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Home Based Biz


16 Stam Avenue Residence: (401) 463-1888
Cranston, Rhode Island 02920 Cellular: (401) 486-6836

A versatile human resources generalist with 19 years of progressively
increasing responsibilities in providing organizational development,
compensation and benefits, recruitment, employee relations, and compliance
for OEM and consumer products manufacturing companies and a leading
national human resources consulting firm. Set up human resources
departments, including staffing and training.


|Training and Development |Compensation and Benefits |Conflict Resolution |
|Staffing |Legal Compliance |Strategic Partnering |
|Mergers and Acquisitions |Policies and Procedures |Computerized HR and |
| | |Payroll |


Zebra Technologies Corporation, Warwick, Rhode Island 1999-2008

Human Resources Manager

Established the company's first human resources function for a
manufacturing subsidiary of the largest specialty printing company
in the country, serving the automotive, pharmaceutical, postal,
medical, financial, retail distribution, warehousing, defense,
transportation and shipping industries with sales of more than $900

5 Created and implemented policies and procedures for all areas of
human resources, including staffing, employee relations,
compensation, compliance, benefits, performance management, and
training and development for a workforce of up to 450
manufacturing, engineering, product management, quality control,
information technology and sales staff. These procedures were
placed online for management use.

. Coordinated the consolidation of human resources functions
covering 300 impacted employees for three Rhode Island facilities
as a result of the integration of two acquisitions. These included
identifying employees to be retained, compliance with WARN Act
guidelines, development of retention and severance plans ensuring
staffing levels were adequate for on-going manufacturing
requirements, and the coordination of outplacement and state-
funded training and education programs.

. Worked closely with senior management, providing strategic,
tactical and analytical guidance for human resources initiatives.

. Established effective working relationships and credibility with
internal and other corporate operations.

. Coached and guided managers in writing job descriptions, effective
performance reviews and applying employee corrective action.

. Created, developed and implemented innovative recruiting
strategies that effectively attracted and retained employees for
Rhode Island operations.

. Instituted salary and succession planning procedures that brought
the facility in compliance with corporate standards.

. Significantly reduced temporary agency costs by re-negotiating
temp-hire markups, time-to-convert and the number of agencies.

. Provided background and guidance concerning six employee
complaints that were resolved without litigation.


Zebra Technologies Corporation, Continued

. Developed and implemented formal family/medical leave guidelines
and procedures.

. Implemented the conversion of the Rhode Island Payroll/HR systems
to a company-wide installation of the Lawson Payroll/HR system.

. Assisted in the development of the compensation program, which
included salary structures and job descriptions for all employees
at the Rhode Island facility.

. Participated on a company-wide initiative to ensure consistency in
company policies and procedures that were placed online for
management use.

. Conducted training workshops for management, covering leadership,
performance reviews, performance goals, sexual harassment,
conflict resolution, coaching, safety and compliance.

. Implemented the company's affirmative action plan, which included
an applicant tracking system and management training.

. Designed, developed and implemented metrics that tracked turnover,
headcount and number of days-to-fill open requisitions.

Reed-Rico/PCC Specialty Products, Inc., Bristol, Rhode Island 1998-1999

Human Resources Manager

Established a human resource function for the Rhode Island facility
of a $3.5 billion manufacturing company providing components and
tooling for the aerospace, power/energy, commercial/military,
automotive and general industrial market sectors. Created and
implemented policies and procedures, which included staffing,
employee relations, compensation, training and development, and
performance management.

. Provided strategic, tactical and analytical leadership for human
resources initiatives.

. Created, developed and implemented strategic recruiting procedures
that attracted more than 100 quality candidates.

. Developed a proposal and budget for a Rhode Island Economic
Development Corporation (RIEDC) set-aside training grant for new
hires. This resulted in the company receiving a $348,000 training

. Developed and implemented new hire orientation and employee

. Guided and coached managers on writing job descriptions,
performance appraisals and employee disciplinary documents.

. Developed a management training program covering interviewing
skills, sexual harassment and effective listening skills.

. Assisted in the development of a formal compensation program,
which included development of pay structures, placement of
positions based on market data, job descriptions and management

. Managed the site's implementation of the ADP Payroll/HRIS system.

Garland Industries, Coventry, Rhode Island 1991-1998

Human Resources Manager


Garland Industries, Continued

Established the human resources function for a privately owned $16
million specialty pen manufacturer. This included writing the
company's policies and procedures manual, training, organizational
development, staffing, compensation, benefit plans, employee
relations, compliance, and safety.

. Eliminated $22,000 in monthly unemployment insurance charges
through the creation and implementation of sound employment

. Created and implemented a safety program that reduced accidents by
more than 50%, resulting in zero lost work days for two and one-
half years.

. Negotiated premiums for all benefit programs, including medical,
dental and life insurances.

. Managed the company's human resources information systems and
payroll programs, covering more than 200 employees.

. Trained managers on compliance with federal and local labor laws.

. Assisted the chief executive officer by scheduling production and
resolving manufacturing problems during periods of her absence.


Society for Human Resource Management (SHRM)
Human Resource Management Association of Rhode Island (HRM-RI)


Community College of Rhode Island, Warwick, Rhode Island

General courses in business, marketing, English literature and

Bryant University, Smithfield, Rhode Island

Certificate in Human Resources Management

Development Dimensions International (DDI), Pittsburgh, Pennsylvania

Certified Training Facilitator, Leadership Development

Center for Creative Leadership, Colorado Springs, Colorado

Certified in Creative Human Resources Leadership

Additional Courses: Workers' Compensation Law; Conducting Internal
Investigations; Development of New Hire Orientations and On-boarding
Programs; Sexual Harassment; Business Code of Conduct; Sarbanes-Oxley;
Family/Medical Leave Act (FMLA); Oracle report writing; Lawson and ADP
Human Resources and Payroll Information Systems; Establishing SMART Goals;
Effective Performance Reviews; I-9 Laws and Recordkeeping; Records
Retention; Effective Listening Skills; Leading vs. Managing.

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Karen Vaillancourt
Name: Karen Vaillancourt

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