jackie Sisk - melissa, Texas

jackie Sisk
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About Jackie Sisk

Jackie Sisk is currently living in melissa, Texas, and is interested in Call Centers.
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melissa, Texas

Categories of Interest

Call Centers

My Interests

call center work, training, technical writing

Join Date

jackie Sisk has joined on Sep 18, 2008


Jackie R. Sisk II
2000 Ted St (214) 893-2158
Melissa, TX 75454

1 Professional Objective

A challenging position that will capitalize upon acquired expertise,
creative talents and commitment to excellence. Desire a position with
career incentives and growth potential.

2 Summary of Qualifications

Innovative technical professional with a comprehensive background in
software and hardware technical support. Clerical / Administrative
background with strong knowledge of Microsoft systems.

|Technical support |Filing systems |Customer Service |
|Database management |Project Management |Supervisory experience |
| | |in call center |
|Data/System entry |Training and | |
| |Supervision experience |Assembly of electronics |

. Trained / Supported various computer software / hardware systems. Self-
motivated and proactive team player/builder with a superior work ethic
and an intuitive ability to think out of the box.

. Expertise in software architecture, systems configuration, and technical

. Highly skilled in the use and application of all wordprocessing and other
office applications. Experienced in testing, troubleshooting and
resolving application issues.

. Continual learner, able to easily grasp and implement new ideas,
concepts, methods and technologies. Skilled in researching emerging
technologies in support of business productivity and infrastructure.

. Excellent leadership, team building, interpersonal, analytical,
organizational, technical, problem solving, and oral/written
communication skills.

. Effectively manage multiple and concurrent responsibilities. Thrive in
both individual and collaborative work environments.

3 Computer / Technical Skills

MS Office, Openoffice, Wordperfect, adobe., widows xp, 98, 2000, vista,
soldering, parts picking

4 Education and Specialized Training

Community College of the Air Force
Grayson County College

5 Professional Experience

USAF - Tinker AFB, ok
AWACS Technician, Parts assembler -
. Supported all aspects of AWACS radar systems
. Supported manuals for signal flow and board assy.

Telvista- Dallas, TX 11/01 - 02/05
Technical Support Representative - Quickbooks
. Supported all aspects of Quickbooks
. Helped customers set up new quickbooks accounts
Trainer - Quickbooks
. Trained Classes of 15 to 30 adults on Use and technical support of
. Supervised said individuals during OJT
Trainer - SBC Quality assurance
. Created training manual for training New Hires in Quality assurance
techniques and procedures for SBC Internet and email support.
. Trained classes of 20 + Adults on Quality Assurance skills.

Compusa Corporate- Dallas, TX 02/05 - 10/06
Multivendor support Writer
. Technical writing for support database using Microsoft Sharepoint and
vendor contact for support of Compusa's technical support team for
Televisions, Computers, and other consumer electronics.

West Asset Management - Sherman, TX 8/06 - 4/07
. Call Center outbound collection agent

Terex - Denison, TX 4/07 - 1/08
Document Control Coordinator
. Coordinated the control of drawings and documentation for manufacturing
of several Mining products.
. Spearheaded the intigration of digital technologies and transfering hard
copy drawings and microfilm drawings to digital formats.
. Database control of New CAD, and Adobe drawings for new product lines.

jackie's septic tanks - Princeton, TX 01/08
General labor

Family business, just helping out until I find something more

Quick Profile Summary

jackie Sisk
Name: Jackie Sisk
Location: melissa,Texas,United States

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