Rock St-Laurent - Cambridge Galt, Ontario

Cambridge Galt, Ontario

Home Based Biz, Manufacturing, Marketing

Rock St-Laurent

OBJECTIVE

My objective is to work in an environment in which the knowledge/skills gained during my 20+ years of business experience can be utilized in generating sales for a success driven company.

SKILLS SUMMARY

MS Office
Database Software
Excellent Customer Service abilities
Dedicated and efficient worker
Fast learner and team player
Able to work under a timeline
Good project management skills Excellent problem solving skills
Excellent listening skills
Fluent in English and French
Experience increasing sales
Marketing experience
Excellent Communication Skills

PROFESSIONAL EXPERIENCE

Account Manager
2007 - 2011 Regency Plastics Inc. Toronto, Ontario
Summary of role and brief company profile
Delivered exceptional customer service; expanded relationships within existing customer base in my territory.
Managed territory and visited accounts regularly.
Scheduled and helped plan meetings with key decision makers.
Acted as customer liaison to ensure all customers requests were heard and needs were met.
Quickly learned the product lines, vision and mission, as well as the processes/workflow of the company.
Fostered new client relationships and identified new business opportunities by cold calling.
Worked closely with multiple internal stakeholders to ensure proposals and orders were delivered on time and in accordance with client expectations.
Rebuild trusting relationships with old clients of the company.
Increased sales from $190,000 to $847,000.

Bilingual Account Manager
1993 2007 Subec International Inc. Cambridge, Qubec
Summary of role and brief company profile
Managed ongoing business with major accounts and developed new business.
Attended and contributed new ideas to the marketing meetings for new product launches.
Presented new promotional concepts to the Marketing and Product Management teams of major accounts.
Provided Technical advice as to the applications and limitations of Polystyrene Sheeting.
Put together, presented and followed up on quotes.
Increased sales from $60,000 to $920,000.

Bilingual Sales Representative
1991 1993 Plastelene Inc. Cambridge, Ontario
Summary of role and brief company profile
Managed territory and visited accounts regularly.
Rebuild trusting relationships with past clients and secure new business by cold calling.
Ensured all customer inquiries are responded to and customer needs were addressed.
Learned all the technical aspects of the Plastic Extrusion Business and Thermoforming Industry.
Provided Technical expertise on the aspect of Polystyrene and Polyethylene sheet extrusion.
Increased sales from $200,000 to $700,000
OTHER EXPERIENCE

Landlord / Property Manager
Owning properties and managing tenants has given me the opportunity to work with people to get various projects done by specific timelines and truly understand the importance of hard work and dedication.
 Work done on various projects includes: Roofing, Insulation, Windows install, Hardwood floor install, Cabinets and Countertop installation, Painting, Plumbing repairs and Furnace servicing .

EDUCATION

1979 1982 University of Windsor Windsor, Ontario
Graduated with a Degree in Communications Studies.
Completed Case Studies and class presentations, applied for a CRTC license, worked in teams and analyzed successful and unsuccessful businesses.

1983 1984 Herzing Institute College of Business & Technology Toronto, Ontario
Graduated with a computer programing diploma.
Able to program in Cobalt, RPGII, Basic 4 and JCL

1987 Canadian Suppliers Institute Mississauga, Ontario
Received Certificate Understanding Statistical Process Control.

1988 Dale Carnegie Training Mississauga, Ontario
Effective Speaking and Human Relations.
Professional Selling A Human Relation Approach.

1989 Association of Corrugated Converters Mississauga, Ontario
Corrugated Sales Training.

LANGUAGES

Completely fluent in both English and French.

VOLUNTEER EXPERIENCE

2009 The City of Cambridge Advisory Committee Cambridge, Ontario
Appointed as Accessibility Committee Member.
Appointed as Municipal Heritage Committee Member

2007, 2008 Cambridge Provincial Liberal Riding Association Cambridge, Ontario
2007-2008 Director on the board of Directors.
1998 2003 Director on the board of Directors.

1997, 1998 Cambridge Liberal Riding Association Cambridge, Ontario
1997 Vice President of the Association.
1998 2003 Director on the board of Directors.

INTERESTS
I enjoy being around people, reading, using my computer, researching about technology and business and spending time with my family.