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Lisa Clapperton and is interested in Med. DevicesPharma.
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Med. DevicesPharma

Resume

LISA S. CLAPPERTON
6407 Denny Ave #1
North Hollywood, ca 91606
818-660-8060

lcresearch@sbcglobal.net
OBJECTIVE
____________________________________________________________________________
__________
To incorporate my professional leadership skills and customer service
expertise in a service oriented position.


QUALIFICATIONS
____________________________________________________________________________
__________
. Over 15 year's progressive experience in management, sales, and
customer service.
. managed a 6-person team in a call center environment providing
customer support.
. Created and implemented policy and procedure.
. Knowledge of accounts payables and receivables.
. provided service productivity and accountability reports.
. Maintained staff records.
. Assisted patients with daily routine, medical regiments and
physician instruction.
. Basic computer knowledge.


PROFESSIONAL
QUALITIES
____________________________________________________________________________
_________
. Ability to quickly assist staff and customers with information,
answers to questions, and

provide direction.
. Problem solver with productive results.
. Self-starter, goal oriented, and resourceful.
. Dependable, quick learner, willing to accept new challenges.
. Ability to stay focused and maintain positive outlook.
. Persistent, efficient and excellent time management.
. Ability to work well with others and independently.
. Communicate effectively: verbal and written.
. Hardworking, consistent, detail oriented.





EXPERIENCE
____________________________________________________________________________
__________
Southern California Institute for
Respiratory Diseases Inc. 2007- Present
Cedars Sinai Medical Towers, Los Angeles,
Ca.
Recruiting Coord/ Clinical Research
Coord.
- Recruiting and conducting Research related data.

Continuity Care Home Nurses
2006- 2007
North Hollywood, Ca.
Staffing Coord./ Marketing
-All Intake and Staffing for skilled
nursing cases

American Companion and Homemaker Services
Inc. 1997- 2006
Los Angeles, CA.
Intake Coord. Customer Service/LVN
- Customer Service and Assessments /
Intake/ Insurance

Vision Sales, North Hollywood,
Ca. 1985 - 1997
Office Manager
- managed and supervised the
productivity at call center.

Education

Glendale Career College
1995-1997
Glendale, Ca.
Licenced Vocational Nurse
Graduated 1997


Pierce College
2005-2006
Winnetka, Ca.
Addiction Studies Program 9units


Crossing the Digital Divide
2005
Los Angeles, Ca
Basic Computer Skills
Certificate

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Lisa Clapperton
Name: Lisa Clapperton
Link: http://www.salespider.com/p-6269131/lisa-clapperton
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