Faye Brown - Texas

Sales Manager

Texas

Consulting, Services, Transportation

1-4

Faye Y Brown Home 817.386.0726
4113 Shagbark St Mobile 817.986.7604 Fort Worth, TX. 76137 Mailto:fybrown123@yahoo.com
QUALIFICATIONS I am a results oriented , self motivated professional with proven skills in business development, marketing, strategic planning, client relationship management and customer service. I am seeking a position where I can develop and excel while giving my best to an employer.
EMPLOYMENT
March 2008-Present FedEx Services, Account Executive
Successfully handled all aspects of territory management, through sales skills, collaboration, and effective negotiation C.B.T.
Excels in prospecting for business, internal/external customer communications, and sales presentations to bring on business. Closed 15 strategic accounts
Thrives on providing the correct solutions and products to customers. Consistently averages 5% in new sales growth, using Value Proposition not Pricing,
Letter of Recognition- Don Colleran, November 2008
2006-Current IPA-IBA Senior Business Consultant
Lead consultant to analyze business impact, coordinate business recovery plan development, review, and maintenance needs.
Dramatically impact the quality of life, develop and manage employee and customer relationships, cultivate effective business, marketing and advertising strategies, facilitate the correction of policies, procedures and behavior, vastly improve profitability, maintain positive cash flow, control costs and accelerate profitable growth,
Improve the overall operation and bottom line performance and profits, provided leadership and direction on projects for maximum customer/business impact, while helping business owners to improve performance through data analysis and correction of existing business problems, human resources issues, and ineffective sales and marketing campaigns.
Developed and implemented the profitability-enhancing programs.B2B, sales, consultancy
1997 - 2004 SOUTHWESTERN BELL (SBC) Manager Customer Service
Responsible for day to day operation, inventory, budgeting, accounts payable/receivable, customer service, and compliance with the Public Utilities Commission (PUC), attaining and exceeding sales objective for clientele..
Surpassed even the most optimistic sales projections by increasing market share by 10% in a five-state area. Assisted in building profitable mutually beneficial relationships with numerous Competitive Local Telecommunication Exchange Carriers (CLEC), resulting in SBC receiving authorization for long distance service.
Extensive knowledge of the Telecommunication Industry, including Local Access Lines, Long Distance, CLEC, Internet, Direct Systems Link (DSL), ISDN.
Supervised customer service representatives, training and maintaining client communications
1995 - 1997 EBBY HALLIDAY, REALTORS Broker/Associate
Consistently ranked in the top 15 agents in sales volume for one of the largest and best known premier privately owned real estate companies in the country.
Achieved multi-million dollar sales in the first year of residential sales of 1995.
Member of the Northwest Tarrant County Association of Realtors, serving on many committees and holding designation of ABR (Accredited Buyer Representation), Certified Real Estate Brokerage (CRB), Graduate, Real Estate Institute (GRI), and Certified Residential Specialist (CRS).
EDUCATION
PENNSYLVANIA STATE UNIVERSITY University Park, PA; BACHELOR OF ARTS: Major - Foreign Service/International Politics: Minor - Psychology REFERNCES ON REQUEST