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Janice Smith - Austin, Texas

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About Janice Smith

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Janice Smith is currently living in Austin, Texas, and is interested in Automotive, Financial Services, Marketing.
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Location

Austin, Texas

Categories of Interest

Automotive, Financial Services, Marketing

Company Size

1-4

Resume

Janice A. Smith
11605-B Argonne Forest Trail; Austin TX 78759
703-969-2362
jsmit173@yahoo.com; http://www.linkedin.com/in/jsmit173

Objective: Highly professional and experienced Sales Executive with
excellent people skills, analytical abilities and sales expertise seeks an
opportunity to contribute to a company\'s success.

Sales Consultant Commercial Truck/Fleet 2009-2010 (6
months)
Kip Killmon\'s Tysons Ford, Vienna VA

. Commercial truck and fleet sales representative specializing in
finance and lease programs.
. Authored outside and on-line sales strategies for the all new Ford
Transit Connect commercial van.

Dealer Account Manager; Customer Service Representative 1997-2009 (11
years)
Ford Motor Credit Co; Austin TX; Virginia, Maryland, and Central PA


. Front-line relationship manager interfacing with Dealership Owners and
Sales Managers to consistently achieve over 100% sales quotas year
after year.
. Partnered with Sales consultants to cold call potential finance and
lease customers also set up lines of credit with these customers
typically in excess of $250,000 each.
. Held training classes for Dealership Sales consultants to learn
finance and lease products.
. Utilized annual sales promotional budgets of over $100K. Partnered
with team members to create various local and Regional Dealer events
such as NASCAR Races, Fishing Tournaments, Commercial Lease/Finance
volume incentives, Shopping Spree programs, Casino Night, and Golf
Tournaments.
. Assumed leadership of the Bankruptcy Department and became primary
liaison with Ford Motor Credit attorneys and Detroit Central Office
representatives. Mitigated corporate risk by ensuring awareness of
credit and payment options that would affect customers and Ford Credit
for several years.
. Excelled as a Customer Service Representative managing over 3,000
automotive finance and lease accounts. Responsibilities included
collections of over 30, 60, 90 day accounts, repossessions, account
resolution, and loss mitigation.

Dealer Account Manager Sub-Prime Finance 1994-1997 (3
years)
WFS Financial; Triad Financial; Austin TX

. Cold-called Dealership Owners and Business Managers to present
benefits of sub-prime finance.
. Persuaded then lead automotive dealerships to set up dedicated Sub-
prime and Special Finance departments. This included recruiting,
training and development of Business Managers.
. Ongoing account maintenance and coordination with national
headquarters to continuously increase market share and dealer
satisfaction.



Janice A. Smith, page 2

Dealer Account Manager Banking 1991-1994 (3
years)
First City Texas Bank; Bluebonnet Savings Bank; Pacific Southwest Bank
Dallas TX; Austin TX

. Increased bank receivables in Northern and Central Texas during and
after this area\'s mortgage lending crisis.
. Identified market opportunities in Central Texas for dealers with
Indirect Automotive lending.
. Spearheaded market entry into Austin, TX where dealers continue to
utilize similar indirect lending institutions today

Retail Store Manager 1989-1991 (2
years)
Limited Express Company; Dallas TX

. Managed 15+ sales staff and store operations for several high volume
stores in the Dallas area.
. Completed in-depth management training program then was promoted to
run the premier store in the Dallas Galleria.

Advertising Account Executive 1987-1989 (2
years)
Stern/Monroe Advertising; Tracey-Locke Advertising;
Larkin-Meeder & Schweidel Advertising; Dallas TX


. Ensured client\'s satisfaction when print and broadcast campaigns were
completed on strategy, on time, and within budget. Major clients
included Rent-A-Center, Pepsi-Cola, and Holiday Inn hotels.
. Project management responsibility for execution, including key dates,
staffing, and status review/reporting for each campaign.
. Worked with internal departments including creative, copy & layout,
print production, traffic and media while obtaining client approvals
throughout the process.

Graduated George Mason University, B.S. Business Administration 1982-
1987 (5 years)
Dean\'s List 1985 and 1987; Most Outstanding Marketing Student 1987

Affiliations:
. Volunteer, Lost Dog & Cat Rescue Foundation
. Treasurer, Washington Ford Truck Club 2008
. Chairman of Ford Credit Austin, TX sponsorship of annual Susan G.
Kohmen \"Race for The Cure for Breast Cancer\" 1997-2000

Education & Training:
. Certified Commercial Account Manager - Ford Motor Business Preferred
Network Program
. Certified with the Association of Finance & Insurance Professionals,
Baltimore 2006-2008
. 6-Sigma Training Program Completion
. Proficient with Word, Power Point, and Excel Programs; Salesforce.com

Quick Profile Summary

Janice Smith
Name: Janice Smith
Link: http://www.salespider.com/p-8466971/janice-smith
Location: Austin,Texas,United States

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