Gina Davis - Ontario

Gina Davis
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About Gina Davis

Gina Davis is currently living in Ontario, and is interested in Financial Services, Insurance, Legal Services.
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Categories of Interest

Financial Services, Insurance, Legal Services

Company Size



Develop progressively a career as a law clerk in the legal field. Also, to contribute to this firms success through the use of my exceptional writing, research and people skills.

Advanced rapidly into different leadership roles based upon demonstrated results in client services, program development, training and coordination. Excellence in customer service, communications and problem-solving:

Written & Oral Communications
Marketing and Client Retention

Customer Service
Conflict Resolution
Legal & Computer Applications

Education and Training
Regulatory Law Administration Diploma 2005

Alternative Dispute Resolution Certificate 2005
School of Legal & Public Administration, Seneca College, Toronto, ON
Completed courses in Administrative Law, Alternative Dispute Resolution, Legal Research, Case Preparation for Tribunals, Workplace Tribunals, Employment Law, Project Management, Immigration & Refugee Law, Housing, Planning & the Environment

Bachelor of Arts Political Science 1996
University of Alberta, Edmonton AB

Professional Experience
Mediation Coordinator Global Resolutions Inc., Toronto, ON 2007-2008
Scheduled and coordinated mediations, contacted venues to set up meetings and confirm fees with lawyers and successfully rescheduled cancelled mediations.
Prepared mediation documents and ensured legal briefs and costs are confirmed for mediators prior to mediation date.
Resolved customer service complaints by utilizing conflict resolutions skills or directed serious complaints to Director for resolution.
Responded to mediators directives concerning files, collected data, prepared reports, research and special projects such as developing policy and procedure guidelines as required by senior management, marketing and advertising analysis.

Gina Davis, p.2/2 - Professional Experience, Continued

Field Organizer ACORN, Toronto, ON 2006
Conducted phone calls for upcoming meetings, workshops, and events. Updated and renewed members on the Excel database.
Canvassed to raise money to manage the daily expenses of running the office.
Mobilized and assisted moderate and low-income families, and guide members to resolve issues of concern to them. For example, landlords who do not comply with the law outlined in the Tenant Protection Act.

Co-op Placement Student Immigration & Refugee Board, Toronto, ON 2005
Researched the case law related to immigration and refugee claims.
Edited board members final decisions, provided administrative support.
Accurately updated country packages with current information on conditions.

Program Coordinator Forbes Youth Support, Edmonton, AB 2002-2003
Contributed to a clients success by training and coaching a youth with multiple mental health issues to develop independent living skills and achieving his goal of transitioning to an independent community based program.
Developed behavioural management programs in compliance with agency policies and procedures and child welfare guidelines.
Directed monthly case reviews with social worker/guardians, completed reports, scheduled staff and the reconciliation of client monthly expenses.
Trained several youth with multiple mental health issues to develop independent living skills.

Acting Resident Service Coordinator
McMan Youth Family Community Services, Edmonton, AB 2001-2002
Reorganized and streamlined an assisted living program which increased the overall quality and standards of the program and saved the agency money by scheduling relief staff.
Directed case conferences with public guardians and family members.
Motivated and coached clients with developmental delay to meet individual service plan objectives such as, Special Olympics, social activities, employment, meal preparation, time/stress management skills and community safety.
Developed, coordinated and implemented life skills training programs involving staff, provided program orientation, training opportunities for case workers, scheduled and maintained on-going liaison with human services personnel.

Case Manager Road to Responsibility, MA, USA 1998-1999
Trained developmentally delayed adults to meet individual objectives.
Assessed, evaluated educational skills to ensure suitable client job placements.

Team Leader Diversity Initiatives Office, Edmonton, AB 1997
Implemented a managerial training program with the Diversity Initiatives Office through organizing materials and working with managers to resolve disputes.

References Available Upon Request

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Gina Davis
Name: Gina Davis
Location: Ontario,Canada

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