Steve Leveille is currently living in Dartmouth, Nova Scotia, working as a President in "Http://www.gogetitnow.biz" and is interested in Advertising & Media, Internet / IT, Marketing.
Resume
Steve Lveill
53 Gaston Road
Dartmouth, NS
B2Y 3W5
Email: steveleveille74@hotmail.com
Phone: (902) 469-3813
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Education
Bachelors of Business Admin International Marketing, PR & Communications
2000 - 2003
Bishops University
International Marketing Certificate
1998 - 2000
University of Quebec Trois-
Rivieres, QC
Training & Certifications
Search Engine Optimization Management Certification
2009
WebCeo University
Mortgages, Loans, Credit Cards, Personal Lines of Credits, Bank accounts
Management Certification
2005
Scotia Bank Halifax,
NS
Call Center Management Certification
2004
Teletech University
Customer Service Management Certification
2001
Ellis Business College
Drummondville, QC
Professional Presentation Certificate
1996
National Montreal Business School
Montreal, QC
Summary of Skills
. Fluently bilingual, with recognition from Halifax Regional School
Board as Expert in Writing, Oral and Understand, Teaching French.
. Highly proficient in IT and computer software; i.e., operating
systems, office suites, web design, accounting, email, internet, and
intranet.
. Experienced in export and import management.
. Success in marketing, sales, business development, and public
relations.
. Comfortable and experienced in management role.
. Great communication and customer service skills.
Work Experience
French Teacher (Contracted position)
Sept 2010 - Present
University Sainte-Anne
Halifax, NS
. Created and presented course material for group classes.
. Individual teaching sessions.
. Improved communication between teachers and administration.
Customer Service Officer
2005 - 2009
Scotia Bank Customer Contact Centre
Halifax, NS
. Managed inbound customer service calls for mortgages, care loans, bank
accounts, and credit cards.
. Promoted and sold services to small and medium businesses.
. Coached customer service representatives in cross sales and direct
sales of financial services.
. Participated in conference calls with bank branches across Canada.
Sales Representative (Contract)
2004
Hewlett Packard
Halifax, NS
. Selling of HP products and services through inbound customer calls.
. Maximized sales of complementary items related to the initial product
sale.
. Utilized and improved upon selling strategies to entice consumers to
purchase products immediately.
Marketing Consultant/Director
2003 - 2004
Midbec Limited
Dartmouth, NS
. Performed marketing related analysis and consultation with small
businesses, corporations, governments, and municipalities.
. Planned and executed successful advertising and communication
campaigns.
. Calculated weekly and monthly sales results and evaluated the level of
improved customer relations.
Marketing Consultant (Contract)
2003
Coutures & Associates
Sherbrooke, QC
. Marketing, sales, and advertising management with large scale
companies and corporations.
. Performed market analysis, risk management, and sales forecasts.
. IT management with servers and software installation.
Executive V.P. International Marketing
2001
N.P Publicity
Drummondville, QC
. Managed export sales to Eastern United States.
. Developed business relationships with companies such as John Deere,
Chrysler, New Holland, and Caterpillar.
. Created and delivered corporate presentations for international trade
shows.
References Available Upon Request