Troy Nicholas Tucker - North Carolina

Freelance writer

North Carolina

Affiliate Program, Communications, Computer Hardware, Electronics, Human Resources, Internet / IT, Marketing, Print Media, Products, Real Estate, Security, Software & Services, Work from Home

Freelance writer with over 100 tech related articles posted concerning new technologies, green tech and recycling, product testing and review and future tech.

Nov 27, 2010

1-4

Troy Nicholas Tucker


QUALIFICATIONS:

Technician with 15 years experience.
Areas of expertise include the following:
Electro-mechanical proficiency
Complex technical information
Previous technical support experience
Superior troubleshooting skills
Works well in a team environment
Understanding of client business requirements
Excellent interpersonal skills
Excellent written and verbal communication skills
Strong customer focus

EXPERIENCE:

GC & E, Maiden NC 06/10-temporary
Electronics Technician

Duties include the installation of a variety of electronic security devices for a large
company plant in Maiden NC.
Devices include biometric eye scanners, card access control panels, local sounders
and door contacts etc.

TK Homes LLC, Newton NC 08/09- present
Owner
Own and operate family real estate investing business

FireKing International, Raleigh NC 03/08-05/09
Field Service Technician

Install, service and repair of all types of safes, atm units and cash boxes
Perform "safe-cracking" duties for clients unable to open safe or cashbox
Install and troubleshoot computer based security systems, cctv and alarms
Electronic and combination lock repair and replacement
Communicates with people on all levels in a multitude of organizations
ISO responsibilities as outlined in the Quality Management System
Maintain large capacity commercial specialty vehicle (F-3500)

ForTek Medical, Raleigh NC 02/07-11/07
Field Technician

Technician tasked with the delivery, set-up and monitoring of several types of medical
lasers to hospital ORs across a specified territory.
Responsibilities included the ability to speak knowledgeably with consummate
professionals about laser systems
Knowledge of hospital procedures required when working in a sterile environment
Coordinating with surgical techs and nursing staff as well consulting with surgeons
on the placement, settings and proper use of equipment along established treatment
parameters.
Technical knowledge of laser systems and components with ongoing education a must
Billing and hospital paperwork


Kodak Service and Support Tri-Center, Durham NC 27703 11/04-12/06
Quality Control Technician

In house technical specialist and liaison with the following responsibilities:
Supervised temp technician employees in the following:
Inspection of all equipment returning from the field;
Preparation of requisitioned equipment for shipment; fulfillment of parts orders;
All documentation associated with these activities
Display equipment for possible sale and act as technical liaison between upper
management and potential buyers
Act as technical expert for all inquiries concerning equipment and parts in the
warehouse
Create and maintain parts and service library for all existing equipment
Track all movement of equipment through Lawson inventory system
Proficiency in the use of Excel, Powerpoint and Word
Create and implement technician training program for new hires

Qualex, Inc., 3404 N. Duke Street, Durham, NC 27704 6/96-11/04
National Installation Technician

Qualex, a wholly owned subsidiary of Eastman Kodak, operates and services photo
-finishing/digital imaging labs. The position required extensive travel across the United
States, Canada and Puerto Rico and encompassed the following responsibilities:
Perform installation, de-install, repair and modification of photo and
digital imaging equipment and integrated windows based work stations worldwide
Complete hardware and software upgrades to computers and printers
Troubleshoot and resolve equipment problems using specialized tools, meters, and
software
In field training of management on all systems
Maintain positive customer relations
Prepare and submit timely reports
Maintain thorough knowledge of equipment upgrades and changes through continuing
education
Time management

Kalapaki Bay One Hour Photo, Kauai, HI 3/92-5/96
Owner

Owned store with one-hour photo lab.
Responsible for running all aspects of business.
Operated and maintained photo equipment
Managed store personnel
Ordered stock and managed inventory levels
Performed all book-keeping and accounting and reporting responsibilities
Developed marketing and advertising campaigns including both print and television
Designed and sold exclusive line of merchandise


Military Service

Air Force 9/80-8/84
Defense Language Institute Spanish Language and Culture Diploma
Cryptology School

Education

Kingsborough College
Associates degree in Fine Arts, June 1980, 3.45GPA

Computer Experience

Excellent computer skills, both hardware and software
Excel
Word
PowerPoint
Photoshop
Various proprietary s/w for test and analysis