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Barbara Merrick - California

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About Barbara Merrick

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Barbara Merrick is currently living in California, and is interested in Advertising & Media, Home Based Biz, Work from Home.
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Location

California

Categories of Interest

Advertising & Media, Home Based Biz, Work from Home

My Interests

Persons who are looking for additional income with no money required.

Join Date

Barbara Merrick has joined on Jan 24, 2009

Resume

SUMMARY OF QUALIFICATIONS
Bachelor of Science, Business Management,
Excellent communication and interpersonal
University of Redlands, June 1994 skills
including experience working with

Vendors and providing direct
technical
Over 25 years of computer and data entry
assistance and support services to a
experience including 23 years in a
diverse client base
supervisory role and 11 years in a
customer service-related capacity
Motivated self-starter who can learn complex

Telephone systems and computer
applications
Personable detail-oriented team player
quickly, including those integrated with
Who requires minimal supervision and
customer service-related functionalities
has a reputation for quality work
EMPLOYMENT HISTORY
Los Angeles Department of Water and Power, Los Angeles, CA March
1994-June2005
Computer Technician and Help Desk Specialist

. Responsible for troubleshooting, investigating, and resolving computer
problems for more than 3,000 DWP employees


. Performed on-site computer diagnostic assessments and applicable
repairs

. Provided direct customer support services via the DWP Computer Helpdesk
to end users, including operating system checks, real-time technical
assistance, and staff dispatch services when appropriate

. Served as a departmental vendor liaison tasked with
coordinating vendor-led staff trainings,
procuring routine and specialized computer hardware and
software, and administering vendor
training evaluations

Los Angeles Department of Water and Power, Los Angeles, CA April 1975-
June 2005
Data Entry Supervisor/Senior Data Entry Operator/Data Entry Operator

. Trained newly-hired data entry operators on job functions and
responsibilities, including adherence to
Specified departmental policies and procedures, and informed new-hires of
available promotional and educational opportunities

. Distributed work assignments and provided on-going supervision and
guidance to ensure that data entry functions were performed accurately
and delivered timely

. Maintained staff attendance records and initiated employee disciplinary
actions when necessary

. Wrote computer programs related to payroll and stationary stores jobs and
conducted training for various business units on the internal use of the
programs

. Keyed and verified data into a specialized computer system

.
.

.

Quick Profile Summary

Barbara Merrick
Name: Barbara Merrick
Link: http://www.salespider.com/p-6437173/barbara-merrick
Location: California,United States

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Barbara Merrick
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