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Marilyn Avila - Paranaque City, Philippines

Marilyn Avila
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About Marilyn Avila

Marilyn+Avila
Marilyn Avila is currently living in Paranaque City, Philippines, working as a System Analyst in "Carestream Health Phils" and is interested in Consulting, Internet / IT, Work from Home.
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Job Title

System Analyst

Company

Location

Paranaque City, Philippines

Categories of Interest

Consulting, Internet / IT, Work from Home

Resume

MARILYN D. AVILA
14 Yakal Ave., Molave Park Subd.
Bgy. Merville, Paranaque City
Mobile : 639178739323
mdavilaph@yahoo.com




WORK EXPERIENCE


IT SYSTEM ANALYST (April 16 - Present)
Carestream Health Philppines
2247 Chino Roces Ave., Makati City

Responsibilities:
. Perform secondary system analysis for Philippines and Thailand
. Provide regional support for daily IT operations for 3 countries -
Korea, Philippines and Thailand.


SYSTEM ANALYST/DESKTOP SUPPORT
Information Systems
Kodak Philippines, Ltd.
2247 Chino Roces Ave., Makati City

Years of service with Kodak - 28 (February 13, 1980 - March 31, 2008)

Responsibilities:

. Provide level 1 and 2 support for help request logged in ASEAN Help
Desk Problem and Change Management tool pertaining to operating
systems, software applications, system applications and network and
hardware failures
. Escalate unresolved and complicated support issues to regional or
local third party support
. Ensure timely resolution of all logged help request and adhere to
provided SLA
. Assist in the installation and configuration of standard operating
system, software application, patches for all workstations and servers
in coordination with third party IT support or regional IT team
. Assist in the deployment of new desktop, laptops and printers
. Ensure proper maintenance of servers, workstations and printers
. Ensure all servers and workstations meet global compliance standards
. Keep patch levels current for all servers and workstations
. Provide level 1 support for WAN infrastructure including disaster
recovery in coordination with regional and global telecommunication
team and vendors
. Contribute and participate in quality and productivity improvement
projects
. Find ways and means to improve the current process for both users and
IT operation
. Interface with users to prepare functional and business process
requirements
. Do analysis and document process requirements and translate into
system design
. Validate designs created by third party programmer against business
specifications
. Conduct project testing and training before implementation of new
system
. Monitor system and connectivity to ensure system availability
. Perform IT operation which includes batch processing, backups and
recovery
. Provide tape backup administration for all servers
- Perform regular tape backups (daily, weekly, monthly) for both
system and data using ArcServe software
- Check system logs to make sure backup jobs initiated for all
servers ended successfully with no error
- Maintain logbook of all tapes for retention and archiving
purposes (on-site and off-site location)
- Report error in tape backup machines to vendor and request for
repair and/or replacement within 24 hours
- Document backup and restore procedures
- Provide assistance to users restore requirements
. Support disaster recovery plans
- Prepare DRP documentation as per Kodak standard and discuss with
top management
- Discuss with vendor DRP activities to be done (servers, system
installation, data restoration) in offsite location
- Perform annual DRP test with users to ensure business continuity
. Ensure standard IT security procedures are followed strictly and SOX
compliance
. Security Administrator for Lotus Notes, AIX, local application
. Submit regional reporting requirements on time
. Perform end-user support for remote access using iPass/Nortel
Contivity
. Perform end-user training and support for Lotus Notes and local
applications
. Install SAP-GUI-6 to selected users (Credit, Finance & HR)
. Maintain inventory of all IT assets
. Participate in annual warehouse physical inventory count




PREVIOUS RESPONSIBILITIES

. Provide assistance to DFIS Print@kodak and Kodak.com website
. Monitor B2B pilot project for Kodak Philippines
. Consolidated sales reports of all GAR ICOM countries and report to GAR
Finance
. SecurID administrator





PROJECTS INVOLVEMENT:

. HG Shareholder Value Project - P1393
Successful implementation of cutover strategy for HG
Transition support to Carestream team during stabilization period
. Migration of ICOM to SAGE ACCPAC - P1517
Involvement in the preparation stage for system requirements, testing
and data verification with ICOM.
. Global Lotus Notes R5 Implementation, January 2002
. Migration of SYNCRA to eFuse
. WorkOut Projects
Customer Service and Support Training and Induction, 2004
Warehouse Inventory Accuracy, 2003
SOA Accuracy, 2003
. Kaizen Projects
KPL Customer Database, March 2005
GAR Daily Sales Reporting, December 2004
. KOS Projects - Maximization of Server Resources, December 2004




PREVIOUS ASSIGNMENTS (Kodak Philippines):

. Preparatory and Finish Operator - Kodak Laboratory, 1980-1983
. Quality Control Clerk, 1983-1985
. Data Control Clerk, 1985-1988
. Computer Operator, 1988-1991
. Computer Programmer, 1991-2002
. IS Support - System Application Services, 2002-2006




EDUCATION

. University of Santo Tomas
Bachelor of Science in Chemical Engineering, March 1979

. Holy Trinity Academy
High School Diploma, March 1974


. Eusebio Lopez Elementary School
Elementary Diploma, March 1970


. License Chemical Engineer
PRC Chemical Engineering Licensure, May 1980




PERSONAL BACKGROUND

. Born on January 20, 1957 (Batangas)
. Married with 3 kids
. Fluent in English, Filipino and Ilonggo
. Knowledgeable in MS Office, Internet, Lotus Notes, Active Directory,
Problem and Change Management
. Adaptable, determined, reliable and can handle multiple tasks
. Ability to work independently and in team environment
. Positive attitude, highly motivated and capable of utilizing
resources, information and tools to solve issues with minimal
supervision
. Ability to handle basic network/desktop problem determination




CHARACTER REFERENCE

. Available upon request.

Quick Profile Summary

Marilyn Avila
Name: Marilyn Avila
Link: http://www.salespider.com/p-6679971/marilyn-avila
Location: Paranaque City,Philippines
Job Title: System Analyst
Company: Carestream Health Phils

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