Anthony Luna -

Anthony  Luna
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About Anthony Luna

Anthony Luna and is interested in Retail.
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Summary Of Qualifications | |Visionary leader able to communicate
expectations and achieve desired results through highly skilled, motivated,
and productive teams. Extensive retail leadership experience-establishing
standards of performance in customer service, sales generation, management
development, merchandising, communication, and store operations.
< Direct, coordinate progress of multiple managers, their
stores/departments in achieving business objectives.
< Communicate consistency of excellence in guest service, always leading
by example.
< Proven ability to identify, recruit, develop high potential managers,
and create an environment that recognizes and rewards success.
< A strong leader, creating strategies for each business and developing
teams to achieve desired results.
< Develop and maintain effective professional relationships with all
levels throughout an organization.
< Lead with passion about brand integrity, training managers on
presentation skills, standards, and merchandising techniques.
|Professional Experience |

Salon - Spa Manager, Juut Salonspa
Palo Alto, CA 2007 - Present
< Direct and coordinate the activities of the spa, salon, and guest
service departments for nationally recognized collection of salonspas.

< Encourage a rejuvenating experience dedicated to quality, beauty, and
wellness; voted top 3 salons (Peninsula 2007).
< Motivated team selling increasing spa productivity 36%, average
services per ticket 9%, exceeded total salon budget 10%.
. General Manager, BCBG Max Azria
San Francisco, CA, 2006 - 2007
< Direct and oversee new store opening. Recruited and trained team of
20 consisting of management, selling, and support associates.
< Implement merchandising and visual standards emphasizing personal
brand association to ensure protection of the BCBG brand.
< Demonstrate superior sales leadership and supervision ranking top 5
(non-comp Q - 3) nationwide.
Store Director, Sephora LTD
San Francisco/Novato, CA 2005 - 2006
< Direct the operations of 70+ brands increasing sales revenue by 26%.
< Lead a 7 - member leadership team and 30 product consultants reporting
directly to the Regional Director.
< Led business-planning process measuring sales and financial results to
ensure stock levels were appropriate merchandise investments.
< Revitalized a team declining and discouraged into high performance
client focused consultants accomplishing sales bonus 10 of 12 months.
General Manager, Gap Inc.
San Francisco, CA 2004 - 2005
< Ensured brand integrity through people, product and presentation
strategies/behaviors in alignment with Purpose, Values, Behaviors.
< Successfully identified, developed, and leveraged talent to support
growth utilizing talent-planning processes.
< Promoted Associate Manager to GM; restructured responsibility,
including 3 visual merchandisers, 2 supervisors, all promoted within.
< Worked with corporate partners including buyers, marketing, and senior
leadership to ensure innovative merchandise presentations.
. District Manager, Wilsons Leather
San Francisco/San Diego, CA 1991 - 2004
< Hired, developed, trained 15 - member management team; supervised
performance of 150+ employees reporting directly to Zone VP.
< Transformed task focused district into customer-oriented team
significantly improving secret shop scores averaging 90% over 4 years.
< Provide assessments and suggestions to corporate business partners and
Regional Manager on field initiatives.
< Successfully trained and developed store leadership creating
strategies for and monitoring retention and career planning.
< Collaborate with LP Department in designing an Inventory Retention
program for high-risk stores and function as trainer and field
|References |

Available upon request

Motivation for Sales; Sales Planning; Meeting Sales Goals; Management
Proficiency; Planning; Financial Planning and Strategy; Training
Management; Decision Making; Presentation Skills; Results Driven; Value
Excellence; Managing Productivity; Managing Profitability; Cultivate
Teamwork; Coaching; Managing Development; Understanding the Customer;
Product Management; Strategic Planning; Dealing with Complexity; Analyzing
Information ; Conceptual Skills; Problem Solving; Process Improvement;
Reporting Results; Negotiation; Selling to Customer Needs; Building
Relationships; Managing Processes; Market Knowledge; Staffing; Risk-Taking;
Statistical Analysis; Communication Processes; Informing Others; Internal
Communications; Listening; Phone Skills; Presentation Skills; Presenting
Technical Information; Training ; Training Management; Performance
Management; Motivating Others; Giving Feedback; Self-Development; Self-
Confidence; Orienting Employees; Administrative Writing Skills; Client
Confidentiality; PC Proficiency; Client Relationships; Resolving Conflict;
Initiative; Legal Compliance; Developing Creative Standards; Creativity;
Managerial Courage; Delegation; People Management; Project Management;
Customer Focus; Verbal Communication; Job Knowledge; Product Knowledge;
Quality Focus; Customer Service; Multi-tasking; Organization; Integrity;
Results Driven; Supply Management; Initiative; Attention to Detail; Closing
Skills; Prospecting Skills; Territory Management; Energy Level;
Professionalism; Dealing with Complexity

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Anthony  Luna
Name: Anthony Luna

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