sharin tomas - albany ny, New York

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About Sharin Tomas

Sharin Tomas is currently living in albany ny, New York, and is interested in Marketing.
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albany ny, New York

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Sharon Thomas
Albany New York, 12208 52 Morris st
Summary of Qualifications:

Office Support / Customer Service Representative. Excellent interpersonal and communication skills; skilled in general office procedures including data entry, multi-line phone operations, scheduling and records keeping; hardworking, reliable and punctual individual; computer proficient in Microsoft Word and Word Perfect

Work Experience

Manpower, Albany, NY 2010
Greeted clients; took messages answered multiple phone lines
Sent emails light data entry watched the office went on errands
Ordered tickets for customers needing to travel took mail
Corrected errors and listed discrepancies for adjustments

Infants and Toddlers Day Care, Albany, NY 2009
Teacher Assistant
Assisted teacher with children age 1 to 7
Helped with assignments; monitored children during recreational activities
Read to children and helped develop new projects for children

Sports Inc., Babylon, NY 2009
Made calls; took measures; data entry; booked appointments for managers; set up interviews for; did surveys; helped promote products; stickers posters ran errands; sent emails; helped with advertising; answered questions about items

Marketing Assistant 2008 2009
Made calls to clients; helped with office duties; telemarketing; set up appointments for representatives to demonstrate products; filed, faxed paperwork; helped make sales calls to remind clients of products that were being sold and to keep them up with their appointments

Merchandiser 2008
Restock items; moved and displayed items

Data Entry Clerk 2007 2008
Entered customers information into computer; performed transactions, printed; answered phones; scanned packages; affixed company names (Strategic Resource, Albany, NY)

Verizon, Cross gates Mall, Albany, NY (Concurrent) 2008- 2009
Retail Customer Support Representative
Answered questions; took orders from and greeted customers
Help with service; issued, looked up orders in computer
Pull up customer information; dispatch technicians
Make appointments for technicians

Bank of America, Menands, NY 2008-2009
Clerical Office Assistant
Computed federal taxes on sales transactions, production processes and articles produced
Affixed revenue stamps to tax reports to cover amount of taxes due
Reviewed cash receipts, sales tickets, bank records and inventory and stock-record sheets.
Computed percentages and totals, using calculator.
Computed state taxes on sales transactions, production processes and articles produced
Affixed revenue stamps to tax reports to cover amount of taxes due

Golub, Schenectady, NY 2007-2008
Receptionist: (Temp Position)
Greeted client took messages answered multiple phone lines
Sent emails light data entry watched the office went on errands
Ordered tickets for customers needing to travel took mail
Corrected errors and listed discrepancies for adjustments.

Sprint, Schenectady, NY 2006- 2007
Customer Service Agent (Temporary Position)
Greeted customers entering store
Assisted with phone selection and described service plans
Answered general questions or concerns regarding Sprint products or services

International Market Research, Farmingdale, NY 2005 - 2006
Data Entry Clerk
Data entered customer mailing information; updated account information
Created and affixed labels for mass mailings
Contacted customers by phone to notify them about outstanding bills
Clerical duties as assigned including faxing and filing

Barney\'s Clothier, New York, NY 2005
Assistant Manager
Assisted customers in making purchases at high end clothing store, assessing
Their needs, tastes and budget
Managed inventory on sales floor, requisitioning items as needed
Placed special orders, kept customers up-to-date regarding their status

Mason Credit Card Company, Smith town, NY
Provided a full range of customer service functions over a multi-line phone system
Resolved customers\' inquiries regarding account status
Performed administrative duties including data entry and filing

LaGuardia Airport, Flushing, NY 2000 - 2002
Passenger Service Agent
Checked and greeted passengers; issued tickets; answered questions and tagged luggage
Monitored unaccompanied minors from flights until guardians arrived
Worked with customers and performed paper work
Checked for missing luggage; assisted boarding wheel chair passengers on and off plane
Screened boarding passengers against Federal Aviation Administration approved profiles

BWIA, JFK Airport, Jamaica, Queens, NY (Concurrent) 1998 1999
Customer Service Representative
Checked in passengers, answered questions, weighed baggage and worked the boarding gate
Made announcements and tagged using codes
Accompanied passengers through terminal; verified tickets and reservations and recorded information such as number of passengers scheduled to depart
Obtained tickets when requested.

Landsell Security, JFK Airport, Queens, NY 1997 - 2000
Airport Security
Screened passengers / visitors for weapons, explosives and other forbidden articles.
Prevented forbidden articles from being carried into restricted area of air terminal.
Greeted passengers desiring to enter restricted areas and informed them that they must be screened prior to entry; examined contents of tray for forbidden articles and directed individuals to pass through metal-detecting device.
Directed individuals to remove metal articles from person if metal detector signals presence of metal; placed carry-on baggage and other containers onto x-ray device, actuated device controls and monitored screen to detect forbidden articles.
Requested owners to open baggage and containers when x-ray showed questionable contents; notified supervision if forbidden articles were discovered and detector equipment indicated further search was needed

New York University, New York, NY 2001
Bachelor of Arts in Business Management

Culinary school (Eoc) Educational Opportunity Center -Certificate Diploma, 2007
References Available on Request
Security Guard training- 8hr certificate 16 hour certificate 1997-2002

Quick Profile Summary

sharin tomas
Name: Sharin Tomas
Location: albany ny,New York,United States

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