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Allan Christian Gallardo - Estoril, Portugal

Allan Christian  Gallardo
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About Allan christian Gallardo

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Allan Christian Gallardo is currently living in Estoril, Portugal, working as an Assistant Quality Manager in "ICT Marketing Services, Inc." and is interested in Call Centers, Financial Services, Telecommunications.
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Job Title

Assistant Quality Manager

Company

Location

Estoril, Portugal

Categories of Interest

Call Centers, Financial Services, Telecommunications

Resume

Devoted most of his professional career in developing strategies on how to promote continuous progress of quality of call handling for outbound call center settings. This includes training people to be proficient in using client supplied evaluation materials, training Quality Monitors for work efficiency and imposition of outsource-designed company policies. His vast experience in quality control has earned him specialization in supervising teams of Quality Monitors handling diversified local, U.S. and U.K.-based programs which include credit card acquisition, credit management services, sales verification, telecommunications, survey, market research and data entry. He has also successfully brought production and quality goals to meet and results of which made his team a dependable branch of the company in satisfying and even exceeding clients expectations. His four (5) years of stay in an ISO-certified company has made him a specialist in reliable documentation, which includes but is not limited to record - keeping of employee retraining and disciplinary action and auditing.

Quick Profile Summary

Allan Christian  Gallardo
Name: Allan Christian Gallardo
Link: http://www.salespider.com/p-6707401/allan-christian-gallardo
Location: Estoril,Portugal
Job Title: Assistant Quality Manager
Company: ICT Marketing Services, Inc.

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