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M Jr - Sta. Clarita, California

M Jr
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About M Jr

M+Jr
M Jr is currently living in Sta. Clarita, California, works in "Self-employed" and is interested in Home Based Biz, Work from Home.
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Company

Company Website

www.hakuna-matata-no-worries.com

Location

Sta. Clarita, California

Categories of Interest

Home Based Biz, Work from Home

My Interests

Premium Accounting Premium Auditing

Join Date

M Jr has joined on Oct 28, 2010

Company Size

1-4

Resume

Manny R. Aquino, Jr.
21731 Rose Canyon Lane
Santa Clarita, Ca., 91390
e-mail:wellsofwealth17@gmail.com
cell phone - 661-964-7923


SUMMARY

Diversified business professional with management experience and superb
customer service skills. Enthusiastic team player, manages complex tasks
and meets critical deadlines. Well organized, analytical and detail-
oriented, top performer, easily adapts to ever changing environments and
challenges.

PROFESSIONAL EXPERIENCE

|Zenith Insurance Company, Woodland Hills, Ca. |1979-2009 |


Workers\' Compensation Insurance




Clerical and A / R Cash Processing Supervisor / Collector:
1982-1987


. Supervised work flow and banking of premium checks, journals, monthly
balancing and processed insured\'s and producers\' premium payment
checks both manually and electronically.
. Managed / approved related premium payments processing and adjustments
i.e . write-offs, NSF\'s, EFT.
. Managed month- end Direct Bill commissions and return premiums
issuance.
. Researched and solved complex A / R problems and reconciliations and
related Premium Accounting issues and discrepancies.
. Prepared monthly agency statements and Premium Accounting end-of-month
reports.
. Hired office personnel and performed employee\'s setting expectations
and performance evaluation.


Collector:


Responsible for the collection of current and past due premiums, mailing of
reminder and demand letters, preparation for pre-legal collection and the
reconciling of agent\'s accounts.
. Performed collection calls and negotiated payment and arrangements on
past due accounts.
. Responded to customer inquiries; documented and maintained accurate
and complete records concerning collection activity on all assigned
accounts.
. Researched, resolved and notified clients of premium discrepancies
through payment adjustment notices and detailed audits.







Sr. Operations Coordinator: 1987-
2005


The positions centers on the coordination of collection activity through
auditing of reports and in the area of system needs, training, collection
support, system conversion, various procedural, research and reconciliation
need.
. Created, designed and implemented \'Unisource Information Inquiry
Screen\'. This inquiry screen provides complete information regarding
the current status on a given policy.
. Created, designed and implemented a pre-legal collection system to
keep track of the status of direct collection ( bad debt ) accounts.
. Audited delinquent accounts considered to be uncollectible; ensure
maximum efforts have been taken before assigning to direct collection
(bad debt) account.
. Managed the application, research and resolution of pre-legal (bad
debt) account.
. Reviewed, approved, and recommended follow-ups for pre-legal (bad
debt) collections.
. Developed procedural manuals, training, cross training and testing
methods and plans for Premium Accounting staff.
. Oversee, reconciled, and coordinated the conversion of AS400,
Reliance, and Pre-legal collection into the company\'s new system.
. Coordinated and primary responsible for testing systems enhancements,
production changes and fixes; secured sign-off and reviewed
appropriate user acceptance testing prior to implementation.
. Provided Premium Accounting expertise to departmental staff and
Information Technology staff.
. Audited delinquency reports and producer statements for the purposes
of resolution and accountability for collection process.
. Created and generated various departmental daily, weekly, and end-of-
month reports.
. Managed accountabilities and month-end results for pre-legal and
selected group of collectors.
. Worked closely with management team in developing performance standard
and department goals and plans.
. Hired office personnel, coached, mentored and performed employee\'s
setting expectations and performance evaluation.




Sr. Production Analyst:
2006-2009


The positions centers on Premium Processing activity in the area of system
needs, testing system enhancements, system conversion, department support,
creation of department procedures and manuals, research and reconciliation.
. Analyzed operational workflow and procedures; identified systems
issues, proposed solutions and worked with IT for solution.
. Managed and assisted the process to troubleshoot Premium Processing
systems\' problems and worked with appropriate Information System
technicians and users to resolve them.
. Engaged and communicated project summaries with business units,
clarified business priorities and developed understanding of business
needs; published status reports and project issues.
. Prioritized outstanding systems changes; monitored service requests
for system fixes and enhancements.
. Coordinated and primary responsible for testing systems enhancements,
production changes and fixes; secured sign-off and reviewed
appropriate user acceptance testing prior to implementation.
. Secured sign-off of all requirements and documented each phase of the
project.
. Identified and addressed training and development opportunities for
Systems Unit staff.
. Oversee and assisted in the documentation and creation of the Systems
Unit\'s processes and procedures.
. Co-managed and issued periodic reports regarding the status of the
Cross Functional Training Groups members.
. Coached, mentored and performed employee\'s setting expectations and
performance evaluation.


Related Past Job Positions and Work Experience:
Nutrition Services Aid / dishwasher - Queen of Angels Hospital
Machinist
File Clerk - Zenith Insurance Company
Premium Accounting Cash Processor- Zenith Insurance Company
Collector - Zenith Insurance Company
Operations Coordinator - Zenith Insurance Company

Education:
Accounting - Los Angeles City College
Architecture - Los Angeles City College
Arts - Los Angeles Valley College

Training / Learning Management:
Foundations of Leadership - Heart of Leadership
Project Management Skills
Customer Service
Preventing workplace Violence
EEO & Sexual Harassment Training
Ethics Training Brainshark
Microsoft Excel (Intermediate to Advance)
Increase Productivity in Excel
Microsoft Project 2003

Computer Skills:
Microsoft Outlook
Proficient in Microsoft Word, Excel
Knowledge in Access
Knowledge in PowerPoint

Quick Profile Summary

M Jr
Name: M Jr
Link: http://www.salespider.com/p-8938973/m-jr
Location: Sta. Clarita,California,United States
Company: self-employed

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