Hugo Pulido - Lancaster, California

OWNER

Lancaster, California

Construction, Facility Management, For the Home, Retail, Services

Opportunity Matches Our Services and Company Expansion bussines.

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Profile: Name: Hugo Pulido
Age: 46
Location: California
City: Lancaster, CA 93535
Home: Phone (661) 285-0699
Cell: Phone (818) 968-0739
Fax: (661) 285-0699
Email:hugopulido1@yahoo.com
Career objective

Seeking a janitorial Manager position or similar position where my acquired skills and experience will allow me the opportunity to contribute and excel in a professional environment.

Background Expertise:

My Regional Operation experience is based on 20 years in the cleaning industry. I meet needs of property management firms, facility managers, building owners, Institutional and industrial markets as well as Commercial retail customers. I have run and managed accounts in the following states ( California, Arizona, New Mexico, Texas and Indiana states) The next list is a brief description of areas that I am specialized in and I have provided to firms and facilities always meeting customer’s needs.

* Blind cleaning * Carpet care * Office Cleaning
* Emergency services * Tile & Grout Cleaning * Inventory control
* Hard surface floor care * Wet work * Pressure washing
* Upholstery cleaning * Window cleaning * Concrete Coating


Career Achievements
• Identify and resolve operational, management technical problems and implement appropriate solutions.
• Increased the level of service by revalued every employee training.
• Executed multiple projects through to a successful completion.
• Increased customer satisfaction by reinforcement contract agreement.
• Increased labor productivity by 40% supervising and ensuring company work and safety policies.
Education
Issuing Institution Location Qualification Course of Study
School done out country Mexico
Background Employee History

IPS. Integrity Property Service
Director and operations Manager
January 2013 – (8 months) Present Southern California Region

Generated new development ideals for residential and commercial restoration service, company that focuses on multi-surface solutions projects, designed to provide services to residential and commercial market. My Experience on HARD SURFACE FLOOR CARE, OFFICE CLEANING, PRESSURE WASHING, RESTROOM SANITATION, TILE GROUT CLEANING, COMERCIAL WET WORK AND CONCRETE COATING, gives a Full line of options and solutions to any customer.

Facilities Manager
Edit Integrate Management Service

April 2011 – November 2012 (1 year 8 months) Dulles, Virginia

As a Facilities Manager directs the supervisors and subcontractors assigned to a site in accordance with ISM Services policies and procedures and the strategic direction as set by the Account Director.
Specific responsibilities include work‐scheduling of all account personnel, establishing work
standards, conducting site evaluations/audits, overall inventory/equipment usage, budget
control, employee evaluations, troubleshooting/problem solving, and orientation/training of
supervisor and support personnel, customer relations, and special project work as requested.



Director and operations Manager
Integrity Property Service
April 1997 – December 2010 (13 years 9 months)


During the time serving I was fully responsible for the next list.





Financial


Fully responsible for all financial aspects of management branch operations, accounts payable payroll processing, petty cash budgeting, labor review, accounts billing and deposits, receivables and payables.




Budgets



Responsible for keeping current budgets, reports annual descriptions of purchases and all documentation accountable to keep revenue and cost control with the budget.




Customer Relation




Assists in maintaining the Client with good quality and provide the safety standards through direct supervision. I make sure all customers are contacted on a regular basis in regards to the service they are receiving, ensure all services are performed based on the contract taking care of any extra needs, and conduct periodic performance evaluations with direct reports and staff.

Insurance





Responsible for keeping all insurance quote renewals and policy purchase according to the company’s needs and specifications. Report any work injuries or illnesses immediately to Human Resources so employee will receive proper care.





Personal

Responsible to hire and train all personnel, working with human resources in this area. Promotions and terminations are strictly based off the company’s policies and the US. Department of labor. Seek to establish the highest possible public relations with employees and client’s staff.




Supplies


Responsible for the purchasing, management and inventory of all the supplies. Maintains proper inventory of supplies and equipment, such as paper products, cleaning liquids, work tools and safety equipment. Places orders for replacement or replenishment of equipment and supplies keeping costs within budgetary constraints.




Supervision

Maintains and controls supervisor activities in training, customer service, and employee relations. Makes sure that job inspections are properly made and that any deficiencies are corrected. Insure that the approved record systems are maintained and that payroll records are completed on a timed basis. Also handles complaints quickly, thoroughly, and effectively.




Equipment

Maintains records of any equipment owned by the company, keeping up with the supervisor to ensure all equipment is running correctly. If any of the equipment needs to be repaired, I will ensure that damages are something the company can repair before calling a technician.
and enhancing customer satisfaction, I’d like to mention some of the firms and retail customers where I have provided specific training and experience methods to satisfy the unique needs.





The list show a some description of the past accounts.


* Toys R US * Road way Express
* N. M. B * Longs Drugs
* Sav-On- Drugs * Country Wide (Office)
* Sport Chalet * Honda Dealer
* Apple Stores * Sears
* Kmart * Endocrine Laboratory
* CBS Studios * Pet co
* Service force USA * ISM Integrate service management













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