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Ivan Pavlovic - North York, Ontario

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About Ivan Pavlovic

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Ivan Pavlovic is currently living in North York, Ontario, and is interested in Entertainment.
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Location

North York, Ontario

Categories of Interest

Entertainment

Resume

Address: Tel: 416-
759-6844
801-1720 Eglinton Ave. E Cell:
416-346-9521
North York, ON, M4A 2X8
E-mail: ivanp01@sympatico.ca
Canada


Ivan Pavlovic

Profile:


Extensive experience in IT area working as a Console/Operator,
Operations/Analyst, Programmer/Analyst, Technical/Coordinator, Shift Leader
and Data Management Administrator, Operations Team Leader
Proficiency in application development using COBOL, PL/1, DB2, IMS
technologies in mainframe area.
Extensive, hands on experience with System Development Life Cycle (SDLC)
Strong analytical and troubleshooting abilities supporting production
applications
Proven knowledge of testing tools and techniques including MERCURY, RETAIN
Ability to provide detailed technical and program documentation
Provided appropriate reports for higher management
Team player and well organized and responsible IT professional


Technical Knowledge:

Hardware:
IBM 370/3090, IBM 370/4381, IBM 370/3031, z/OS 1.4, z/OS 1.7, PC
Platform
Software:
. Operating Systems: OS/390, MVS/XA, MVS/ESA, zOS 1.4, zOS 1.7
. Sub Systems: JES2, JES3, TSO/ISPF, ISPF/PDF, DB2, IMS/DB, VSAM
. Programming Languages: COBOL, PL/I, CLIST, EASYTRIEVE PLUS, REXX,
SAS
. Transfer Tools: FTP, CONNECT DIRECT
. Job Schedulers: CA-7, ZEKE
. System Tools: SDSF, CONTROL-M, SYSTEM COMMANDS, SYSLOG, LOGREC,
DUMPS
. Testing Tools: MERCURY, RETAIN
. Tape Management: RMM, CA-1, TMS
. Data Management: DFHSM, SMS
. Security Systems : RACF
. Incident Management Systems: RETAIN, PEREGRINE, HEAT, INFOMAN, PVCS
TRACKER
. Administration Management: ENDEVOR, SCLM, MICRO FOCUS REVOLVE
. Application Tools: FILEAID, ABENDAID, PLATINUM, EXPEDITER, DATA
VANTAGE, IBM's
UTILITIES (SYNCSORT, ICEMAN)


. Documentation Tools: MS OFFICE, VISIO, PROJECT
. Communication Tools: LOTUS NOTES, OUTLOOK EXPRESS




Professional Experience:


Programmer/Analyst J.P. Morgan Chase 101 Duncan Mill Rd.
Suite 300, Toronto, Ontario
April '08 to July '08


As a Programmer/Analyst I was working at JP Morgan Chase, developing
and supporting all team applications


. Working to create new programs as well as modify pre- existing
ones with the use of PL/1, COBOL, EASYTRIEVE, ISPF/PDF, JCL, DB2
and VSAM data sets
. Following SDLC standards provided software development, testing
and implementation, as well as appropriate detailed application
and program's documentation based on customer's requirements
. Providing File Delivery to the Chase partners using Connect
Direct and FTP protocol
. Caring pager provided 24/7 application production support






System/Analyst I B M CANADA 3600 Steels Av. E, Markham,
Ontario
June '05 to June '07
June '00 to Nov. '00
Sep. '96 to Mar. '98


As a System/Analyst I was working at IBM Canada in Custom Pac
Development Team, developing and supporting Worldwide Custom Pac
functions


. Created new programs as well as modify pre- existing ones with
the use of PL1, ISPF/PDF, LM Services, REXX, CLIST, JCL, VSAM
and IBM Utilities
. Using Worldwide IBM Network, I supported both old and new
releases of the numerous installations in the world. In addition
I was personally responsible for answering worldwide requests
and fixing problems related to the Custom Pac (especially on the
Installation Dialog) performing changes using PL/1, ISPF
Services, JCL, REXX
. To support the very last release, I had to change both the
installation and programs' documentation as well as to create
new functional specifications, using MS Office applications

Responsible for installation of new releases of Mainframe
software, troubleshooting and problem solving maintaining RETAIN
as a troubleshooting log


Performed Function, System and Process tests for installation of
numerous IBM software; resulting in the correction of any
problems that may have occurred during the testing using RETAIN
as a testing tool


Provided acceptance test for customers in Europe, Japan and
North American Continent


Was writing functional specification for projects belonging to
the new release or to the special customer's requirement using
VSIO, PROJECT and MS Office applications


Attended to all team's meetings discussed the best solution for
the customers


Performed Function, System and Process test with all QA attributes

. Self-Sufficient at providing result control and advanced testing
services
. Created test plan, test strategy and test cases, using RETAIN
automated tool
. Provided Function, System and Process tests for installation of
numerous IBM software; resulting in the correction of any
problems that may have occurred during the testing, using
automated tools as well manual technique
. Created test cases reports during testing process using RETAIN
as communication and report tool, and communicated it to a team
. Worked close to DBA and Customers to solve the problems in test
case running


Perform some System/Programmers and Console/Operator's activities

. As a part of testing Installation Dialog I was required to
provide System/Programmer's and Console/Operator's activities.
That will include definition and allocation of all system's
units necessary for system's software installation running IBM's
utilities as IBGENER, IDCAMS and others, as well as performed
System and JES2 commands as necessary
. Monitoring jobs running in production using ZEKE job scheduler
and SDSF and SYSLOG as system tool
. Managed the process providing all Console/Operator's, as well as
all backup activities.

Programmer/Analyst OAO TECHNOLOGY SOLUTIONS 3650 Victoria Park
Ave., North York, Ontario
Oct '01 to June '05

I was supporting AT&T America Billing System, working as a
Programmer/Analyst, Computer Operator, and as a SCLM (Software
Configuration and Library Manager) Administrator.

. Worked on numerous of projects, changing and creating new COBOL,
EASYTRIEVE and SAS programs using DB2 and IMS data base
. Provided projects' documentation, test cases, and supported test
team during testing phases
. Changed JCL and JCL procedures, giving 24/7 support for
production's issues
. Sent large files to the other systems using Connect Direct and
FTP
. Supported and developed SCLM application which provides all
activities to compile, link and store different software and
related components
. Coordinated activities for the Development team as well as
Operations team during the release installation
. Created a time line for each release installation
. Participated in numerous meetings, collecting information about
system software changes and adjusted SCLM application to be in
sync with those changes
. Was responsible for creating introduction presentations
concerning SCLM applications for developers
. Worked efficiently with development team to solve problems in
COBOL, EASYTRIEVE and SAS related to SCLM
. Created standard documentation of all activities related to SCLM
application


Perform Backup and Console/Operator's activities


. Performed volume and files backups, using standard backup
utilities like ADRSSU for full volume or for partial dump
. Monitored execution of production jobs using CA-7 job schedule
on daily, weekly and monthly bases, as well as SDSF, or CONTROL-
M and SYSLOG as system tools
. Fixed problems in production using System's and JES2/JES3
commands
. Performed full IPL procedure, and shut down the computer if it
is necessary
. Created problem logs using PVCS Tracker, and LOTUS NOTES as
communication tool
. Worked closely with developers, DBA and testing teams to solve
production problems, using JCL, IBM's utilities, CLIST, REXX.
. Restarted network if it is down.


SCM (Software Configuration Management) designate for my team,
applying The Best Business Practices CMM level 3 methodologies.

. Applied Best Practices standards creating project's
documentation and deliver it to the client
. Used PVCS Tracker (dynamic and static) to locate and store
software and documentation defects on Unit, System, Integration
and Acceptance level
. Created release metrics of defects that occurred in development
and testing phase
. Provided essential software analysis needed for project
development and upper management using Micro Focus Revolve Tool

Performed QA analysis which includes:

. Analyzing Business and System Requirements
. Prepared and updated Test Standards, Test Strategy, Test Plans
and Test Cases
. Developed and Executed Functional, Integration, Regression and
Performance test and maintained test logs MERCURY automated tool
. Performed/Coordinated UAT test execution and assist in the
defect investigation
. Analyzed and recorded defects, using Defect tracker and
participated in Defect review committee using PVCS static and
dynamic tracker tool
. Performed/Coordinated regression testing of all the defect fixes
and full regression testing
. Performed/Coordinated security, load, stress and performance
testing
. Act as communication channel / liaison between the Test Team and
Technology Team




Senior Specialist CANADIAN TIRE CORPORATION 1280 Yonge Street,
North York, Ontario
Nov '00 to May '01

I was working at Canadian Tire Co. in the Second Level Support team,
supporting production process and fixing problems that occurred due to
hardware and software failure.

. Provided second level support for all systems including Dealer,
Transportation, Finance, Auto Parts, Account, and Warehouse
systems
. Tracked problems that occurred during the production process,
with the use of SDSF, ABENDAID, JOBSPOOL and INFOMAN
. With the use of LOTUS NOTES and INFOMAN I was able to
efficiently communicate with Operations and Business Analysts to
make the best solutions regarding any problems discovered using
ISPF, FILEAID, JCL, CA-7, CA-11, SPUFI
. Made changes in PL-1 and SAS programs by adding new functions or
altogether changing DB2 or IMS criteria if it is necessary
. Promoted changes in ENDEVOR and completed programs'
documentation using MS Office tools
. Fixed overnight problems for numerous transactions following
technical instructions
. Supported DB2 backup system on daily basis using DB2 tools and
ISPF services

Programmer/Analyst ROYAL BANK of CANADA 315 Front St. W, Toronto,
Ontario
April '98 to Nov. '99
April '00 to June '00

I was working at Royal Bank of Canada in the Data Warehouse
Development Team, which created DB2 tables and loaded them with
banking information used by external clients. As a Programmer/Analyst
I was involved in the following activities:

. Developed, modified, tested and executed COBOL programs. Also
provided secondary on-call support
. Using Carleton Passport tool as a program generator for COBOL
modules, I created and tested new programs as well as modified
pre-existing programs
. Created new and changed old copybooks using standard IBM ISPF
services. In addition I used ENDEVOR application to store all
products in the versioning base
. Created, ran and supported JCL procedures on production level
. As a member of small team I was working on DB2 Data base
implementation. Using QMF I created queries for DB2 batch
utilities as well as tested and distributed them to production.
I used PLATINUM application to check DB2 table allocations,
views, fields and DCLGEN members
. Provided support for all DB2 jobs in production (secondary on-
call)
. Solved numerous production problems related to JCL, DB2, COBOL
and Carleton Passport
. Created own custom made special tools, using REXX, CLIST,
ISPF/PDF and JCL, to make developing process for Carleton
Passport programs more efficient and less time consuming. This
tools empowered all Data Warehouse standards and prevented
logical and syntax errors
. As a member of the team I was working to provide Unit, System
and Environmental tests based on Y2K changes in more than 50
programs including both Carleton Passport and COBOL. Solution
for Y2K problem was system "sliding window 50"
. Worked with INFOMAN software to schedule jobs for promotion in
production environment
. Using MS Excel, MS Access, MS Word and Word Perfect, I was able
to create missing documentation, improve existing documentation
and develop manuals consisting of instructions on how to use
various tools that are necessary for successful work in Data
Warehouse team
. A great demand for Warehouse information about Royal Bank Visa
Accounts brought me back to the nice and well known team to help
them out to finalize the implementation of Royal Bank Visa
Account Project, by using my previous experience and excellent
skills in COBOL, Carleton Passport, DB2, SQL, JCL, ISPF and etc
. In addition to fixing detected problems, I also worked on the
improvement of the effectiveness of existing programs, by
implementing new facilities



Consultant BELL MOBILITY 20 Carlson Court,
Etobicoke, Ontario

Dec '99 to Feb '00.

I was working at Bell Mobility LINK Production Support Team,
supporting LINK Billing System on a Mainframe with the use of MVS/ESA,
COBOL, DB-2, JCL, TSO/ISPF, SDSF, CICS, CHANGEMAN, Platinum, and all
other IBM Utilities.


I was investigating trouble logs and fixing environmental and
application problems


Fixing daily production problems


Provided detailed reports relating to production problems that
occurred during the night's batch processing


As a primary on-call support for CNBS and LINK (Bell Mobility
Billing System) I provided flawless application support


Trainee THE DOMINION OF CANADA GENERAL INSURANCE
COMPANY 165 University Av., Toronto, Ontario
April'96 to June'96
As a part of COOP study I was working in The Dominion of Canada
General Insurance Company in Computer Operations team.

. I was involved in creating Disaster Recovery Plan as an
experienced member in operations area. For that purposes I
created special tools using REXX, CLIST, ISPF/PDF and SDSF to
monitor back up processing
0. Using CA-7 I monitored schedule of Batch processing
1. Monitored Tape Management using CA-1


IT Work in Serbia STATISTICS OF SERBIA, Milana Rakica 5,
Belgrade, Serbia
May'76 to Sep.'95

. Performed several functions including Console/Operator,
Operation/Analyst, Shift/Leader, Technical/Coordinator,
Operations Team Lead and Programmer/Analyst.
. Working on several types of IBM mainframe installations using
OS/390, MVS/XA, MVS/ESA, zOS/1.4, zOS/1.7 Operating Systems.


Education/Technical Background


COLLEGE OF STATISTICS, Specific - Computer Programming,
Belgrade, Serbia


Courses

"INTERTRADE" IBM Certified School:
500 hours including DFHSM, MVS-JES2, IBM 3090-training for
console operator, ACF/VTAM, OS/VS VSAM, MVS Structure, ISPF/PDF,
Installation Management, Equipment and Data Safety, Data
Processing Technology, Structure Programming, JCL, TSO/CLIST,
DB2.
CANADIAN TIRE -
'Retail 101' General course about Real Estate, The Supply Chain
Marketing, Advertising and Managing a Store.
'Retail 203' Auto Parts
OAO Technology Solution -
IFP Tool Initiate Change Control
Best Practice
PVCS - Defect Tracker (Static and Dynamic)
ACTT - AT&T Common Trouble Tracker
IMS Database Application Programming
Micro Focus Revolve

References


Available upon request

Quick Profile Summary

Ivan Pavlovic
Name: Ivan Pavlovic
Link: http://www.salespider.com/p-7200463/ivan-pavlovic
Location: North York,Ontario,Canada

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Ivan Pavlovic
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