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Lisa Collette - North Carolina

Lisa Collette
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About Lisa Collette

Lisa+Collette
Lisa Collette is currently living in North Carolina, and is interested in Food, Bev, Tobacco, Health & Beauty.
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Location

North Carolina

Categories of Interest

Food, Bev, Tobacco, Health & Beauty

My Interests

My first love are my 2 Cocker Spanials. :) I love to cook and try new recipes. I enjoy reading, spending time at the beach, playing cards, shopping and of course I love to watch TV, LOL.

Join Date

Lisa Collette has joined on Sep 04, 2008

Resume

Lisa A. Collette






Career Objective

My career objective is to obtain a position that will take advantage of my
experience, organizational and customer service skills with a company that
has a long term commitment to growth, and challenges its employees to
participate with that vision.


Experience

CRAWFORD & COMPANY

Operations Manager II - US Property & Casualty
Nov. 2004 - Nov 2007 Telecommute

. Under direction of the VP - Vehicle Services served as the Operations
Manager for the Vehicle Services Product Line. Responsible for 212
appraisers, located in 71 branches throughout 48 states. My primary
responsibilities included the successful delivery of our web based
insurance appraisal product to over 2100 clients, project manager of
VTech, our proprietary web based system, and client liaison manager
for large accounts with over 500K in annual revenue.
. Client customer service on a daily basis
. Major accomplishments while Operations Manager II :


24% increase in pre-tax profits


Developed the Heavy Equipment Direct Repair Product with first year
revenue exceeding 335K




Corporate Compliance Manager - Vehicle Services
Oct. 2003-Oct. 2004 Telecommute

. Under the direction of the Quality Director, wrote documentation,
conducted Vehicle Services audits and supported all domestic quality
projects and initiatives. In addition, trained branch managers,
adjusters and admin and taught corrective actions in quality programs
and branch procedures for handling Vehicle Services claims. Analyzed,
reported and corrected any branch trends that needed improvement.
. Client customer service on a daily bases
. Was promoted to Operations Manager II - US Property & Casualty















Regional Manager -Vehicle Services Carolinas Region
Sept. 2002-Sept 2003 Charlotte, NC

Under the direction of the VP - Vehicle Services, served as the Regional
Manager for all of the Vehicle Services products for the states of North
and South Carolina.
. Client customer service on a daily basis
. Managed thirteen auto and heavy equipment appraisers
. Exceeded budgeted revenue by 13% with a total annual production of
972K
. Served on project team as Subject Matter Expert to develop software
(Vtech) for Vehicle Services
o Successful development and roll-out of VTech- Under budget and
under time
. Was promoted to Corporate Compliance Manager- US Property & Casual


Auto/Heavy Equipment Appraiser- Greensboro Branch
Jan. 2001-Sept. 2002 Greensboro, NC

Handled the full line of appraisals including auto, heavy equipment,
marine, and trucking losses
. Consistently exceeded 10K in monthly revenue production
. Successfully completed the Crawford Heavy Equipment School, ranking
number one in the class standings
. Customer service

NATIONWIDE INSURANCE

Material Damage Adjuster
Nov. 1999-Dec. 2000 Greensboro, NC

. Handled drive-in appraisals and total loss adjustments
. Consistently completed 17 assignments per day
. Received my North Carolina Adjusters License (currently active)
. Customer Service

Quick Profile Summary

Lisa Collette
Name: Lisa Collette
Link: http://www.salespider.com/p-5608633/lisa-collette
Location: North Carolina,United States

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