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David Nettles - Loxahatchee, Florida

David Nettles
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About David Nettles

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David Nettles is currently living in Loxahatchee, Florida, and is interested in Call Centers, Electronics, Engineering, Internet / IT, Services, Telecommunications.
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Company Website

www.radiocontrolledhelicopters.co

Location

Loxahatchee, Florida

Categories of Interest

Call Centers, Electronics, Engineering, Internet / IT, Services, Telecommunications

My Interests

Anything technical! In my 20s I owned a TV sales and service business. I repaired TVs, VCRs, and Installed Satellite and master antenna systems. Since Siemens I have kept busy doing part time onsite support and building websites. I enjoy fishing both fresh and salt water. I also play chess.

Join Date

David Nettles has joined on Sep 15, 2008

Resume

David A. Nettles

18977 48th Ave. N.
Loxahatchee, Florida 33470
Home 561-798-3696 Cell 561-632-7206


Objective

Provide superior customer service support Telecommunications

Experience

InfoTel Integrated Services Florida 2011 to Date

. Onsite Support

Siemens, Boca Raton, Florida 1998-2007


System Support Engineer/Product Development/System Test

. Worked in a multi-national team for trouble resolution. Coordinated
customer support issues with engineers, both here and abroad.
Provided solutions to customers for problem resolution.
. HiCom 150/9200 HiPath3000 System Support. Logged trouble tickets and
replicated problems. Documented issues for engineering and tested the
fix results. Provided customers with final solutions. System test and
product development support.
. Conformance testing for IEC/LEC and ANI protocols for the product
lines.

Siemens, Boca Raton, Florida 1986-1998


Technical Support

. Technical support call center Boca Saturn and SD192/232/80 PABX's
. Field Trial Supervisor and Support Lab Management for call center.

Special Skills

Throughout my years with Siemens, I have learned to juggle multiple
priorities. I used my organizations skills and customer service training
to provide timely support to the clients.

Education and Training

2007 MKXPRCOV3 Market Intro Boca Raton, FL
2007 PMD ISO Refresher Boca Raton, FL
2007 HIP8010 Overview Boca Raton, FL
2007 Facility HiPath 8000 Overview Boca Raton, FL
2006 Project Process Improvement Boca Raton, FL
2006 HiPath 2000 General Overview Boca Raton, FL

Education and training prior to 2005 available upon request

Interests

Travel, Websites, Fishing

References

Available upon request

Quick Profile Summary

David Nettles
Name: David Nettles
Link: http://www.salespider.com/p-5725211/david-nettles
Location: Loxahatchee,Florida,United States

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