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Mohamed El Sayegh - Giza, Egypt

Mohamed El Sayegh
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About Mohamed El Sayegh

Mohamed+El+Sayegh
Mohamed El Sayegh is currently living in Giza, Egypt, working as a Customer Support Acting Manager in "Mobinil" and is interested in Call Centers, Telecommunications, Work from Home.
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Job Title

Customer Support Acting Manager

Company

Location

Giza, Egypt

Categories of Interest

Call Centers, Telecommunications, Work from Home

My Interests

I'm looking forward to meet new people & to have a new job opportunity.

Join Date

Mohamed El Sayegh has joined on Oct 03, 2009

Company Size

1000+

Resume

Career Objective
Seeking a challenging position in the field of Customer Service, Sales & Business Administration in a Reputable Organization where I can enhance and develop my technical and communicative skills and my educational background.

Education
Bachelor of Commerce, Faculty of Commerce & Business Administration, Cairo University.
o Graduation Date: May 1997.
o Major: Accountant.
o Grade: Good.

Computer Skills
1 Perfect command of Windows 95/98/2000/2002/XP/Millenium/DOS Operating systems.
2 Perfect command of Microsoft Office including MS Word, MS Access, MS PowerPoint, MS Excel, Microsoft Outlook & Internet Explorer.
3 Perfect command of Oracle (Customers Accounts).
4 BSCS Versions.

Training Experience
1 (Summer 1995) Accountant Trainee in Quality Int. For Export & Import Company.
2 (Summer 1996) Management Trainee in World Nation for Marketing & Exhibition Company.


Working Experience
(July 1997 May 1998) Pharaohs Group Company:
1 Working as a Customer's Accounts Executive for Pharaohs Group (Sales, Purchases, Gifts & Warehouse).
2 Involved in the company financial statements & reports.
(June 1998 - Present) The Egyptian Company for Mobile Services (Mobinil).
Working as Customer Support Acting Manager then as Corporate Sales Supervisor.

Skills & Abilities (Qualifications)


1 Superior customer handling skills.
2 High sense of time management.
3 Analytical & diagnostic skills.
4 High communication skills.
5 Self-confident.
6 Quality Control skills.
7 Intelligent & Self-motivated.
8 Good Presentation skills.
9 Dynamic, ambitious & independent.
10 Ability to meet deadlines.
11 Ability to take responsibility.
12 High Organization Skills.


Professional Achievements

1) Sharing Activities (Fairs):
1 (1998) Alexandria Fair
2 (1999) Opera Fair
3 (2000) Opera Fair
4 (2000) Group share Offer


2) ( 2001) Corporate Cleanup Project:
Presentation for this project is upon request..

3) ( 2002 ) Sales Support Project:
Presentation for this project is upon request.

4) ( 2003 ) Enhance the Archiving System:
Presentation for this project is upon request.


5) ( 2002/2003/2004/2005/2006/2008 ) Employee Recognition Certificate Award:
Awarded employee recognition certificate for years 2002/3/4/5/6/8 for the outstanding performance throughout those years.

6) Special Recognition Certificates:
o Recognition Certificate of the outstanding achievement during the Opera Fair.
o Recognition Certificate of the outstanding achievement exemplifying the highest standard of dependable services .


Accomplished Courses:
1) Customer Handling.
2) Advanced Customer Handling.
3) How to lead yourself?
4) Time Management.
5) Customer Orientation.
6) Etiquette In Professional Business Attitude.
7) GSM & Products knowledge.
8) Handling Complaints.
9) Coping with Change.
10) Facilitating Covey's 7 Habits.
11) Coaching Skills.
12) Emotional Intelligence.
13) How to manage your manager?
14) Complain & win solution

Hobbies
Special Interest in Sports, music, Reading.

Languages
Perfect command of written and spoken English and Arabic.
Good command of French.

Personal Data
1 Date of Birth: June 29th, 1975.
2 Place of Birth: Mohandeseen, Giza, Egypt.
3 Nationality: Egyptian.
4 Martial Status: Married.
5 Military Status: Released.

References Furnished Upon Request

Quick Profile Summary

Mohamed El Sayegh
Name: Mohamed El Sayegh
Link: http://www.salespider.com/p-7475841/mohamed-el-sayegh
Location: Giza,Egypt
Job Title: Customer Support Acting Manager
Company: Mobinil

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