Renee Mills - Garland, Texas

Renee Mills
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About Renee Mills

Renee Mills is currently living in Garland, Texas, and is interested in Telecommunications.
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Garland, Texas

Categories of Interest


My Interests

I like a fast paced office where I am busy, I am good with spreadsheets and tracking expenses, I like to investigate invoice charges, and I am good with wireless equipment.

Join Date

Renee Mills has joined on Jul 16, 2010

Company Size



Garland, TX


I am a fast learner and am interested in a position that is fast paced and diverse while allowing a person to grow and learn.

PROGRAMS: Microsoft Works, Lotus 1-2-3, Microsoft Word, Excel, Power Point, Freelance Graphics, Lotus Notes, Adobe Reader, Internet, Remedy Ticketing System, ReQlogic, Outlook, Word Perfect, Microtel Call Accounting, Avaya Call Accounting, Audix voicemail system, Octel voicemail system, CallPilot voicemail system, ASA, Terranova, Message Manager, G3R switch, Definity system 85 and 75, CMS CentreVu Call Center, Nuance Speech Attendant system, Lawson Employee Portal system.

October, 2003 - July, 2010 Brinks Home Security/Broadview Security/ADT - Irving, TX
Title: Telecom Senior Auditor
Job Description: Answer a switchboard, analyze cell phone invoices, analyze pager invoices, bring billing errors to the vendors attention to receive credit, make changes in cell phone rate plans as warranted, create data base for tracking Telecom equipment, track cell phone usage and costs, work ReQlogic Requests from our branches and NSC requesting new cell phone equipment as they arrive, order cell phones for employees, activate and deactivate cell phones, activate and deactivate pagers, send in headsets for repair, code invoices, track telecommunication costs, add/remove employees from the CallPilot voicemail system, maintain the CallPilot voicemail system, add/remove employees from the Speech Attendant, maintained the Speech Attendant, make changes in the Lawson Employee Portal to update the directory as needed, add and/or remove, clear cell phones of all information and clean them up for donation purposes, order office supplies.

June, 1997 - March, 2001 Belo Corporation/The Dallas Morning News - Dallas, TX
Title: Telecom Specialist
Job Description: Program the button on telephones, issue new extension numbers and voice mail, moved phones and whole departments within the Avaya G3R switch, took care of five buildings, added new area codes to ARS, order/repair headsets, issue pagers, conferencing cards, calling cards, and cell phones for over 3,000 employees, change phone displays for new employees, activate/reset voicemail boxes within the Audix voicemail system, trouble shoot the telephone system, code telephone bills, take phones calls for the users in our company, schedule installation and moves for cable TV. This position helps backup the Telecommunications Supervisor. Monitors the system for potential problems. On call for Call Accounting and Telephone Switch. Helped implement the new call accounting system, maintained the call accounting system, added off-site polling units, activated polling units, issued and activated long distance authorization codes to employees.

1990 - October, 1995 Americas Beverage Company - Irving, TX
Title: Sales Secretary
Job Description: Took care of four Sales Representatives, one Sales Manager, and the General Manager of a soft drink beverage manufacturer/distributor. Booked travel, lodging, and car rentals for all management of the company, executives coming in from the home office in Cincinnati, and visitors flying in to visit/tour the plant. Created workable worksheets in Lotus 1-2-3 for the Sales Staff to figure profits, material and mark-up. Created spreadsheet reports showing company profit, material usage, taxes, and expected sales. Created spreadsheet program for the Kroger Company yearly budget. Typed letters for the Sales Manager and General Manager. Created calculating form for expenses. Answered the phone for the General Manager, Sales Manager, and the Sales Staff. Typed contracts for special sales, contracts for non-disclosure and contracts for new clients. Created presentations for new clients. Acted as hostess for meetings, tours, and prospective client visits. Created an animated presentation for Americas Beverage Company presents to the Kroger Company executives outlining a five-year plan of growth.

Certifications: The Take Charge Secretary, Multitasking: Work Smarter, Not Harder, How To Manager Difficult People, Lucent Administration, Lucent ARS.

Quick Profile Summary

Renee Mills
Name: Renee Mills
Location: Garland,Texas,United States

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