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Abraham Louisy - Castries, Saint Lucia

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About Abraham Louisy

Abraham+Louisy
Abraham Louisy is currently living in Castries, Saint Lucia, working as a CEO in "Louisy Investments & Consultancy Services Ltd." and is interested in Non-profit/Association, Real Estate, Security, Services, Work from Home.
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Job Title

CEO

Company

Location

Castries, Saint Lucia

Categories of Interest

Non-profit/Association, Real Estate, Security, Services, Work from Home

My Interests

Techniques for attracting investors to purchasing property and investing in projects, opportunities for home business entrepreneurs, training courses in security, IT, Project Management, Telemarketing etc.

Join Date

Abraham Louisy has joined on Feb 18, 2010

Company Size

1-4

Resume

Abraham M. Louisy MBA
I am the hope and dream of my family and so I rise
E-mail: louisy80@dr.com
Date of Birth; 18th October 1980


Profile
By nature I am outgoing, hardworking, and easy to get along with. I am also very capable of grasping new concepts very quickly. I am confident that I will prove to be an exemplary worker and an asset to your firm if given the opportunity. I am now looking to build on my extensive range of skills within a suitably challenging role. Keen to achieve further professional development.

Skills
Communication Skills
IT- (Database, Microsoft Word, Excel, Access )
Security
Sales and Customer Service
Skills Training
Youth Work

Education and qualifications

2009
Member; International Customer Management Institute

Media One SME Sales Training

2008
Advance Home Base Care

2008
Young Americas Business Trust
Business Labs Training of Trainers Course

2008
Caribbean Regional Network
(Certificate in Project Management & Communication skills)

2002
Commonwealth Youth Program Caribbean Centre: Certificate in Youth Work
Modules covered:
Studying Skills
Human Growth and Development
Caribbean and Social Structures
Communication and Adult Learning
Caribbean and Social Structures
Social Work
Project Formulation and Management

1997 - 2008
1st Degree Black Belt in Linjitsu Martial Arts System

I have been the Secretary to Black Dragon Karate International and the Linjitsu Federation for over 6 years and actively involved in International Tournaments both as a Participant and Official.

1992-1997
Leon Hess Comprehensive Secondary School
Entrepot
Castries
St. Lucia, West Indies

8 CXCs including Office Procedures, Principles of Business, Spanish, English, Agricultural Science, Art, Social Studies and Mathematics

During that time I served on the executive of a number organisations like the Expressions Magazine Committee (Public Relations Officer), the Drug Free Club (Treasurer), Arts & Camera Club (member), Inter School Christian Fellowship, Modern Languages Club, Drama Club and the Environmental Club.

1985-1992
Work Experience
2000-2002; 2009
Helen IT Systems now KM2Solutions
Team Lead/Call Centre Agent
Taking register and preparation of weekly registers

Monitor telephone calls and providing advice and feedback

Investigating and settling customer complaints;

Answering challenging questions and overcome objections

Handling complaints and first level minor disciplinary issues

Instruct agents on new projects/information

Motivate, coach and develop agents on a continuous basis

Keep track of agents schedules and ensure agents are in attendance and on time

Take over difficult customers calls when necessary or coach agents thru same

Act as a backup to phone agents when positions are vacant or volumes dictate

Ensure agents are adhering to standard work procedures as well as specific procedures of assigned tasks and projects or programs

Maintain effective communications with Project Manager

Maintain agent relations in accordance with compan practices and according to the policies and guidelines document

Spend 10 hours a week on the phones taking calls

Perform other duties as required.


2008 2009

Senior Security Officer; G4S Security Services Ltd.
Supervision of officers primarily for Almond Morgan Bay Resort and any other site as directed by Management.


2004-2006

Sales & Marketing Manager; La Clinic Du Corps


2003
Sports Officer; CARE (Centre for Adolescent Renewal and Education)

Coordinating all inter-schools and inters centre sporting activities and sports teams for CARE.

Liaising with Ministry of Youth and sports on all inter-schools sporting activities including attending meetings called by the Ministry

Meeting and communicating with the Sports Committee and Field Officer on all sports activities.

Organizing and planning in consultation and collaboration with the sports committee all inter centre sporting activities

Organizing training and practice sessions for all sporting teams representing CARE including the soliciting of expertise help for coaching and training

Being responsible for all sporting uniforms and equipment and gears belonging to CARE

Soliciting sponsorship of sporting uniforms and equipment for CARE

Any other tasks requested by CARE


1997 - 1998
Life Underwriter for Colonial Life Insurance Company

Achievements

2008 Participant in Fore sighting and Innovation Road mapping for the Caribbean

2006 Participant in the World Travel Market in London

2006 Participant in Business Start Up Guide Show in Olympia, London

2000 2008; Executive Member; Caribbean 4H Council

1999 2008 Coordinator; Vice President; Director for St. Lucia 4H Clubs

2003 - Farm Inspector (Auditor) WIBDECO: Eurep GAP Standards Training

2002-2003 Instructor; St, Lucia Army Cadet Corps

1997 2002 Divisional Officer; St. Johns Ambulance Brigade

1999- 2004 Youth Parliamentarian for Central Castries

1999 2000 Senior Officer; Police Youth Club

1990 1992 Member Hatsuryu Temple

SPECIAL TRAINING:
Media Outreach, Introducing 4H After School, Sustaining Community Based Programs, Strategies To Work With Diverse Audiences, Developing Evaluation Capacity, Concrete strategies for Integrating Technology (UOF), Community Development, 4H Professional Research and Knowledge, Poverty Assessment, Poverty Alleviation and Ecological Sustainability, Behavior Change Communication (FHI), Decision Making, Self Esteem, Peer Pressure, Community Policing, Prevention, Anger Management, Information Management, Information Technology) and Dealing with Children in Conflict with the law, Conflict Resolution and Signage (UWI) and Network Marketing

Hobbies
I enjoy reading, martial arts, Internet Surfing, Socializing, Public Speaking, Music and Travelling.

NB: References will be provided upon request.

A louisy

Abraham Louisy Business Listings

Quick Profile Summary

Abraham Louisy
Name: Abraham Louisy
Link: http://www.salespider.com/p-7982763/abraham-louisy
Location: Castries,Saint Lucia
Job Title: CEO
Company: Louisy Investments & Consultancy Services Ltd.

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