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Andres Caicedo - Texas

Andres Caicedo
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About Andres Caicedo

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Andres Caicedo is currently living in Texas, working as a CEO in "Jandres Productions" and is interested in Call Centers.
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Job Title

CEO

Company

Location

Texas

Categories of Interest

Call Centers

Company Size

1-4

Resume

Summary
I am a team player who understands the meaning of accountability, proficiency, communication and creativity. I believe these qualities relate to a successful ability to work with diverse backgrounds, and personalities. Throughout my experience, I have been quite fortunate to work several positions that have had quality in mind. I have been able to see how team effort affects the quality of work for getting the job done. I have been entrusted with the responsibility to handle confidential issues with professional, tactful and personable presentation. It is my belief that these efforts are the key elements to a successful working career.

Experience
2006-2008. Cashier/ Accounts Management/ pawn broker/ -EZ Pawn, Houston TX
Responsible for sale and accurate new product estimation as well as for customer service and loans; also responsible for preparing work place and managing daily tasks. I was able to appropriately handle and address stress situations, while representing the company's core values and ethics. With an emphasis on developing strong business relationships with clients, I was able to set and achieve high goals.

2005-2006. Account Retention/ Customer Care -XPRINT Printing, Houston TX
Responsible for managing and retaining approximately 50 established accounts. While gaining new customers; development of strong business relationships with target clients, I was able to manage client databases. Among other responsibilities I supported the marketing plans and promotions.

2003-2005. Customer Service Representative- Nextel Communications, Houston TX
Responsible for general customer care in resolving accounts issues , and appropriately addressed clients needs. Professionally, I managed the client les problems and concerns, and represented company's values and ethically promoted their services.

2001-2003. Public Relations- FLAS Inc. (Fundacion L.A Contra el Sida), Houston TX
With the responsibility for the education regarding HIV prevention in the Hispanic community in Houston; I also was involved with any and all charity work. I prepared and presented educational programs as well.

As an Associate of the Community Planning Group, I actively participated in budgeting finances for HIV prevention by City of Houston. I was responsible for collecting and managing patients database. After attended conferences in Florida and California in 2002 and 2003, I focused on the newest methods of HIV infection prevention.





Academic Attainment
DIPLOMAS AND CERTIFICATIONS

Red Cross Certificate of Education in HIV Prevention, 2001, Houston TX
Massage Therapist, Diploma, 1996, Colombia Computer Courses
Microsoft, Windows 95, Diploma, 1997, Colombia


Technical Attainment
Business development, Account retention, People skills, Public Relations & Marketing
Bilingual: great ability to communicate effectively in English and Spanish.
Computer literate: MS Office; able to work and enter data in a fast pace environment
8 years of experience in customer service/retail
3 year of experience in management
Excellent communication skills such as conflict resolution
Cash register experience/ light payroll
Ability to represent the company with integrity and professionalism

Education
University of Valle, Department of Psychology, Cali, Colombia

Quick Profile Summary

Andres Caicedo
Name: Andres Caicedo
Link: http://www.salespider.com/p-8993083/andres-caicedo
Location: Texas,United States
Job Title: CEO
Company: Jandres Productions

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