Close
Overlay

Stephen Alexander - Round Rock Tx 78681, Texas

Stephen Alexander
Send Message
Connect

About Stephen Alexander

Stephen+Alexander
Stephen Alexander is currently living in Round Rock Tx 78681, Texas, and is interested in Call Centers, Computer Hardware, Internet / IT.
Not the person you're looking for?
Find more results for Stephen Alexander

Location

Round Rock Tx 78681, Texas

Categories of Interest

Call Centers, Computer Hardware, Internet / IT

Resume

1Stephen F. Alexander Sr

941 Hesters Crossing Rd Apt 1308 Home: 512-341-2810
Round Rock, TX 78681 E-Mail: aunste@yahoo.com
Cell phone- 512-964-5717


SUMMARY OF EXPERIENCE
Successful information technology professional with diverse and extensive experience focusing on personal computer hardware. Microsoft Operating Systems, Windows2000, XP, XPpro, XP64bit, Server2003 software, Knowledge in documentation and systems migration. Proven achievements in time management providing hands-on guidance with server/client-based systems, router protocols, telecommunications, and software applications. Considered a high-energy leader with a reputation for integrity and quality. Team oriented with excellent interpersonal communication skills.

PROFESSIONAL WORK EXPERIENCE

Federal Express Air - Austin, Texas 08/2003 to Present- Package and Delivery Driver
Package and Delivery driver for Federal Express
Obtain class C driving permit to operate large trucks. Attended and completed safety driving school.

Unisys Computer Systems - Austin, Texas 06/2005 to 03/2006- Technical Support Technician
Provide first and second level technical hardware and software support for the Chicago Public School System
Monitor and trouble shoot network routers, switches and host using Nagios, SMS and Remote Desk Top
Monitor and maintain severs using Citrix Presentation Server

ASD Consultant - Austin, Texas 03/2003 to 07/2003- Marketing Office Manager
Manage all office need for a staff of 7
Provided technical support on all desktop computers.
Maintain and backup system server and provided disaster recovery services for company data.
Obtained and solicited construction contracts for the business.

Permond Solutions - Austin, Texas 01/2002 to 07/2002- Helpdesk Support Technician
Assign to Wal-Mart and Seven Eleven Company stores to provided help desk technical support, monitoring and maintenance of computer systems. Escalate calls and dispatch field technicians to system-troubled locations.
Dell Incorporated - Round Rock, Texas 03/1995 to 05/2001- Lead Data Center Technician
Provided technical phone support for Dell customers for hardware and software maintenance of Dell products.
Disaster recovery, Installation, directory replication, public folder re-homing. Maintain Tandem system environment, network printer support
Monitor nightly batch jobs using net-batch scheduling jobs with CA7 and CA11
Monitor nightly batch jobs for abends and resolutions successful completion.
Console monitoring using Tivoli and Omegamon.
Escalated issues requiring 2nd and 3rd level support by way of remedy.
Analyzed operating instructions and user needs to establish operating procedures and production schedules.

EDUCATION & CERTIFICATIONS
Computer Science Coppin State College, Baltimore MD 1981-1982
Computer Science Boston College, Boston, Mass. 1979-1980

SPECIAL TRAINING
Currently pursuing MCSE certification
TECHNICAL SKILLS
Microsoft Office Professional Word, Excel, Project, Microsoft Access, Word Perfect Office, Adobe Photoshop, Front Page, Windows Server 2003, Quick Basic, A++, Network+

Quick Profile Summary

Stephen Alexander
Name: Stephen Alexander
Link: http://www.salespider.com/p-5203543/stephen-alexander
Location: Round Rock Tx 78681,Texas,United States Minor Outlying Islands

Explore using SaleSpider

Businesses You May Be Interested In

 Business Picture
 Business Picture
 Business Picture
 Business Picture

People you may know from Round Rock Tx 78681

 Business Picture
 Business Picture
 Business Picture
 Business Picture

Stephen Alexander’s Business Connections

Find more information on the Company

Share This Profile

Member Spotlight

Business Spotlight

Incredible Tours and Travel Icon
Incredible Tours And Travel
Http://www.incredibletours.co.za
Who Viewed This Page
458376 views
Last Seen
Thursday August 11, 2016
Top Cities
Delhi 1.7%
Toronto 1.17%
Bangalore 1.1%
Top Browser
Chrome Chrome51.56%
Iphone16.42%
Firefox Firefox14.07%
OS Expand
Windows
42.06%
Android
27.51%
Iphone
16.91%
Device Expand
Desktop
50.37%
Mobile
43.63%
Tablet
5.99%
Language Expand
En-US
64.76%
En-us
17.89%
En-GB
2.84%
spacer pixel