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Mansoor Malik - Ontario

Mansoor Malik
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About Mansoor Malik

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Mansoor Malik is currently living in Ontario, working as a Senior Business Analyst/ Project Manager in "Government of Ontario" and is interested in Art, Consulting, Work from Home.
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Job Title

Senior Business Analyst/ Project Manager

Company

Location

Ontario

Categories of Interest

Art, Consulting, Work from Home

My Interests

Interested in meeting like minded individuals for business oppurtunities. Available as an independent consultnat to implement software solutions.

Join Date

Mansoor Malik has joined on Aug 13, 2009

Company Size

1-4

Resume

Mansoor I. Malik
612- 555 Yonge Street
Toronto, Ontario M4Y3A6 Phone: (647) 347-0215
Email: mimalik_2001@yahoo.com


BUSINESS/SYSTEM DEVELOPMENT ▪ INTEGRATION AND ANALYSIS ▪ IMPLEMENTATION
▪ PROJECT MANAGEMENT ▪ CONSULTING

IT professional with over seven years of professional IT experience seeking to provide quality analysis to ensure a competitive advantage in the global marketplace. Background reflects skills and accomplishments in the areas of process, procedure and user documentation, system development, integration and analysis, consulting and infrastructure services, e-business and research analysis. Offer excellent computer proficiency and an understanding of organizational strategies to help meet corporate objectives. Able to establish priorities, manage time productively, and perform well under pressure; proven ability to handle multiple tasks simultaneously and follow projects through to completion. An effective communicator with strong written, verbal, interpersonal, and presentation skills.

________________________________________
PROFESSIONAL EXPERIENCE

GOVERNMENT OF ONTARIO (MCYSS), TORONTO (June 2009 Present)
Senior Business Analyst
Responsible for Service Request management process, provided expertise in analysis, process and data modeling
Assisted in project management duties by drafting project charters and schedules for release management and system implementation
Led Joint Application Design sessions to ensure client requirements are gathered accurately
Documented Use Cases and implemented testing methodologies to ensure effective and streamlined testing
Coordinated with end users and developed an effective communication plan between IT and business users
Led a team of Business Analysts by effectively managing relationships and resource utilization for optimum performance

REDPRAIRIE CANADA (March 2007 June 2009)

Project Lead/Manager (Retail Productivity Solutions) (2007 June 2009)
Managed client rollouts, coordinated with support and development to deliver on time and on budget solutions
Managed resource allocation and team progress
Performed subject matter expert duties for business process workflow development
Managed project risk and issues, Expectation setting and prevented issue escalation
Helped develop training and mentoring programs for new hires
Conducted on campus interviews to shortlist potential hires
Wrote Business Requirement Specifications and reviewed feature design with client and internal development organization
Manage special projects that may be complex in nature where considerable judgment and initiative is required.
Managed resources remotely in the United States and India

RADIANT SYSTEMS (2001 Feb 2007)

Senior Implementations Consultant (Hospitality Division) (2006 March 2007)
Managed client rollouts, coordinated with manufacturing, installations and sales
Created process to setup clients for rapid deployment
Managed HW and SW images as dictated by client needs
Coordinated with finance to insure accurate billing, returns and refund processes





RADIANT SYSTEMS (2001 Feb 2007)

Senior Consultant (Entertainment Division) (2003 2006)
Provided training sessions and escalated support to clients with Radiant Film Management and Radiant Concession Management.
Developed and maintained contacts with top decision makers at key clients
Lead development of Process and Procedure business knowledge and transferred this knowledge to both Radiant clients and the Radiant E! Consulting team.
Managed mixed teams of clients and contractors to deliver small to midsize complex solutions
Launching of Radiant Concession Management product; Transfer of cross functional product knowledge.
Conducted discovery sessions with clients to design the next generation product offering
Performed business specification reviews with product managers
Assisted QA team with writing test scripts
Define and document functional business requirements for the user interfaces keeping in view future considerations and post developmental changes if applicable.
Evaluate new and backlogged change requests to streamline development and prevent duplications.
Document test suites consisting of data and test cases necessary to perform functional testing and quality assurance.
Consult with business and project teams to translate business requirements into specific system changes to effectively initiate and implement new products/functionality.
Develop effective team communication strategies for system enhancements, new products and functionality.

Consultant (Food Service Division) (2001 2003)
Assisted with the product design of the next generation (6e) Food Service product offering.
Prepared and delivered demos and presentations to clients.
Assisted in discovery sessions with clients and managed issue lists
Radiant Reseller Channel Initiative:
Established relations with Resellers to implement Radiant products. Help identify the target markets for regional resellers.
Defined product scope with development team
Trained resellers and Radiant help desk technicians on best configuration practices and effective support methodologies
Consult with quality assurance (QA) to ensure appropriate testing procedures are defined and administered.
Interfaced professionally with end-users, programmers, technicians, client and top management to assist with capturing business needs, manage expectations, and review milestones ensuring successful product implementation.
Prepared executive summaries, progress reports, and presentations.


EDUCATION
Purdue University, Krannert School of Management (1997-2001)
o Bachelor of Science Business Management
o Minor Management Information Systems


SKILLS
MSOffice - Word, Excel, PowerPoint, Project, Visio, Outlook
Microsoft SQL Server Intro (Emory University, continued education SQL 2006)
Franklin Covey; 7 Habits of Effective Managers
PMP certification in progress.
Languages English, Urdu, and Hindi
Solution Development Management and QA product release process
Networking - Windows 2003 Server, 2000, XP

Quick Profile Summary

Mansoor Malik
Name: Mansoor Malik
Link: http://www.salespider.com/p-7270013/mansoor-malik
Location: Ontario,Canada
Job Title: Senior Business Analyst/ Project Manager
Company: Government of Ontario

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