Anurag Chaudhary - India

Anurag Chaudhary
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About Anurag Chaudhary

Anurag Chaudhary is currently living in India, and is interested in Computer Hardware.
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Categories of Interest

Computer Hardware


Summary of Skills:

. Total 6+ years of experience as a System Administrator.
. CCA on Citrix XenApp 5.
. Working knowledge of VMware Virtual Infrastructure (VI3).
. Nearly 3 years of experience in enterprise Citrix support including
implementation and maintenance of Metaframe XPe, Presentation server 4.0
& 4.5.
. Provide Citrix Network and System support including installations,
upgrades and phone support.
. Citrix server monitoring - server availability, usage, load balancing
. Application deployment and publishing on Citrix farm.
. Decommissioning application from Citrix farm.
. Patching Citrix environment, Documentation and Reporting.
. 2 years of experience as a Cisco VPN administrator.
. 2 years of experience as a Juniper's SSL VPN administrator.
. Experience of planning, designing and implementation of VPN client
upgrade and new VPN. Client roll out projects along with managing and
troubleshooting present environment.
. Experience in setting up Radius Server and monitoring of the same.
. 1 year of experience as an Enterprise Symantec Antivirus Administrator.
. Extensive exp. on working with Symantec antivirus software.
. Working Knowledge of Window 2000/ 2003 Server in Enterprise role.
. Sound knowledge on maintenance and administration of servers and other
computing Infrastructure.
. Reasonable understanding of the network Technologies.
. Knowledge of working with Microsoft Active Directory Services.
. Working knowledge of MS SharePoint setup and administration, backup &
restore configurations, site & user management.
. Detail oriented (for documentation, providing support with written
communication to user base, completing projects without loose ends,
. Self-motivated with a desire and capacity to learn.
. Ability to multitask (daily responsibilities with providing support,
fulfilling personal growth projects, completing team projects, etc. all
in a time sensitive fashion).
. Hands-on background in large scale Windows environments with proven
skills on Macintosh & Linux based Operating system.
. Strong inter-personal and communication skills with a willingness to
interactively learn and share technical knowledge in a global team
. Strong independent problem solving skills.
. Well furnished in written & verbal on-going support in a manner and style
that fosters positive client relationships.
. Experience of Remedy Help Desk products.
. Expertise in planning and implementing the hardening levels for servers
based upon the application requirements.
. Experienced in IT Infrastructure, Asset, Network and Change Management.
. Experience in generating SLA reports to reflect the uptime of the
. Fast learner, can work well independently or as a team player and always
willing to Learn New Technologies.

Major Project handled:

. Working on to rollout XenApp (PS 4.5) with new remote services, Web
Interface network load balancing, Office communicator publishing, outlook
publishing with auto create user's profiles, Conference Manager 3.0 etc.
. Citrix Presentation Server 4.0. rollout with enhanced and new remote
. Virtualized Citrix STA servers using VMWARE to free up spare hardware for
other projects work
. Symantec client security roll out to 5000 + Windows machines and servers
. Desktop VPN (Cisco VPN 3000) rollout for new Sapient offices, clients and


. Attended corporate training of CPS 4.5 through Citrix certified learning
center NIIT Ltd. and completed CCA for Citrix XenApp.
. Attended in house training of the Citrix Metaframe XPe & Presentation
Server 4.0 implementation & management in Sapient London, UK.
. Attended in-house training of Juniper's SSL VPN in Sapient Boston, US.
. Attended in-house training of the Cisco VPN concentrators 3000 series in
Sapient Gurgaon, India.
. Attended in-house training of the Symantec Client Security 3.x in Sapient
Bangalore, India
. Online training on handling Difficult Conversation.
. Attended in house training on effective Time Management in Sapient
Gurgaon, India.
. Online training on effective business writing skills.
. Online course on Microsoft Windows Servers 2003 Managing a Server

Professional Experience:

March 2004 to Present

Company : Sapient Corporation, India
Designation : Senior Citrix, Cisco Desktop VPN, Juniper's SSL VPN and
Enterprise Symantec Antivirus Administrator


Currently, I am working as Senior Associate with IT Network Operation team,
which primarily implements and supports the Remote Access services for
Sapient and its clients. I am also leading a team of three members across
the geographies.

Roles and responsibilities -

. Leading and mentoring a team of three members
. Technical coordination with clients from US, EU & Asia region and 3rd
party vendors for secure connectivity solutions and ensuring smooth
. Project management for the Cisco VPN client roll-out globally to all
Sapient offices, its design and implementation projects.
. Project management for the Enterprise Symantec Client Security roll-out,
implemented Symantec Desktop Client Firewall first time ever in the
Sapient history successfully in all offices globally
. Provide project management and problem determination for fault reporting
. Provided implementation strategies for Citrix Presentation Server 4.0
. Identify and resolve both physical and logical issues with PS 4.0, VPN
Concentrators, Juniper SSL VPN and Enterprise Symantec Servers
. Customized VPN client creation according to the need of the Client &
. Monitor the VPN, SSL VPN & Citrix network and responsible for smooth
running of the same.
. Create and monitor dashboards for network trends and chronics
. Installation, testing, troubleshooting and validation of new components
or entire sites
. Installing and configuring Citrix Presentation Server 4.0 servers, Cisco
VPN Concentrator 3000 series, Juniper SSL VPN (IVE) and Enterprise
Symantec Client Security environment.
. Performing system administration tasks like Patch/Package Management,
User Access Management and Controls, File System Management.
. Implementing System Security and Auditing.
. Restored Systems/servers while Disasters (Disaster Recovery).
. Root Cause analysis of any Failure.
. Worked w/ information security implementation team for ISO 27001

May 2003 to Feb 2004

Company : BSES (Reliance group of company)
Designation : IT Support Engineer

. Involved in IT infrastructure, Asset, Management and Change Management
. Installed, managed and administered domain controllers and file servers
of the company.
. Installed and managed local and network printing.
. Installed and managed remote desktop connectivity
. Involved in system recovery
. Remote support to offsite network team.
. Worked with the enterprise application team on their infrastructure, it
involved maintaining EA server's and generating CSR's for various
applications, getting certificates renewed etc.

Jan 2002 to June 2002

Company : NIIT Ltd.
Designation : Support Engineer

. Worked for NIIT as a support engineer handling NT installations,
Applications installations and support, Operating level support,
troubleshooting operating systems and applications related problems.
. Installation and support for Laptops, Desktops, Workstations, and Low-end
. Part of the team for installation and commissioning of new NIIT sites.
. Network printing administration on NT.
. Understand internal customer requirement and provide required solution to
meet the business requirement.
. Attending and resolving calls from remote sites over the phone.

. MCA (DE) from SMU in 2005.
. B.Sc. from Delhi University in 2001.
. Three-year Diploma GNIIT in computer Engg. from NIIT Pvt. Ltd.
. Senior Secondary from CBSE in 1998
. Secondary from CBSE in 1996

Quick Profile Summary

Anurag Chaudhary
Name: Anurag Chaudhary
Location: India

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