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About Wanda Gilmore

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Wanda Gilmore is currently living in Florida, and is interested in Marketing, Products, Telecommunications.
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Location

Florida

Categories of Interest

Marketing, Products, Telecommunications

Company Size

1000+

Resume

Wanda Gilmore
3124 Collins Landing Road ( Tallahassee, FL 32310 ( (850) 688-0415
wandagilmore1@gmail.com

CAREER SUMMARY

Self-motivated, results-oriented, Sales Account Manager with extensive
sales and administrative experience in the fast-paced, deadline oriented
high technology and tele-communication environment. Reputation of
achieving results and special emphasis on details of the assignments and
goals. Adept at implementing training programs and possess the ability to
teach, train, guide and inspire Sales Representatives. Team leader and
player with excellent communication, people, analytical and budget
development skills with strong background in motivating others. Solid
track record of exceeding quotas. Strengths include:

|National Account Management |Mentor / Motivator |
|Deadline conscious |Forward-looking |
|Facilitator |Product Knowledge |


PROFESSIONAL EXPERIENCE

VERIZON WIRELESS 1991-2009
Acquired ALLTEL Communication 2009
Account Manager-Indirect, Verizon, Tallahassee, FL (2009)
National Retail Consultant, ALLTEL (2005- 2009)
Implemented programs in sales evolution, product and system training to
maximize revenue for Wal-Mart and Alltel in 21 Wal-Mart stores and 2 Sam
Club stores in Florida, South Georgia, and Southeast Alabama. Supported
sales teams working effectively across all distribution channels and with
corporate resources such as Strategic Alliance Group, Customer Service,
Business and Retail Channels. Analyzed and reported on performance measures
to achieve indirect channel sales and financial objectives.
. Enhanced industry knowledge of sales staff in six months period by
conducting training sessions in each Wal-Mart and Sam\'s Club.
. Increased penetration of new customers month after month.
. Won sales contest \"Alltel My Circle 500\" trip to NASCAR Race at Lowes
Motor Speedway, Charlotte, NC. May 2007. Exceeded quota and revenue
target per unit of sales.


National Retail Consultant, (WCL) Ridgeland, MS (2004 - 2005)
Performed location visits to observe merchandising presentations and sales
interactions. Implemented quarterly business plans for Wal-Mart management
at each location with action plans designed to maximize sales.
. Provided sales support and telecommunications training for Wal-Mart
associates. Facilitated the smooth transition from Alltel Retail Kiosks
to Wal-Mart Connection Centers.
. Ensured sale representatives had a clear understanding of process to
maximize a positive customer experience, which promoted increases in
sales opportunities that increased productivity and revenue.
. Met sales objectives of indirect channel through disciplined account
management of third party distributors at Wal-Mart Connect Centers.

Coordinator-Indirect Accounts at Corporate Level, Little Rock, AR (2004)
One of the founding employees of a newly developed call center for national
and local authorized agents for Alltel Communications.
. Format to assist Account Managers in forwarding new local and national
agents for initial set up.
. Commission corrections format for Account Managers and agents.
. Coop advertising agent assistance and approvals complying with company
policies
. Supported agents with customer service issues
. Agent store fixtures approvals and ordering complying with company
policies

Coordinator-Indirect Accounts, Metairie, LA, (2001-2004)
Implemented start-up program for all new Wal-Mart Connection Centers in New
Orleans and Baton Rouge, LA markets. Facilitated product and service
training for local and national agents to maximize productivity and
revenue. Supported local and national agents by monthly visits. Coached on
how motivation brings profit and happy customers.
. Increased sales up to 10% steadily in many Wal-Mart Connection Center
stores by enhancing industry knowledge through sales training classes for
sales staff during 3 month period.
. Increased productivity up to 25% per week at local agent locations.

Secretary, Customer/Financial Service Representative I and II, Inventory
Clerk I and II, Commission Specialist, Quality Assurance-Finance and
Account Staff Assistant,
Albany, GA (1991-2001)
Exciting opportunity to grow in all aspects of a rapidly growing industry,
from scheduling meetings to accomplishing detail achievements in customer /
financial service known as customer satisfaction. Conducted new system
training for co-workers in other states, and joined Quality Assurance team
to develop internal quality controls for company policies and procedures
for wireline and wireless companies.

EDUCATION / PROFESSIONAL DEVELOPMENT

Certificate of Achievement - Dale Carnegie Course
Servant Leadership Training based on book by James Hunter
7 Habits of Highly Effective People Training based on book by Stephen Covey
Philipsburg - Osceola High School, Philipsburg, PA


COMPUTER SKILLS

Microsoft Office: MS Word, MS Excel, MS PowerPoint, MS Outlook
Company systems: Virtuoso I and II, CAMS, Impromptu, InfoCell, MAC, MAGNYS,
Unity,
JD Edwards, EWAVE

Quick Profile Summary

Wanda Gilmore
Name: Wanda Gilmore
Link: http://www.salespider.com/p-8541931/wanda-gilmore
Location: Florida,United States

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