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Ricardo Burgos - Santa Isabel, Puerto Rico

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Ricardo Burgos is currently living in Santa Isabel, Puerto Rico, and is interested in Manufacturing.
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Location

Santa Isabel, Puerto Rico

Categories of Interest

Manufacturing

Resume

RICARDO BURGOS
Villa Serena 41 Loire Street ( Santa Isabel, Puerto Rico 00757
939.644.1633 ( rickyburgo@gmail.com

QUALITY DIRECTOR ~ MANUFACTURING DIRECTOR

Dynamic and results-driven leader with more than 20 years of experience
impacting corporate performance and profitability through leading-edge
quality management solutions and manufacturing process improvements. Proven
track record of maximizing resources and streamlining production while
increasing productivity and output margin for diverse global organizations
within medical device and electromechanical industries. Expansive knowledge
and background in startup and multi-site operations, quality systems
implementation, and highly regulated environments.
. Expert performance analyst known for pioneering new quality control
techniques, orchestrating turnaround solutions, and delivering highly
complex projects on time and within budget.
. Recognized for optimizing efficiency and slashing operational
expenditures through cross-cultural communications and strategic
allocation of human/material resources.
. Build and motivate international, cross-functional teams; continuously
providing members with the training, support, resources, and guidance to
exceed organizational objectives.


Operations Management ( Quality Management ( Plant Management (
Manufacturing Operations ISO Certification ( Quality Assurance & Control (
Budgeting ( Quality Systems Implementation
Team Leadership, Mentoring, Training ( Continuous Process Improvement ( QSR
Compliance
Lean Manufacturing Methodologies ( Resource Management ( Cost
Reduction/Avoidance


PROFESSIONAL EXPERIENCE

BECTON DICKINSON, INC., SanLorenzo, Puerto Rico ( 2005-2008
Global medical device manufacturer with 27,000 employees and $5.8 billion
annual revenue.

Plant Manager: Directed all San Lorenzo plant operations, formulating and
deploying strategic manufacturing and quality initiatives to ensure
compliance with QSR, ISO, and local/state/federal regulations. Recruited,
motivated, and supervised 140 associates while optimizing daily
productivity, quality assurance, and annual budget/financial performance.
Drove overall improvements in performance efficiency through cost cutting
process improvements, capacity planning, and production schedule
management.
. Devised and launched aggressive response to 483 and warning letter
received within 3 months of employment; reorganized staff, overhauled
processes, and completed 76 remediation activities to achieve FDA
compliance and closure.
. Built productive, long-term relationship with Puerto Rico FDA, achieving
successful Quality System audits.
. Established Continuous Improvement Department, generating dramatic cost
reductions through implementation of Six Sigma/Lean Manufacturing
methodologies.
. Coached underperforming managers to become key company contributors.
. Led deployment of comprehensive Safety Program, resulting in a "perfect
year" (FY-07 no accidents), achieving the best divisional record for 3
consecutive years.
. Slashed customer complaints by 50% each year by refocusing staff and
operations on product quality.

ZIMMER HOLDINGS, INC., Warsaw, Indiana ( 1991-2005
Global leader in the design, development, manufacture and marketing of
orthopedic surgical products; $3.9 billion annual revenue and 7,500
employees.

Director of Manufacturing / Zimmer Caribe, Ponce, Puerto Rico (2002-2005):
Directed all manufacturing operations for $51 million dollar subsidiary,
devising and executing strategic and tactical action plans to improve
financial and operational performance, establish long-term growth and build
top-performing team to drive achievement of corporate objectives.

continued...
RICARDO BURGOS ( Page 2 ( rickyburgo@gmail.com


ZIMMER HOLDINGS, INC. Continued:

Expedited daily operations including management of 20 budget accounts,
maintenance, employee safety and development, schedule reliability, product
quality, budget administration, and regulatory compliance. Provided
decisive leadership and direction for 300+ employees.
. Executed World-Class Manufacturing methodologies; identifying and
correcting problems, strengthening productivity, overhauling operating
processes, and resolving quality issues.
. Initiated productivity, cost, and performance management strategies to
increase quality, productivity, budget performance, and efficiency while
maximizing customer satisfaction.
. Recruited/hired microbiologist to launch Micro and chemical lab.
. Reduced daily back order from $20,000 to <$1,000.
. Improved employee morale and productivity by establishing open door
policy for employee relations and complaints.
. Designed and instituted cutting edge method to accurately calculate
manufacturing capacity.
. Orchestrated implementation of 5S and Lean Manufacturing systems.
. Earned recognition as top performer, achieving zero back order for 1st
time in plant history.

Director of Quality Assurance / Orthopedic Implant Division, Warsaw,
Indiana (1998-2002)
Commanded all aspects of quality assurance and compliance with ISO 9001 AND
FDA QSR in Warsaw, Indiana and Ponce, Puerto Rico. Oversaw quality systems,
$6 million quality assurance operating and capital budgets, and personnel
training programs. Managed Metallurgy Analysis Lab operations; as well as
calibration, metrology, chemical/poly laboratory, metallographic
laboratory, receiving inspection, supplier quality, and new product
development. Devised and deployed Total Quality Improvement initiatives.
Led and motivated 100+ geographically disbursed staff members.
. Launched Corporate Supplier Quality Program and 'Customer Satisfaction
Metrics'.
. Implemented corporate CAPA system, effectively reducing overdue
corrective actions to zero.
. Played key role in establishing Document Management/Change Control System
(Livelink); re-engineering validation program; and implementing Plateau
Training System.
. Spearheaded Warsaw achievement of ISO 9001 recertification by TUV in
2000, with zero non-compliance for the 1st time in corporate history.
. Passed Level II QSIT FDA Inspection during 2000, with no FDA-483, and
facilitated achievement of Indiana Quality Award for 1st time in
corporate history.
. Delivered 86% reduction in recalls in comparison to 1998 recall trend.

Note: Additional role with Zimmer Holdings, Inc. includes Director of
Quality/Zimmer Caribe, in (1991-1998). Early career history includes roles
as Manager of Quality and Reliability Assurance, Senior Quality Assurance
Engineer, Quality Assurance Engineer/Inspector Supervisor, Manufacturing
Engineer, and Manufacturing Supervisor for Productos Electrnicos
Industriales.

EDUCATION / CREDENTIALS

Master of Business Administration, Operations Management
Catholic University of Puerto Rico, Ponce, Puerto Rico

Bachelor of Science, Mechanical Engineering
University of Puerto Rico, Mayaguez, Puerto Rico

Certificate in Executive Management
University of Notre Dame, South Bend, Indiana

Certified Quality Engineer ( Certified Quality Auditor
Medical Device Quality Certification (In progress) ( Certified Quality
Improvement Associate (In progress) ( Non Destructive Testing Level II,
Liquid Penetrant

AFFILIATIONS

American Society of Quality
RICARDO BURGOS
Villa Serena 41 Loire Street ( Santa Isabel, Puerto Rico 00757
939.644.1633 ( rickyburgo@gmail.com







Dear Sir / Dear Madam:

If your organization is in need of a Quality Director or Manufacturing
Director with a proven track record of designing and implementing leading-
edge quality management solutions and manufacturing process improvements;
please review the enclosed resume. With extensive skills honed over 20+
years of maximizing resources and streamlining production for diverse
global organizations within medical device and electromechanical
industries; I am now seeking a new opportunity to utilize my passion,
creative drive and expertise.

My history of success in startup and multi-site operations, quality systems
implementation, and highly regulated environments should prove highly
beneficial to your company. I am well-equipped with an MBA in Operations
Management and multiple management and quality certifications. I am a
creative problem solver and strategic planner with a strong work ethic and
consistent commitment to both personal and professional integrity.

Some of my most notable accomplishments include:
. Directed all San Lorenzo plant operations for Becton Dickinson, Inc.,
formulating and deploying strategic manufacturing and quality initiatives
to ensure compliance with QSR, ISO, and local/state/federal regulations.


. Devised and launched aggressive response to 483 and warning letter
received within 3 months of employment; reorganized staff, overhauled
processes, and completed 76 remediation activities to achieve FDA
compliance and closure.
. Established Continuous Improvement Department, generating dramatic cost
reductions through implementation of Six Sigma/Lean Manufacturing
methodologies.
. Led deployment of comprehensive Safety Program, resulting in a "perfect
year" (FY-07 no accidents), achieving the best divisional record for 3
consecutive years.
. Slashed customer complaints by 50% each year by refocusing staff and
operations on product quality.
. Executed World-Class Manufacturing methodologies for Zimmer Caribe;
identifying and correcting problems, strengthening productivity,
overhauling operating processes, and resolving quality issues.
. Reduced daily back order from $20,000 to <$1,000.

Seeking to provide your company with the same high quality services as
those mentioned above, I would like to speak with you to further discuss
the possibility of contributing to your organization's success. Please
contact me at your convenience to arrange an interview. Thank you for your
time and consideration. I look forward to conversing with you soon.

Sincerely,


Ricardo Burgos

Quick Profile Summary

Ricardo Burgos
Name: Ricardo Burgos
Link: http://www.salespider.com/p-7467343/ricardo-burgos
Location: Santa Isabel,Puerto Rico

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