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ANNE ELLIOTT - TORONTO, Ontario

ANNE ELLIOTT
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About Anne Elliott

ANNE+ELLIOTT
Anne Elliott is currently living in TORONTO, Ontario, and is interested in Call Centers, Financial Services.
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Location

TORONTO, Ontario

Categories of Interest

Call Centers, Financial Services

Company Size

selectme

Resume

Anne M. Elliott


144 Cranbrooke Avenue anne.elliott@rogers.com
Toronto, Ontario Home: 416-483-2330
M5M 1M5 Cellular: 416-830-4558
Canada

Executive Profile

Experienced and very successful customer service professional with strong
business skills in direct customer contact work, personal banking matters
with responsibility for customer banking inquiries and collection duties.


Work History/Experience


Financial Support Officer - Ontario Civil Service Credit Union
2008

Responsible for telephone and written contact with members regarding their
personal loans, lines of credit and overdrawn accounts.


Customer Relations Officer - Scotiabank National Collection Centre
2006 - 2008

Responsible for telephone contact with customers relating to Overdraft
accounts. Provided excellent Customer Service by advising of the Bank's
policy and alternative solutions for resolving the accounts. Went the
extra mile and contacted branch personnel to provide several sales
opportunities. Received excellent feedback from customers and management.


Customer Support Representative Scotiabank
2003 - 2005

Extensive years of experience by consistently contributed to a high
standard of customer service; indirectly, in timely and accurate credit and
investment product set-up, and directly, in both telephone and personal
customer interaction in problem solving and product explanation to the
customers' satisfaction.

Customer Relations Representative Scotiabank 2001 - 2003

Responsible for customer screening to ensure viable referrals to the branch
sales staff and frequently handling the customer inquiry personally with
either immediate answers and solutions or timely responses after
researching the solution myself. Responsible for arranging and conducting
all branch social events including bi-monthly Customer Appreciation days
and weekly staff breakfasts. Consistently attained monthly referral goals
contributing to the overall branch success.


Scotia Plan Loan Officer Scotiabank
2001


Worked both as an Assistant Lender and a Scotia Plan Loan Officer in my own
branches where I had responsibilities for servicing, promoting and
collecting all Consumer Credit products through direct, telephone and paper
correspondence.


Education and Training

St Joseph's College

Other Interests and Activities:

Branch Health and Safety Committees
United Way Branch Chairperson for five years
Charitable causes such as annual Christmas Toy Drive, Heart and Stroke
campaign and Canadian Cancer Society Daffodil sales.
Branch Social Convener
Avid spectator and enthusiast in all sporting events

Quick Profile Summary

ANNE ELLIOTT
Name: ANNE ELLIOTT
Link: http://www.salespider.com/p-6526113/anne-elliott
Location: TORONTO,Ontario,Canada

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ANNE ELLIOTT
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