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Dwayne Brown - California

Dwayne Brown
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About Dwayne Brown

Dwayne+Brown
Dwayne Brown is currently living in California, and is interested in Call Centers.
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Location

California

Categories of Interest

Call Centers

Resume

Dwayne e. brown



|objective |
| |To obtain a position in a challenging and fulfilling|
| |environment that would utilize a broad range of my |
| |skills and offer the potential for advancement in |
| |this company. |
|Experience |
| |TENET HEALTHCARE, ANAHEIM,CA SEPT 11, 2000-PRESENT. |
| |CUSTOMER SERVICE/COLLECTIONS |
| |DAILY OPERATIONS OF HANDLING CALLS ON A DIALER TO |
| |COLLECT OUTSTANDING DEBTS |
| |VERIFY HOSPITALIZATION INSURANCE COVERAGE AND |
| |MEDICAL BENEFITS |
| |MET COLLECTION GOALS EVERY MONTH AND QUATA OF |
| |INCOMING CALLS |
| |INTERACT WITH VARIOUS TYPES OF WORK PROCEDURES |
| |FULLY TRAINED ON THE "FAIR DEBT COLLECTIONS PRACTICE|
| |ACT "FDCPA & HIPAA |
| |MEDICAL BILLING FOR INSURANCES, (HMO,PPO,POS), |
| |WORKERS COMPENSATION, MEDICARE,MEDI- CAL |
| |WAL-MART, MORENO VALLEY ,CA NOV. 1994-SEPT.1999 |
| |MANAGEMENT OF PHOTO AND ELECTRONICS DEPARTMENTS, |
| |WITH A STAFF OF 10 TO 15 ASSOCIATES. HELD |
| |WEEKLY STRATEGY MEETINGS IN DISTRICT, AND ATTENDED |
| |REGIONAL MEETINGS. |
| |RESPONSIBLE FOR SCHEDULING, HIRING, FIRING,TRAINING |
| |AND BUDGETING FOR DEPARTMENT. |
| |CIRCUIT CITY SUPERSTORES, COMPTON, CA |
| |AUG.1984-MAY.1993 |
| |IN MAJOR APPLIANCES LEAD SALES COUNSELOR, WITH |
| |STRONG CUSTOMER SERVICE SKILLS. |
| |SET-UP DELIVERIES VIA POS @ DPS COMPUTER. |
| |STRONG RAPPORT WITH MAJOR VENDORS, ENSURING COMPLETE|
| |KNOWLEDGE OF PRODUCTS AND |
| |CUSTOMER SATISFACTION. |
|Education |
| |Upon request |
|QULIFICATIONS |
| |-Well organized, resourceful, and work well |
| |independently completing projects accurately and on |
| |time. |
| |-Proven record of dependability with ability to |
| |establish priorities and adapt quickly to changing |
| |needs. |
| |-Computer literate with ability to learn new |
| |programs with ease; typing 45-50 wpm; 10 key by |
| |touch. |
| |-Trustworthy and dependable- with access to |
| |confidential information (HIPAA). |
| |-Quick and eager to learn; conscientious and |
| |detailed-oriented. |
| |-Outgoing and personable-able to satisfy customers |
| |while being irate |

Quick Profile Summary

Dwayne Brown
Name: Dwayne Brown
Link: http://www.salespider.com/p-5823003/dwayne-brown
Location: California,United States

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Dwayne Brown
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