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Michael McGregor - Pierrefonds, Quebec

Michael McGregor
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About Michael Mcgregor

Michael+McGregor
Michael Mcgregor is currently living in Pierrefonds, Quebec, working as an IT Asset Manager in "Independent " and is interested in Communications, Computer Hardware, Consulting, Internet / IT, Telecommunications.
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Job Title

IT Asset Manager

Company

Location

Pierrefonds, Quebec

Categories of Interest

Communications, Computer Hardware, Consulting, Internet / IT, Telecommunications

My Interests

I am interested in the IT Asset Management roles, IT purchasing, IT Sales, Project Management, Based on my having completed many varied roles successfully over the span of my Career I can perform any number of roles associated with IT hardware or IT staff Management at this time.

Join Date

Michael McGregor has joined on Nov 20, 2008

Company Size

5-20

Resume

Michael McGregor
4990 St Barnabas St., Pierrefonds, Qubec, H8Z 3C1
Phone: 514-685-0121
Cell 514-262-9629

Emails: mikmcgregor@yahoo.ca michael.mcgregor@sympatico.ca

PROFILE:

This IS/IT Technical Analyst & Staff Manager has many years of experience
in various industries, with proven abilities in logical problem
resolution, and IS/IT project teams coaching and motivation.

PROFESSIONAL EXPERIENCE

IS/IT Services:
Currently IT Asset Manager in Canada for a Worldwide IT solution
corporation
Managing and handling all corporate requirements' for Employee IT needs
Across Canada for a staff of 400 employees'. This involves Planning and
forecasting ordering and managing of all assigned IT Asset as well as
upgrade and replacement of all assets as required. In the approval chain
for all Hardware and software requirements' for the Corporation in Canada
as well as Invoice approver for Providers.

. Led a project team in modernization of 2000 hardware/software nodes
Delivered on time with no interruption in telecommunication billing
Production.
. Led a team of 40 employees to inventory corporate hardware over 400
Sites in two months recording around 80,000 units with high quality
Control results.
. Piloted and tested methodologies and practices on 1,500 nodes in One
site which set the standards applied to the IS/IT Infrastructure
modernization.
. Researched & Developed a Cellular E-Mail solution, used by CEO as an
In transit E-Mail. Solution saved company $100,000 in one department and
was marketed in Teleboutiques.
. Diagnosed and resolved 10% of overall failures (1025 restarts), with a
success rate of 98% over a 1-year period in a group of 16 peers.
. Performed application repatriation from varied service bureau's to in-
house aerospace manufacturer reducing overall IS/IT Costs.
. Identified faults over 2 tape library systems which prevented major Data
loss of telecommunications records.


Management and Staff Development

. Coached and mentored 22 helpdesk managers resulting in 14 being promoted
above tier.
. Developed and chaired monthly service/repair group assessments
Establishing standard of 85% resolve/repair within 6 hours.
. Managed and coached 30 data ordering representatives, reviewing Ordering
methodology and reducing average order turnaround from 6 to 2 weeks by
eliminating redundancy of work and manual activity.
. Led diverse groups in a major modernization of 40,000 hardware Nodes
over a 2-year period meeting all cost, time and quality Expectations of
the client successfully.
. Planned and trained staff on PC functionality and corporate Customer
record suite of applications preparing them to subsequent Infrastructure
modernization initiative.
. Reduced client wait time from 8 to 2 minutes enabling managers to
Increase daily calls from 40 to 60 per day over a 7 day/week 24 hour
Coverage.
. Represented internal data ordering group to establish current Transfer
pricing based on true cost to perform installations.


CAREER SUMMARY
Amdocs Canada Inc 2005 to Present
Logistics Administration IT Asset Manager

TELUS 2001-2004
Internet solution support Tech

Travel Net Technologies 2000 - 2001
Project Manager (High-speed Internet for Hotel Industries)

BELL SYGMA / CGI 1997 - 2000
Senior Consultant, CGI (1999-2000)
Consultant, Bell Sygma (1997-1999)

BELL CANADA 1985 - 1997
Communication Systems Project Leader (1996-1997)
Staff Manager 30 Data Order Reps (1994-1996)
Technical Support Internal IS/IT (1993-1994)
Executive Support Analyst (1991-1993)
Staff Manager IS/IT 22 Helpdesk Reps (1987-1991)
VM System Administrator 8 sub coordinators (1986-1987)
Job Restart/Recover Analyst (1985-1986)

MONTREAL TRUST 1984 - 1985
Production Failure Recovery Analyst

SPAR AEROSPACE 1982 - 1984
Analyst Systems Repatriation

PROFESSIONAL STUDIES PHARMACEUTICAL RESEARCH: 1980 - 1982
Senior Analyst

EDUCATION
Dawson College, DEC in Information Technology, 1976

PROFESSIONAL DEVELOPMENT IN WORK ENVIRONMENT
Project Leadership Management & Communications, 2000
Managing Information Technology Project, 1999
Many and Varied Technical/Management courses completed over career

COMPUTER SKILLS
Hardware's: IBM Mainframes, Honeywell, Desktops, Networks
including routers, bridges, concentrators, switches, cards, modems,
Wireless modems, client server, terminals
Software's: COBOL, REXX, CLIST, FORTRAN, SAS, and other Mainframe
languages: TSO/ISPF, VMXEDIT, VSAM, ISAM, QSAM, Assembler, ACF2, RACF. PC
operating systems, Office Software's.
Operating Environments: DOS/Windows, MVS, and VM.
Networks: SNA token ring, Ethernet, LAN Management T1s, TCP/IP,
Concentrators, Bridges, FEP and switches.

LANGUAGES
English (fluent), French (oral, read)

REFERENCES
Available on demand

Quick Profile Summary

Michael McGregor
Name: Michael McGregor
Link: http://www.salespider.com/p-6127251/michael-mcgregor
Location: Pierrefonds,Quebec,Canada
Job Title: IT Asset Manager
Company: independent

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