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Rodolfo Jr. Macalinao - Philippines

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About Rodolfo jr. Macalinao

Rodolfo+Jr.++Macalinao
Rodolfo Jr. Macalinao is currently living in Philippines, and is interested in Fashion, HospitalityTravel, Services.
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Location

Philippines

Categories of Interest

Fashion, HospitalityTravel, Services

Company Size

51-200

Resume

Rodolfo A. Macalinao Jr.
Address: : 131 As-is Bauan, Batangas
Mobile No: +63-918-6658697
Email: jayrvikki30@yahoo.com


CARRER OBJECTIVE:

To belong to an institution wherein I can use my skills in the field
of Hotel and Restaurant Management and or Customer Service; to attain a
high level of performance in helping the company to achieved their goals.

WORK EXPERIENCE:

Aug. 24, 2008 - Mar. 09, 2009 ATLANTIS, PALM JUMEIRAH
DUBAI
Guest Service Centre - Runner

To be the point of contact for the resort
customer request by providing an exemplary
guest experience. To provide all customers with
efficient and prompt service through instant
anticipation to customer needs and request.


. Ensure Guest Service store room has full
inventory at all times and all the store
items are in good condition and in proper
order.
. Anticipate guest request within the
standard set time for each job.
. Ensure understanding guest request before
proceeding with the job and confirming
back the request with the GSC if any
doubts.
. Ensure all items delivered to the guest
rooms are in proper working order and good
condition as per the standards.
. Report and escalating to Engineering
Department any work order that needs
technical assistance or immediate
attention.
. Report and escalating to IT Department any
work order that needs technical assistance
or immediate attention.
. Communicate any major jobs in guest rooms
with GSC for action and follow up.




Jul. 29, 2007 - Nov. 18, 2007 STAR CRUISES
(See 1st character reference) Magsaysay Maritime Corp.
M/V Super Star Gemini
Asst. Concierge


. Responsible for all activities of the Bell
Service and Concierge as well as other
activities relating to the effective and
efficient operation of the Front Office
department.
. Supervises all operational matters whilst
on shift and reports any relevant
information to the Front Office Manager.
. Organize training, delegating task and
responsibilities of the Front office
department.
. Takes corrective action plan for any
problem affecting the operations in his
section. Attends customer complaints.
Coordinates with other departments for
necessary action.
. Update all memos and information to enable
the staff to understand clearly and
correctly especially changes in policies
and procedure.


Sept. 17, 2006 - Jun. 17, 2007 STAR CRUISES
Oct. 21, 2005 - Jul. 23, 2006 Magsaysay Maritime Corp.
(See 1st character reference) M/V Super Star Gemini
Bellman

. Check arrival / departure list and
familiarize him with the guest names and
cabin numbers for expeditious assistance,
most especially for VIP guests.
. Assists in Reception / Front Office
transactions; Telephone calls, Answer
guest inquiries, Handle guest complains
and other reception matters.
. Ensures that the Luggage Distribution List
is completed after distributing luggage to
the cabins. The list should be forwarded
to the Asst. Concierge for reconciliation
with the local handler\'s report prior to
filing. This should be done regularly
after embarkation disembarkation.

Aug. 2003 - Feb. 2004 (5 months) HOTEL PONTIFINO
Gulod Labac, Batangas City
Receptionist/ Bellman & Valet Parker

. Involves in Check in/Check out of the
Guest.
. Valet Parking
. Handle/Answer Guest complains.
. Providing all the Guest needs.
. Issued keys for the other offices like
Restaurant, Kitchen, Function room, bar,
etc.
. Prepare necessary voucher for each
transaction made.
. Assist the guest from check in to check
out.


TRAINING/S: Passenger Safety Training
April 29, 2007
M/V Super Star Gemini

Basic Soft Skills
January 14, 2006
M/V Super Star Gemini
Crowd Management
December 2, 2005
M/V Super Star Gemini

Basic Safety Training and Instructions
August 12, 2005
Manila, Philippines

Basic Safety Course
September 6-14, 2004
Manila, Philippines

Know Your Money and Counterfeit Detection
August 22, 2003
24th floor IBM Plaza Eastwood, Libis, QC

TOOLS and EQUIPTMENT: Computer, Scanner, Photo Copy Machine, Nametag
Engraving Machine.

EDUCATION:

1999 - 2004 Tertiary
BS Hotel and Restaurant Management
De La Salle Lipa
Lipa City, Batangas 4217

1995 - 1999 Secondary
Sta. Teresa College
Bauan, Batangas
PERSONAL BACKGROUND:

Age : 26
Height : 5\'7
Weight : 75 kg
Spouse : Vikki P. Macalinao
Age : 25
Occupation : Housewife
Sibling/s : Analiah Dominique P. Macalinao
Age : 1 and 7 months
Father : Rodolfo A. Macalinao Sr.
Age : 64
Occupation : Businessman
Mother : Anatolia A. Macalinao
Age : 62
Occupation : Businesswomen

OTHER SKILLS:
Opera System, Concept 500, Fidelio Cruise System,
Harmony System. Acting, I am very sports active and
minded person, Playing Table Tennis (advance), Darts,
Basketball

CHARACTER REFERENCES:

Mr. Jhun Lingao
Magsasay Maritime Corp.
Star Cruises Fleet Manager
526-8888 loc. 9464

Ms. Cherry Cabatu
Front Office Manager
Star Cruises
Super Star Gemini
rmcabatu@yahoo.com

Mr. Sammy Doroquis
Hotel Manager (Present)
Star Cruises
Star Aries
Asst. Exec. Manager
Star Cruises
Super Star Gemini
samdoroquis@hotmail.com

Quick Profile Summary

Rodolfo Jr.  Macalinao
Name: Rodolfo Jr. Macalinao
Link: http://www.salespider.com/p-7878351/rodolfo-jr-macalinao
Location: Philippines

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