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Suzanne Lowenthal - Tustin, California

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About Suzanne Lowenthal

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Suzanne Lowenthal is currently living in Tustin, California, working as a National Account Executive in "North American Management" and is interested in Food, Bev, Tobacco, Retail, Telecommunications.
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Job Title

National Account Executive

Company

Location

Tustin, California

Categories of Interest

Food, Bev, Tobacco, Retail, Telecommunications

Company Size

1-4

Resume

Suzanne Lowenthal
13596 Mahogany Pl, Tustin Ranch, CA 92782 . (949)500-8737
suzannelowenthal@yahoo.com


Creative, dynamic, results-oriented sales professional with an extensive
history of exceeding results while maximizing revenue growth. Strong
problem solving skills, analytical capabilities, and ability to manage
multiple projects as a high-energy leader. Successful track record of
working with and presenting to all levels within an organization. Able to
lead change by developing clear action plans with attention to detail in a
result driven, customer focused environment.


Summary of Qualifications
. 20 years of Sales and Marketing experience in Retail, Business to
Business Sales and Vendor/Reseller relationships
. 15 years Telecom experience for Fortune 500 company in Account
Management, Acquisition and Sales Operations
. Superb Customer Satisfaction skills consistently exceeding targets


Career Accomplishments
Two Pinnacle Awards - Top 1%
Two Presidents Club Awards - Top 5%
Yearly Market Leader Award Recognition for Sales and Service
Proficient in MS Office utilized to prepare presentations on behalf of VPs.
Knowledge of Adobe Illustrator and Photoshop.




Professional Experience:

North American Management -
National Account Executive . 2009-Present
National B2B Account Executive for national food service management and
consulting firm specializing in cafeteria, non- traditional food service
management, consumer product and brand launching and national vending
programs. Responsible for acquiring new business and managing existing
account base of 50 accounts. Secure management contracts and implement
service providers. Provide and manage food service and national vending
operations for business locations in need of on premise cafeteria and/or
food and beverage operations. Implement sales strategies for successful
brand recognition, brand growth and distribution. Maintain highest level of
customer satisfaction rating. Provide analysis of financial and sales
reports to ensure forecasting trends and sales revenues meet profit margins
and quality assurance. Suggest trends and new products for competitiveness
in market demand.
. Achieved sales results of 122% to quota.
. Acquired four national accounts since January 2010
. Increased profit margin in base accounts by 6%



AT&T . 1994-2009

AT&T Regional Sales Manager/Sales Planning Manager . 1998-2009
Successfully led teams of Outside, Inside and Acquisition Account Managers
to exceed sales and revenue targets, customer service measurements and
budget objectives in a Business-to-Business sales environment. Responsible
for revenue growth in all Wireline, Wireless and Equipment/Services product
lines. Managed business-planning process for Southern California branch,
which included compiling and generating reports of forecasted open and
closed sales revenues, YTD revenues versus targets and customer service
metrics.
. Consistently over 100% of yearly revenue and Customer Service
targets Monthly revenue quota range $27-$42k of net revenue and
yearly base revenue was over $20 million. Tracked customer base,
activity, sales funnels and order processing in Siebel CRM. Met
all expense budgets.
. Analysis of account base to report revenue trends and make
recommendations of changes to increase results. Reported results
to RVP, SM and AM on weekly, monthly, quarterly and yearly basis.
Strategize with each group individually to determine metrics needed
to be put in place to exceed targets.
. Recruited and developed Account Managers. Developed own training
and mentoring plan for individuals. Utilized role-plays at team
meetings to learn from others on successful presentation,
overcoming objections and negotiation skills.
. Collected best practices from Sales and Marketing pertaining to
Southern California region to present at Branch meetings via face-
to-face or teleconference. Created, rolled out and tracked Branch
Sales Contests utilizing key marketing initiatives. Led key
projects around improving processes, implementations and customer
service. Created and Implemented streamlined process for account
movements and sales reporting resulting in overall increased
revenues.
. Partnered with Channel Managers and Vendors for equipment and
services to achieve consistent results over monthly targets.
. Created own marketing materials for Acquisition Sales teams
supporting Verizon territories to utilize during door-to-door and
telephone blitzes.

AT&T Outside Account Manager . 1997-1998
Managed and serviced account base of business customers.
. In the first year as an Account Manager, managed an account base of
1100 customers in four counties with an End of Year revenue result of
108%.
. In the second year, managed a base of 350 customers with an End of
Year revenue result of 110%. Recognized for being top in the state
two years in a row.

AT&T Supervisor/Sales Coach . 1996
Supervised Inside Acquisition Sales team in Anaheim and San Diego.
. Implemented new ACD system and trained team on POSR application.
. Assigned Project Coordinator for restructuring the Hand-Off
Implementation process for increased sales and order efficiency.

AT&T Cellular One Retail and Indirect Sales Manager, Rochester, NY . 1994-
1996
Held responsibility for all staffing, training and management of existing
retail locations and expansion into new locations.
. Implemented new POS system to manage sales, inventory and
commissions.
. Partnered with marketing to develop promotions and marketing
materials to maximize corporate initiatives.
. Visual merchandising and display for retail locations, wholesale
clubs and chain stores.
. Aligned with dealers and VARs to increase sales by providing training
and marketing support.
. Exceeded all sales goals and met all expense budgets.

Education and Training:

University of Buffalo, Buffalo, NY USA
BS, Business Management - In progress
Monroe Community College, Rochester, NY USA
AAS, Retail Business Management and Fashion Design and Merchandising

College Internship with Walt Disney World, EPCOT, Lake Buena Vista, FL
Selling and Account Management. Sales Leadership and Coaching. Business
Acumen. Holden International, CA
Creating Business Value. Consultative Sales. The Summit Group, CA

Quick Profile Summary

Suzanne Lowenthal
Name: Suzanne Lowenthal
Link: http://www.salespider.com/p-9048913/suzanne-lowenthal
Location: Tustin,California,United States
Job Title: National Account Executive
Company: North American Management

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