Vicki Fischer
20 Mapleton Ave
Barrie, Ontario. L4N 7M2
(705) 220-3015
[email protected]
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS
. Over 15 years of experience in parts and distribution
. Strong background in satisfying customer needs
. Supervised in both manufacturing and service environments
EMPLOYMENT HISTORY
1997-2008 Senior Parts Editor for J.H. Ryder Machinery Limited. A multi-
location, multi-line lift-truck sales and service company
with approximately 11 branches in Ontario and Quebec.
. Responsible for creating and processing customer quotations
and orders.
. Managed consignment inventories at customer locations (12)
which included ordering parts, reviewing usage and
reconciling actual inventories. Also issued invoices to the
customers based on usage.
. Periodic re-assessment of specific inventory movement to
better meet changing requirements.
. Worked effectively with branch mechanics in satisfying
customer needs.
. Trained newly-hired Parts Editors in all aspects of
researching and expediting customer orders.
1994-1996 Branch Manager (re-hired) for Jones Automotive Supply an
automotive supplier for local paint and body shops at the
branch located in Newmarket, Ontario.
. Supervised up to 3 parts counter/drivers balancing "rush"
delivery needs with regularly scheduled deliveries.
. Profitably controlled inventory levels while meeting
customer needs.
. Provided product knowledge and expertise to the customers
when difficulties were encountered with application of the
various products.
1990-1993 Supervisor/Setup for Hastings Inc. A manufacturer of
automotive filters and rings formerly located in Barrie,
Ontario.
. Supervised 14 machine operators responsible for production
of oil filters and acted as back-up to the supervisor
responsible for air filter line.
. Also responsible for machine set-up and preventive
maintenance.
. Consistently met production requirements while meeting
quality standards.
1986-1990 Branch Manager for Jones Automotive Supply an automotive
supplier for local paint and body shops at the branch located
in Newmarket, Ontario. (see above)
1983-1986 Customer Service Representative for Beeton Truck and Auto
Wreckers located in Bradford, Ontario.
. Received incoming parts orders.
. Sourced parts and arranged deliveries.
EDUCATION
Secondary school diploma
MS Word, Excel and Windows
Internet / Email
Various product courses provided by suppliers/manufacturers