Dean Nelson - Alaska

Alaska

Financial Services, Services

Carol V. Johnson-Nelson
953 W. Hudson Way Gilbert, AZ 85233 Home No. 928-532-5899 Cell No 928-358-7243

OBJECTIVE

Teamwork and communication are attributes that I believe are essential to a companies success. I pay full attention to detail and I am goal oriented and strive to succeed and advance. I desire to be a successful and intricate part of our office management program. I\'m proficient in the companies goals and objectives. Making customers concerns imperative to the effectiveness of our operations. I desire to play a key role in the implementation of company policies and work
with my fellow associates in an efficient and effective office management environment.

EMPLOYMENT

April 2010 December 2011 Accentcare Staffing Coordinator

My Primary responsiblities as HR Manager and Staffing Coordinator were as follows. Firstly, overseeing the office duties of hiring new associates for care partnerships, training them in OSHA requirements and company objectives and policies. New hire screening and training for care partnerships. Maintained company payroll, responsible for staffing all care partners with our clients. I was the scheduling coordinator and worked with contracted case managers to ensure quality care to our clients. In charge of advertisement, recruiting, interviewing, background checks of all perspective associates and existing partnershiped
associates. Handling office comunications within the case managers and care partnerships concerning the effective care of our perspective clients.

June 2007 February 2009 Snowflake White Mountain Power Project Coordinator -Office Manager Safety Officer

I was the executive assistant to the Chief Operating Officer. I oversaw all operations of the office, payroll, scheduling, purchase orders, change orders, recruiting, hiring, contracts, insurance coordinator, travel arrangements for senior staff, internal reporting, insured OSHA compliance, filing, phones and organized weekly meetings. I trained all employees on safety and I developed a policy and procedure manual for safety and training.

October 2002 June 2007 Abitibi/Az Temporary Personnel Dispatcher Fiber Procurement Clerk

I was a dispatcher for all incoming and outgoing loads for the paper mill. Responsible for DataEntry of all Railcar and Truck loads in and out of the mill into a database for billing. I was responsible for maintaining the QSSOP program., Auto-Cad, Powerpoint, accounts payable and accounts receivables and travel arrangements for Chief Executives.

August 2001 October 2002 Avent Telecom Assistant

I reviewed and processed all telecommunication invoices. Researched and solved problem invoices. I reviewed and determined which lines to be disconnected worldwide. I utilized customer service techniques daily with both internal employees and outside contractors, maintained and implanted a system for phone lines that reduced the companys monthly charges by 35%.

January 1995 August 2001 Frys Food Stores Head Clerk

I was responsible for scheduling, supervised all store employees and departments and maintained the highest level of store conditions. I verified associates cash drawers, balanced daily runs, prepared and balanced daily bank deposits. I oversaw the sales of lottery, money orders and video rentals. I handled customer complaints, stocked merchandise and received daily deliveries.

June 1990 January 1995 Sonora Health Lab Assistant Supervisor

I was responsible for the data entry of medical requisitions for hospitals, doctors and labs. I trained new employees and supervised them. I was responsible for ensuring correct ICD9 billing codes on all requisitions. I developed a training manual for policies and procedures.


September 1989 June 1990 Navajo County Attorneys Office Legal Secretary

I was responsible for all legal documents for Prosecuting Attorney and Juvenile Attorney. Prepared all time, dates and contacts for Grand Jury.

March 1987 September 1989 Circus Circus Cage/Vault Cashier

I was responsible for all drops made by pit bosses, change orders, all areas of the casino.

September 1983 March 1987 MeraBank Operations Officer

I was responsible for reports, balancing of the branch, savings bonds. I oversaw all of the tellers, customer service reprensentative, notes and collections. I handled bookkeeping issues, merchant teller window, drive thru, new accounts, consumer loans and the teller window.

August 1979 September 1983 First Interstate Bank Collection-Merchant Teller

I was the merchant teller, collection teller, drive thru teller. I assisted customer with new accounts, bookkeeping and safe deposit boxes.


EDUCATION

Mesa Community College 1981 - 1982

American Institute of Banking 1982 1983

Financial Institute of Education 1983 1986

SUMMARY OF QUALIFICATIONS AND ACCREDIATATIONS

1.5 years of legal secretary, 25 years of data entry, 6 years transportation, 7 years of scheduling and dispatching, 7 years of banking, 6 years office management, 2 years of retail management, 3 years medical billing management and 5 years of medial billing.

PROFESSIONAL MEMBERSHIPS

I was a member of the Womens Lead Club of Scottsdale, Kiwanis Club of Scottsdale, March of Dimes and The United Way.