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Denise Lawrence - Maryland

Denise Lawrence
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About Denise Lawrence

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Denise Lawrence is currently living in Maryland, working as an Owner/Marketing Executive in "Lawrence Independent" and is interested in Advertising & Media, Consulting, Financial Services, For the Home, Health & Beauty, Home Based Biz, Marketing, Other, Presentations, Resources, Services, Specialty Retail, Work from Home.
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Job Title

Owner/Marketing Executive

Company

Company Website

www.lawrenceindassistants.com

Location

Maryland

Categories of Interest

Advertising & Media, Consulting, Financial Services, For the Home, Health & Beauty, Home Based Biz, Marketing, Other, Presentations, Resources, Services, Specialty Retail, Work from Home

My Interests

My major goals in life are to assist others in becoming successful while I become successful. I am making myself available to other small businesses like myself to assist them with their daily office duties while at the same time attempting to enhance the lives of individuals and their families as well.

Join Date

Denise Lawrence has joined on Nov 15, 2010

Company Size

1-4

Resume

Denise E. Lawrence
3144 Wallford Dr. Apt E Baltimore, MD 21222 (757)773-5748
dlawrence1208@gmail.com

Objective
Throughout my years of experience on the job, I have found that whether I am helping individuals face-to-face, over the phone, or working behind the scenes, I still have just as much impact on the quality of service they receive. My goals in any position are first to always ensure that individuals get what they need, and second to ensure that all concerns are addressed as needed.
Work Experience

Marketing Executive
December 2010-Present Freedom United Team
 I am currently a small business owner partnered with Melaleuca, an international health and wellness manufacturing company. My main responsibilities are to share this company with others by presenting them with valuable information about the products Melaleuca has to offer that are safer for them and the environment and help them to enroll as a customer. In addition, I assist other individuals who would like to build a business with Melaleuca by enrolling them as customers, and training them to share our company with others.

Outreach Representative
September 2010-February 2011 Bravo Health Inc., Baltimore MD
 My previous customer service experience was greatly advanced when moving into the Outreach department of Bravo Health. My primary responsibilities were to place outbound calls to new health plan members welcoming them to our company and ensuring they had full understanding of their coverage. Subsequent responsibilities were to assist in other special assignments within the department as well as backup the customer service department taking inbound calls during high call volume.

Member/Provider Services Representative
November 2009-September 2010 Bravo Health Inc., Baltimore MD
 Working as an inbound call center representative my main responsibility is to assist members and providers on incoming calls in a number of different categories including but not limited to: billing inquiries, benefits questions, pharmacy and formulary inquiries, claims and authorization statuses. In addition to remaining available for these incoming calls, I assist providers with claims projects, members and providers both with other complex issues which may require additional research when not taking calls. I have also volunteered additional time to other departments as needed for special projects.

Member Services Representative/Head MSR
October 2007-October 2009 Oldham Family Alliance Federal Credit Union, Baltimore, MD
 As a part of a small credit union, I was responsible for processing members' transactions as well as assist them with other financial issues related to their account. In addition to these duties, I was responsible for the monitoring of new and dormant accounts, certificate of deposit activity and renewals, and assisting the branch manager with additional paperwork related to members' accounts, i.e. delinquent loans, ATM/Visa Debit cards, etc. I also worked as an assistant to our marketing committee developing new campaigns for our line of membership. For a short period of time I was also in the head MSR position responsible for monitoring daily activities of all tellers, cleaning, maintaining specific systems as well as maintain cash in the vault and ordering cash supply for the branch.

Auditor
September 2006-April 2007 RGIS Inventory Specialists, Virginia Beach, VA
 As a member of team, I was responsible for entering retail stores and conducting an accurate inventory of their products with the use of a hip-mounted audit machine, while attempting to maintain strict averages per minute, hour, and month.

Cargo Specialist
October 2003-October 2006 U.S. Army, Ft. Story, VA
 Conducted cargo movement operations by operating material handling equipment i.e. forklifts, cranes & container handlers. Excelled in container handler operations while serving in Operation Iraqi Freedom from September 2004-September 2005 for which I earned 2 prestigious awards for my accomplishments. While deployed, I was also held accountable for training 5 other soldiers on the successful operation of the rough terrain container handler, which pushed me forward for an early promotion. For a short period of time I participated in post clean-up duties for our post commander, during which time I operated lawn mowers, weed eaters, and other lawn equipment.


Education
Grantham University April 2010-April 2011
o Completed courses towards my bachelors degree in Business Management

Axia College of the University of Phoenix Online August 2006-April 2008
o Completed courses towards earning my Associates Degree in Business

Milwaukee Area Technical College January 2001-May 2001
o Completed Sociology and English 1 courses

State Technical Institute of Memphis January 2000-May 2000
o Completed Introduction to Business Course

Milwaukee Hamilton High School September 1995-June 1999
o Graduated with diploma of general studies (minor in business studies)
o Participated in U.S. Army JROTC 3 of 4 years obtaining leadership and life skills


Skills and Qualities
 Advanced customer service background
 Extensive knowledge of computers and windows software including excel and outlook
 Strong passion for learning
 Interpersonal skills
 Extensive leadership and management skills
 Quick, efficient work speed
 Enjoy helping others including co-workers
 Health Insurance producer license obtained in September 2009

Quick Profile Summary

Denise Lawrence
Name: Denise Lawrence
Link: http://www.salespider.com/p-9049293/denise-lawrence
Location: Maryland,United States
Job Title: Owner/Marketing Executive
Company: Lawrence Independent

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