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Retail, Specialty Retail


Scott A. Lardner
2488 Hilton Head Place #1112, San Diego, CA 92019
H (619) 749-7132, C (619) 379-2172,


District / Area / Training / Store Manager - Troubleshooter - Operations Manager - Buyer
- Human Resources Staffing and Training - People Management - Turnarounds - Business Analysis

Talented manager with the ability to take control of a challenging business situation, perform accurate analysis, train new employees, groom management staff, and effectively revitalize the organization into a top-notch performer.

*Skilled in delivering results aligned with company objectives and strategies
*Experienced in instilling responsibility to drive toward full P&L accountability
*Broad knowledge of the retail marketplace
*Expert in driving sales and controlling costs
*Able to drive customer service excellence through store managers - ensuring a consistent approach
*Strong at analysis of business information in order to improve inventory turns and profitability
*Capable of grooming staff and managers to become top performers
*Proficient with raising awareness of Store Managers in order to meet targets and benchmarks


Nike Retail Services, Inc., San Diego, CA (NYSE: NKE) 2007-2008
Headquartered in Beaverton, Oregon, part of an international hierarchy of member companies, Retail Services was responsible for converting select factory outlets into clearance locations. Company specializes in sports footwear, apparel & sporting equipment. 40 employees, $5-million revenues at this location.
Reported to senior management. Supported management in the achievement of financial and operational objectives, including expense control, loss prevention, audits / checklists, and weekly reporting. Monitored compliance with company policies and procedures.
Primary Challenge: During a period of dramatic change, assisted in the conversion and re-focus of select locations of the division from being factory outlet stores into clearance locations. Inventory lines were expanded to cover apparel, sporting equipment, as well as footwear. Process involved complete retraining of employee and management staffs.
Leadership Actions and Significant Results:
*Coached and developed staff at the Willows Road facility; Result: Exceeded the store sales goals and performance metrics through the implementation of revenue-building strategies.
*Instilled excellent customer service concepts by connecting with customers and anticipating consumer needs; Result: Consistently rated #1 and #2 out of 200 stores nationwide.
*Established contacts with bulk buyers; Result: Enabled the store to liquidate product at a faster rate with increased sales volume.
*Coached and trained three (3) direct hires; Result: All three moved into store management with Nike.

Big 5 Sporting Goods, El Segundo, CA (Nasdaq: BGFV) 1997-2007
One of America=s top retailers of name brand sporting goods. 370 locations throughout 11 western states.
Store Manager
Reported to the District Supervisor. Responsible for management of all in-store activities to achieve sales and profitability goals. Ensured long-term business growth in line with company objectives. Maintained operating budget. Recruited, hired, and trained staff. Groomed management staff.
Primary Challenge: Tapped to be a troubleshooter and problem solver working with the Project Development Department managing teams for new store openings and remodels of existing store locations. Hired, managed and trained entire new crews every three (3) weeks. Project Manager for the opening of 10 new stores and 25 remodels.

Scott A. Lardner (619) 379-2172 Page 2

Leadership Actions and Significant Results at Big 5 Sporting Goods:
*Developed a personal goal of grooming personnel into becoming management potential in a rapidly growing retail environment; Result: 7 of 11 store managers in San Diego were prior assistant managers.
*As a Manager for Chula Vista, originated an inventory stocking program designed to keep best selling products in stock at all times; Result: Revenues increased 25% and store became a top producer.
*Store Manager for Mira Mesa with a goal of increasing revenues; Result: Sales increased 20% first year; 18% the second year, 15% the 3rd year and became a leading revenue producer company-wide.
*Directed facility from empty shell to completion with Grand Opening; Result: La Quinta facility opened in 2 weeks rather than normal 3, with record-breaking revenues during a busy holiday season.
*Project Manager for the complete opening of a new facility;
Result #1: Took five (5) 48-foot semi-trucks of fixtures and set up the entire store in two days.
Result #2: Received 4 merchandise trucks and organized, priced, and stocked store in 10 days.
*Managed the remodel of 10,000 sq.ft. store while it remained open; Result: Replaced carpet, wall units, all shelving and complete re-stock in 10 working days.
*Managed the Grand Opening of new store near Denver, CO, to compete with our main competitor Sports Authority; Result: Opened in 17 days rather than 21 allotted, under-budget.
*Hand selected by senior management to direct the remodel of San Diegos oldest location in Kearny Mesa; Result: Project completed in record time, under-budget.

AMC Theatres La Jolla 12 Theatres, La Jolla, CA (college job) 1993-1997
120-employees, 14,000 customers daily, largest theatre in San Diego at that time.
Reported to the General Manager. Responsible for managing Ticketing, Concession, Cleaning and Projection.
*Established classes, training and evaluation standards for crews in a multi-shift operation.
*Won Employee of the Quarter awards.


Point Loma Nazarene College, San Diego, CA 1989-1994
*All Coursework completed for Bachelor of Arts Degree
*Double major: Political Science & History


Point Loma Track Club, and USA T&F
*Long distance runner - emphasis on the Marathon distance.

Habitat for Humanity
*Projects in the USA and Mexico

*Charity events and sponsor programs

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Scott Lardner
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