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Colby Watchorn - Ogden, Utah

Colby Watchorn
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About Colby Watchorn

Colby+Watchorn
Colby Watchorn is currently living in Ogden, Utah, working as a Gem+ Designs in "I have no company." and is interested in Computer Hardware, Electronics, Marketing.
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Job Title

Gem+ Designs

Company

Location

Ogden, Utah

Categories of Interest

Computer Hardware, Electronics, Marketing

My Interests

To have employment where I can use the skills I have learned in computer technology, while working in a customer service oriented establishment. I am well organized and detail oriented. I have been in a training position, using my skills to help other employees become successful. I enjoy working with people and I am a loyal employee. I am punctual and reliable.

Join Date

Colby Watchorn has joined on Jun 01, 2008

Resume

2056 Monroe Blvd
Ogden, UT 84401
Phone 801-392-8387
Colby R Watchorn
Objective To have employment where I can use the skills I have learned in computer technology, while working in a customer service oriented establishment. I am well organized and detail oriented. I have been in a training position, using my skills to help other employees become successful. I enjoy working with people and I am a loyal employee. I am punctual and reliable.
Education 1994-1997 Alta High School Sandy, UT
2006-2007 OWATC* Ogden, UT
* I have been attending Ogden Weber Applied Technology College since June 2006. I have been studying Information Technology: Hardware, Software, Networking, Web Design, Graphic Design, Programming, Work-place Relations. I am A+ Certified. I am still finishing Network + two to three nights each week.

Interests and activities Building computers and troubleshooting personal computers. I play the guitar and write music. I make jewelry and crystal art. I enjoy snowboarding, cooking and playing sports. Also fishing, hiking, backpacking, exercising and spending time with my son. I relax playing video games.
Work experience 2007-2008 Teleperformance USA Ogden, UT
IT Agent / Dispatcher
Taking inbound calls for Dell. I have my A+ Certification. I started in the XPS queue taking calls for the higher line of PCs from Dell. This required troubleshooting and using resources and training pages. I quickly learned the duties of an agent and became a dispatcher. Duties of a dispatcher are going over dispatches from other agents, reading notes, checking troubleshooting steps, making sure the correct parts are ordered and approvied, then dispatching them for the customer. I have also worked with escalations for dispatches, when there were errors I had to communicate with email to contacts and would receive emails through Windows mail to correct them.
2006-2007 Focus Communications Ogden, UT
Agent
Took inbound calls for Qwest. Customer service, answering customers questions, problem solving, consulting with customers about what services they need and what is available to them. Answer questions for agents on the floor and helped them complete orders. Worked as a supervisor when needed. Also processed orders through a processing program.
2005-2006 Chilis Restaurant West Valley, UT
Lead Cook
Organized the line for the days shift. Prepared food according to Chilis standards. Responsibilities were to prepare for the weekend when it was the busiest time and forecasting for the week to meet projected goals. Trained employees to work at optimum performance.

2002-2003 The Meadows Leisure Care St. George, UT
Kitchen Supervisor
Opened the kitchen and organized the days menus, counted inventory, ordered food, prepared and cooked food for residents, including breakfast, lunch and dinner. Every day we made something different and creative and came up with new recipes for the residents.

1998-2001 Tony Romas St. George, UT
Kitchen Supervisor
Opened the restaurant, prepared and cooked breakfast, lunch and dinner. Trained and supervised other employees. Rotated and restocked delivered cases of food every other day. I served on the side and also was a bus boy if they needed the help.

Skills And Qualifications
Good attitude, great listener, able to troubleshoot problems. I work well under pressure. I have great customer service skills, building a rapport with customers. Im a certified trainer. I am willing to learn more.

Quick Profile Summary

Colby Watchorn
Name: Colby Watchorn
Link: http://www.salespider.com/p-4524061/colby-watchorn
Location: Ogden,Utah,United States
Job Title: Gem+ Designs
Company: I have no company.

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