resorts Worldwide Austin, Texas*
April 1987 December 2003. Customer Services - Reservation\'s Sales Agent (FT)

Confirmed hotel and time-share reservations in large call center. Advised customers of the properties, Sheraton, Weston, W hotel, St. Regis, Luxery Collection, Hawaii Resorts and Four Points Hotel\'s. I reserved hotel group block reservation\'s. Exceeded sales and conversion goals monthly. -Service the Starwood Preferred Guest Program accounts. Redeem awards and updated files. Problem Solved issues for guest in a time manner. Answered email correspondence.

United States Air Force - Traffic Management/Logistics. E5

Education: Belleville East High School Belleville, Illinois
Transworld Travel College Overland Park, Kansas

Additional Skills: Graphic User Interface, CRT, Microsoft Word, Windows NT and XP, Excell, Lodus, Starlink systems. 35 wpm. Billing 10 key data entry.

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Michael Canham
Name: Michael Canham
Location: Austin,Texas,United States

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