JulieWilson___________________________________________
190 W. Park Ave
Apt A
El Cajon, CA 92020
(619)201-6893
[email protected]
OBJECTIVE: Looking for a position to utilize my skills with room for advancement.
EMPLOYMENT HISTORY
2010-2010 Customer Service Agent, Proflowers
 Answered incoming customer service calls
 Composed notes regarding the outcome of each call
 Knowledgeable with products and services available
 Replaced or refunded any unsatisfactory product
 Handled customer concerns and problems as guidelines and policy dictate
2010-2010 Telephone Sales, TimeshareRentorSale Com LLC
 Made cold-calls to assess potential clients
 Answered questions in a positive light
 Recorded call information daily and accurately
 Met daily quotas for sales and calls
2008-Present Resident Manager, Park West Apartments
 Collect and log rent
 Liason with vendors
 Handle emergency maintenance requests
 Experienced in all facets of the move-in process
 Write leases, notices, and newsletters
 Deliver eviction letters and 3-day notices
 Make court appearances and manage legal aspects of the eviction process
 Manage petty cash and make necessary purchases for complex
2008-2008 Telephone Interviewer, Luth Research
 Conducted telephone interviews with various respondents
 Entered correct data into computer
 Wrote daily progress reports to verify quotas
 Recruited subjects for focus group participation