BrightStar Healthcare - Roseville, California

BrightStar Healthcare
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About Brightstar Healthcare

Brightstar Healthcare is currently living in Roseville, California, working as a Community Relations in "BrightStar Healthcare" and is interested in Health & Beauty, Services.
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Job Title

Community Relations


Company Website


Roseville, California

Categories of Interest

Health & Beauty, Services

My Interests

Roseville Homecare and Healthcare Staffing Services Roseville BrightStar is proud to provide peace of mind with the finest patient-focused homecare in our community. We are dedicated to delivering the highest level of service and compassionate care any time, any place. From childcare to elder care, the Roseville BrightStar team is available to you 24 hours a day, seven days a week. Our Director of Patient Care Services supervises every case to ensure that each client and family receives the highest level of attention and care. Proudly serving south Placer County and east Sacramento County, including Roseville, Lincoln, Rocklin, Granite Bay, Auburn, Colfax, Folsom, Orangevale, Fair Oaks, Citrus Heights, Gold River, El Dorado Hills and Rancho Cordova.

Join Date

BrightStar Healthcare has joined on Nov 17, 2010

Company Size



BrightStar Healthcare
210 Estates Drive, Suite 107
Roseville, CA 95678
We service all of South Placer County and portions of Sacramento County

A \"Buyers Guide\" to Home Healthcare

We understand that budget is a primary consideration when you are making
arrangements for home healthcare, and it is our expectation that you will
\"shop around\" to find the best provider at a manageable cost. As you do so,
please consider the following points in order to ensure that you and your
loved ones are protected and receive the best care possible.

I. Do your homework. Before you make your first phone call, be sure to
consider thoroughly what your care needs are. Make sure to paint a
realistic picture of the patient\'s needs so that the right caregiver
match can be made.

. Do you simply need a companion, or someone who can provide hands-on
(i.e. lifting, assistance getting into/out of the bath, etc.)?
. Do you need assistance with cooking and light housework?
. Do you need skilled medical assistance for things like blood
pressure and blood sugar testing, medication administration, wound
care or tube/drain/bag maintenance?
. Do you need a caregiver who can drive you to appointments or social
events? If so, must they have their own car?
. Is a memory loss diagnosis (i.e. Alzheimer\'s, dementia) a factor or
is the patient becoming confused or forgetful?
. Do you need a caregiver trained in a specialization such as hospice
care, memory loss (i.e. Alzheimer\'s, dementia) or severe mobility
. Do you need a caregiver that speaks a particular language or is
versed in sign language?

II. Interview the agency. In order to protect yourself and your loved ones
from potential liability, be sure to ask about and consider the
following points when selecting a home care agency.

. What levels of care are available? Are you licensed for medical care
or only non-medical (companion) care?
. Are your caregivers supervised by a RN and/or Social Worker? Do you
have skilled staff members conduct an initial assessment before
starting each engagement?
. Are all employees licensed, bonded and insured? What happens if a
worker is injured in my home?
. Do you take care of taxes and withholding for your employees?

. If there is a personality conflict or other problem with a worker,
can a change be made? How is this handled?
. What happens if a caregiver calls in sick or has an emergency? Will
you send another worker of equal skill and experience?
. What are your rates by the hour/day? Is there a minimum number of
hours that I have to commit to each day/week/month?
. Can I interview the employee(s) before I commit to using your
. Do you check references? Can you give me details on the background
of the caregiver? Can I get someone who has worked with a patient
with a similar condition/illness?
. What happens in case of an emergency? Can your caregiver provide
hands-on help (i.e. lifting, CPR, etc.), or do they have to wait
for emergency services?
. How much notice will you give me if an employee is leaving or will
be unavailable for an extended period of time?
. How much notice do I have to give you if I need to cancel a shift or
if I wish to terminate my agreement with you altogether?

III. Helpful hints. The following are a few suggestions on ways to make the
process of obtaining quality home healthcare a little easier and
eliminate unwanted surprises.

. Before a new caregiver starts, write out a basic daily and weekly
schedule for the patient. Be sure to include a list of likes and
dislikes with respect to both foods and activities. This will make
the transition much easier and less stressful for the patient and
will help the caregiver get up to speed quickly.
. Remember that you are the customer - do not hesitate to express your
needs and give feedback, especially if you are dissatisfied. The
matching of a caregiver to a patient is as much an art as a
science, and clear, constructive feedback will help everyone settle
in quickly.
. A note on 24hour care. Live-in caregivers are often more convenient
and cost-effective than utilizing multiple workers in 12hour
shifts. However, live-in caregivers do require some time off and
private space for meals, sleeping and grooming, while 12hour
workers generally do not sleep while on duty or require their own
bedroom or bathroom. Therefore, if the patient requires a lot of
attention during the night (i.e. they are up and down more than
once for bathroom visits or need a lot of help due to discomfort),
12hour shifts or an additional overnight caregiver may be the right
solution. Live-in caregivers do need to sleep sometime in order to
provide quality care!

Quick Profile Summary

BrightStar Healthcare
Name: BrightStar Healthcare
Location: Roseville,California,United States
Job Title: Community Relations
Company: BrightStar Healthcare

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