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Lisa Bartins - Pittsburgh, Pennsylvania

Lisa Bartins
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About Lisa Bartins

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Lisa Bartins is currently living in Pittsburgh, Pennsylvania, working as an Account Executive in "Penn Telecom, Inc" and is interested in Internet / IT, Software & Services, Telecommunications.
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Job Title

Account Executive

Company

Location

Pittsburgh, Pennsylvania

Categories of Interest

Internet / IT, Software & Services, Telecommunications

My Interests

A dynamic strategist pursuing a position with a progressive organization that will best utilize over a twenty year record of award-winning sales and supervisory background, while benefiting from an extremely strong work ethic, attention to detail, professional communication skills, high energy level, and passion for the customer and the close.

Join Date

Lisa Bartins has joined on Sep 28, 2008

Resume

CAREER OBJECTIVE

Results-driven strategist, with a proven and award-winning career record, professional references pursuing a position that will benefit from an extensive background and skill set, as well as an extremely strong work ethic, attention to detail, high energy level, and proven people skills.


EXECUTIVE SUMMARY


M.S. in Human Resource Management. Emphasis: Human Resource Development. GPA: 3.83. Over nine years of personnel staffing, employee relations, pre-employment testing, evaluations, and training. Awarded Corporate Sales Customer Support Award.

Over eighteen years of consistently exceeding sales quota and customer retention projections by initiating and nurturing prospect and client relationships through phone contacts, cold call prospecting, written communication, networking, lead generation, and referral mining. Clientele included VPs, CFOs Board of Directors, and CEOs.

Received Highest Customer Satisfaction survey results for five consecutive years.

Nurtured and maintained positive and comfortable relationships with prospects, customers, and internal resources. Understood the dynamics of prospective and customer organizations to appropriately align with key decision makers and decision influencers.



PROFESSIONAL HISTORY


06-2005 to Present Cupboard Antiques
Family Business Partner

Commercially sold Eighteenth and Nineteenth Century porcelain, meissen, stoneware, artwork, and furniture.

Responsible for buying, selling, pricing, shipping, and expediting of inventory.
Profitably marketed merchandise through trade show exhibits, networking, and internet.
Distinguished quality of existing and potential antiquated items through internet research, networking, and written inquiries to qualified appraisers.
Reason for leaving: Selling retail collection through auction house.


04-2009 to 08-2009 Lender Processing [LPS/LSI] [ Temporary through Dicenzo Personnel] Client Representative
Handled customer service inquiries and problems from brokers via the telephone and/or e-mail . Recorded and resolved consistent problem areas. Uses computerized system for tracking, information gathering, and troubleshooting.
LISA A. BARTINS 412-364-2333

11-1999 to 06-2005 Penn Telecom, Inc
Account Executive

Zealously met required sales activity levels by contacting customers and prospects by telephone, cold call premise visits, networking, proposal submissions, and customer upgrades. Effaciously handled sales development functions, which included territory management with name branding, new product rollouts, key account prospecting, business development, contract negotiations, and order fulfillment. Consistently formulated and appropriately presented network and telephony solutions to enduser, which resulted in the Highest Customer Satisfaction survey results, for five consecutive years.

Diligently adapted to constantly changing products and technology in a perpetually fluctuating industry, which ensured that customers and prospects were aware of the best value-added solutions.
Consultative customer approach resulted in a majority of listed prospects closing.
Provided accurate and detailed sales forecast of identified and proposed opportunities ensuring sales quota attainment.
Teamed with project management, engineering, customer service, and related support staff members to ensure end-to-end customer sales and satisfaction; driving new revenue growth.
Persistent sales success was primarily due to the development of interactive relationships with both business acquaintances and customers. A quality network within the business community resulted from a relational sales approach and proven people skills.

05-1994 to 06-1995 Commonwealth Long Distance
Corporate Recruiter & Trainer

Successfully selected, recruited, trained, and evaluated call center and the outside sales representatives
Reliably recorded data for each employee, including information such as: pre-employment applications, weekly earnings, absences, sales results,and supervisory reports on daily performance.
Initiated partnering with management to develop internal communication and promote organizational and employee developmental programs through extensive needs analysis.
Organized and developed training procedure manuals, guides and course materials.
Cohesively teamed with sales management to create training programs, including developing first drafts, copy edits, and pilot and tryout lessons.
Coordinated ongoing evaluation of the effectiveness, efficiency, and appeal of the instructional system.
Unfailingly adhered to self-designed classroom agenda with timelines and content flow which resulted in the Pittsburgh branch consistenly receiving Corporate Sales Awards.
Maintained product and service knowledge by indepth research, written and verbal communication, attending team meetings, and side by side observations.
Received Corporate Sales Support Award: 1994.
Branch closed due to company buy-out.
08-1991 to 03-1993 Jacob Ash Company, Inc.
Human Resource Manager
Supported upper management in the by successfully handling the Human Resources of the company departments.
Selection, testing, placement, orientation, training, and evaluation of staff.
Developed and implemented job flowcharts, departmental personnel evaluation formats, production reports, and Employee Handbook.
Reason for leaving: Paid internship completed.
LISA A. BARTINS 412-364-2333

06/1989 to 08/1991 Paragon Water Systems, Inc.
Inside Sales Manager

Recruited and trained Inside Sales representatives to achieve sales quota on a consistent basis. Pittsburgh Sales Distributorship received top regional sales awards, 1990. Maintained all employee and sales paperwork according to legal and corporate mandates. Reason for leaving: To begin paid internship at Jacob Ash Company.

11-1984 to 06-1989 MCI Communications, Inc.
Commercial Account Executive

Independently responsible for developing name recognition, product rollout, and corporate sales profits within Erie,Crawford, Clearfield, Venango, and Warren counties. Profitably marketed and sold long distance service, broadband, and private data lines to business prospects. Increased sales and average order size by means of cross-selling, upgrading, referral selling, and intense networking.

As the Commercial Account Executive, independently developed name recognition, product rollout, and corporate sales profits within Erie, Warren, Clearfield, Venango, and Crawford counties, from Erie home-based office.
Analyzed business customer needs; created and distributed collateral sales material to business prospects; and developed product and service solutions while successfully completing the sales cycle.
Achieved 27% market share of Erie, with 0% sups to cancel.

11-1981 to 11-1984 Jacob Ash Company, Inc
Inside Sales Manager

Effective recruiting, training, supervision, and evaluation of the Inside Sales employees was responsible for the subsequent and profitable success of the Inside Sales Department.

Processed orders and provided customer service by assisting in product selection, negotiating price, performing quote entry, resolving customer questions.
Developed sales campaigns to strategically promote the business, while monitoring and mentoring the team members, with the results of their ability to grow their account base and achieve their forecasted sales goals.
Dependably exceeded departments and individual sales goals.

10-1978 to 11-1981 Career Personnel, Inc
Employment Recruiter

Stimulated business growth and maintain outstanding customer service through knowledge of workplace issues and fair employment practices.

Initiated and completed employment cycle from selection to placement of candidate.
Negotiated with business clients to agree to sign a contractual agreement which equated to increasing profit margin for the organization while appropriately placing the candidate.

01-1979 to 11-1981 Dial America Marketing, Inc.
[Part-time evenings] Telemarketing Representative


EDUCATION

La Roche College M.S. Human Resource Management
University of Iowa B. A. English Writing and Literature

LISA A. BARTINS 412-364-2333

SAMPLE REFERENCES


Ted Zobb, Senior Sales Manager, Penn Telecom
[www.linkedin.com/in/lisabartins]

Lisa was a member of my Sales Team at Penn Telecom from 2000 through 2005. Lisa consistently exceeded her sales objectives, but even more importantly, she was a champion of customer service. Lisa exemplified the culture of \"Superior Customer Service\". Often customers would tell me that if we took Lisa off of their account, they would be extremely disappointed. I would recommend Lisa to any organization that is looking for a true professional who will deliver on objectives while building solid client and prospect relationships. July 20, 2009

Jeff Yurchak, Sales Colleague, Penn Telecom
[www.linkedin.com/lisabartins]
Lisa was a go getter. Strong closing and presentation skills. A very focused and fact driven person with a high energy level with a pleasant personality. July 19, 2009
Carol Barbour, Sales Manager, Commonwealth L.D. [www.linkedin.com/in/lisabartins]
Lisa Bartins is a hard working detail- oriented training manager, she has successfully managed the training department for this start-up call center with professionalism and integrity. With Lisa\'s knowledge and work ethic, she would be an asset to your organization. January 11, 2010
Frank Nacarrelli, Branch Manager, MCI Communications [www.linkedin.com/in/lisabartins]

I had the pleasure of working with Lisa when I was a Branch manager for MCI Telecommunications. She was trustworthy and a self-starter with a strong work ethic. Because of these attributes, I knew she could be trusted to work from our remote office in Northwest Pennsylvania. Thanks to Lisa\'s ability to build strong relationships with her prospects, we saw a significant increase in our market share there. I enjoyed the time we worked together and would not hesitate to recommend her for whatever assignment she chooses to pursue. September 1, 2009

Ron Zvirman, Sales Manager, MCI Communications [www.linkedin.com/in/lisabartins]

Lisa worked for me as a sales executive and was an excellent rep that consistently met her sales goals and provided first rate customer service. March 26, 2009


Barbara Uebing, Operations Manager, Jacob Ash Company

Lisa worked at Jacob Ash Company twice. This was due to her strong work ethic, proven people skills, teamwork, extreme professionalism, and attention to detail. During her tenure as an Inside Sales Manager, Lisa started the Inside Sales Department by selecting, hiring, training and mentoring a group of successful inside sales employees. As the Inside Sales Manager, her department hit quota on a regular basis, while retaining our existing customer base and reputation as a quality company. Her management and people skills substantially increased Jacob Ashs profit margin.


As the Human Resource Manager, Lisa organized the workforce through accurate staffing, work flow charts, employee satisfaction surveys, and reorganization of workforce responsibilities, as necessary. She worked with management and the legal department to create our first Employment Handbook. Management was very pleased with the results of her work.

Quick Profile Summary

Lisa Bartins
Name: Lisa Bartins
Link: http://www.salespider.com/p-5881763/lisa-bartins
Location: Pittsburgh,Pennsylvania,United States
Job Title: Account Executive
Company: Penn Telecom, Inc

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