Lorraine Reid - Winnipeg, Manitoba

Layniesonlinesolutions

Winnipeg, Manitoba

Work from Home

Looking for Individuals who are business minded and as their goal , must want to be Financially Independent.

Feb 23, 2009

1-4

Lorraine Reid

281 Kilbride Avenue/Winnipeg/Manitoba/R2V 1A3

Home 668-3358/ Cell 999-0030 Email: laynie33@msn.com


Career Objective

As a results-oriented and dedicated sales and customer service professional
I am interested in pursuing a challenging position within your
organization. I am equipped with the managerial experience and the ability
to strategically position a company within the local marketplace by
assessing market opportunities, business development and operations.

Sunnary of Achievements

. Operations Management & Supervision of staff
. Management Training, Health & Safety Training
. Excellent Business development & Customer Relations Skills
. Quality and continuous learning improvement
. Smart Serve Certificate/ public speaking experience
. Product/Service/Development/Enhancements/Organization of displays
. Proactive troubleshooting & problem solving abilities
. Budget responsibility & cost efficiency skills
. Computer Skills: Ms Word, E-mail, Typing Skills

Professional Experience

Assurant Life of Canada Winnipeg, MB 2008-
2009
Preneed Counselor

Xentel DM Incorporated Winnipeg, MB 2008

Telemarketer

Debt Freedom Financial Services Windsor, On 2007-
2008
Financial Advisor

Windsor Casino Ltd. Windsor, On
1998-2007
Table Games Supervision
. Responsibilities included customer service skills and attention to
requests in detail
. The maintenance of composure and integrity at all times
. Constant maintenance of gaming security

Casino Rama Ltd. Orillia, On
1996-1998
Table Games Dealer
. Dealing games such as blackjack, roulette and poker-requirements
include great attention to detail, composure and maintenance of
integrity at all times
. Trained in customer service skills required by all Casino Rama
employees




Magic Cuts Kitchener, On
1986-1995
Hairstylist/Manager/Area Director
. Hairstylist duties
. Provided courteous customer service for requests of patrons, handled
customer inquiries
. Processed all purchases and ensured inventory was properly controlled
. Training of new staff- Recruiting and Dismissing duties
. Bookkeeping and Retail Sales
Notable: Promoted to Sales Area Director
. Responsible for 13 Salons in Southwestern Ontario








Education


Additional Certification & Training


LLQP License Oliver's Learning, Toronto, ON
2008


Numerous Table Gaming Licenses, Kitchener/Orillia/Windsor
1996-2007


Cameron Heights Colligate, Kitchener, ON
Completion of Grade Twelve Diploma


Marvel Hairstyling School, Winnipeg, MB
Hairstyling License




Casino Windsor Training Courses
. Suspicious Transaction Reporting
. Accident Investigation Training
. Communication & Conflict Management
. Health & Safety Training
. Collective Agreement Manager/ Supervisor
. Motivational & Leadership Training
. Key Interpersonal Skills
. Decision Making and Goal Setting
. Coaching
. Role of the Leader
. Behavioral Styles
. Wow Factory Training
. Smart Serve
. Respect in the Workplace


Volunteer Experiences


Volunteered Table Gaming Services for both The Hanke Byrne Corporation and
The Diabetes Association Fundraisers
2005-2007




References


Lorna Haye
Table Games Pit Manager
Casino Windsor Ltd.
(519) 974-8833


Shelly Hunt
Table Games Pit Manager
Casino Windsor Ltd.
(519) 736-0202


Paul Allen
Table Games Dual Pit Manager
Casino Windsor Ltd.
(519) 253-9420


Vicki Flynn
Owner
Serenity Plus Inc.
(519) 974-3701