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Robin Henniges - Mount Airy, Maryland

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About Robin Henniges

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Robin Henniges is currently living in Mount Airy, Maryland, working as an Account Executive in "Post It Mobile" and is interested in Consulting, Fashion, Gifts / Accessories, Health & Beauty, Home Based Biz, Marketing, Presentations, Products, Resources, Services, Work from Home.
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Job Title

Account Executive

Company

Location

Mount Airy, Maryland

Categories of Interest

Consulting, Fashion, Gifts / Accessories, Health & Beauty, Home Based Biz, Marketing, Presentations, Products, Resources, Services, Work from Home

Resume

Robin Henniges
14806 Harrisville Road . Mount Airy, MD 21771
robinhenniges@comcast.net . 301-606-2146

Experienced Sales Manager, Communications and Training Manager, and IT
Business Analysis Manager with experience in external and internal
communications, SLC development and administration, project management, and
hiring and firing of staff.
____________________________________________________________________________
_____________

SUMMARY OF QUALIFICATIONS

.More than 13 years in the Information Technology industry, including nine
years in business analysis, design, and project management, and
communications and training.
.Six years sales leadership and sales staff development and coaching.
.Developed sustained relationships with internal management and employees
and external clients on knowledge and trust.
.More than 13 years of managing/leading others with P&L, hiring and firing
responsibilities.
.Superior communication, presentation, and interpersonal skills.
.Strong analytical and quantitative skills.

PROFESSIONAL EXPERIENCE

Licensed Insurance Agent/Benefits Consultant July 2008 -
Current
HealthMarkets/Cornerstone America North
Richland Hills, TX

.Sell health, dental, vision and disability insurance to the self-employed,
small-business owners and individuals.
.Explain features, advantages and disadvantages of various policies to
promote sale of insurance plans.
.Customize insurance programs to suit individual customers, often covering
a variety of risks.
.Ensure that policy requirements are fulfilled, including any necessary
medical examinations and the completion of appropriate forms.
.Call on policyholders to deliver and explain policy, to analyze insurance
program and suggest additions or changes, or to change beneficiaries.

Independent Director/Sales Manager April
2002 - April 2009
The Body Shop at Home Mt. Airy, MD/Wake
Forest, NC

.Developing a home-based business in direct-sells with a new channel of the
30-year old The Body Shop retail stores. Through continuous growth in
attracting, recruiting and developing new consultants and leaders, my
organization has
grown from an individual of one, to a current team of 225.
.Serve as Leadership Leader for our Retail Partnership Marketing Program
with local The Body Shop retail stores in the DC
and Baltimore Metro areas.


District Account Manager September
2007-July 2008
CBK Mt. Airy, MD/Union City, TN

.Sell, service, and cultivate new business by selling wholesale home dcor,
lighting, textiles, gifts and small furniture items to retail stores.
Territory represents a 550 client base from Maryland and Washington, DC.
.Utilize effective time management skills to develop, balance, and maintain
effective workflow, scheduling and follow-up
while working in the field.


Quality Assurance/Training Manager October
1999 - October 2001
EDS Austin, TX

.Managed a team of 27; 12 Training Specialists, two QA Specialists, five
Technical Writers, one Graphic Designer, and six
contract Technical Writers.
.Planned and established overall team's direction.
.Responsible for $3M budget and P&L for my division.
.Performed employee performance reviews, salary administration, and hiring
and firing of employees.
.Under my direction the Training Team, successfully trained 650 customers
on a new client/server system, wrote, and
produced three comprehensive training manuals, as well conducting classroom
training which equaled 5200 hours of training
for our client.
.Under my direction the Communication team, created, produced and
maintained eight contractually required printed and electronic monthly
Medicaid newsletters; four annual Medicaid Provider Procedure Manuals and
maintained an online Medicaid Operations and Policy & Procedures Manual.

Systems Engineer Supervisor November 1997
- October 1999
EDS Austin, TX

.Conducted interviewing and hiring of 30+ staff at the start-up of project.

.Established and organized the Business Development Team, assigning
resources across three teams.
.Created process with the customer for walkthroughs and approval of
documentation.
.Directed an external vendor in the creation of Ad Hoc Query Platform
curriculum and training delivery.
.Supervised a team of 18 Business Analysts and Business Associates in the
definition, analyze and design phase for the creation of a new
client/server system.
.Administered salary, bonus and recognition. Conducted performance reviews
and mentored employees in creating career development plans.
.Performed monthly financial outlook and manpower allocations.
.Teamed with customer and made recommendations for approach of the new
client/server systems training.
.Created and instituted a Training Liaison role with customer agencies for
validation at the user-level a correct training approach.

Business Analyst Supervisor
September 1995 - November 1997
EDS Austin, TX

.Supervised and directed a team of five business analysts
.Hired and administered salary action and recognized team members through
compensation, rewards and encouragement.
.Conducted performance reviews and provided direction on setting and
achieving goals.
.Developed and maintained a strong relationship with other EDS team
members, EDS management and the state customer.

Advanced Business Analyst March 1994 -
September 1995
EDS Austin, TX

.Utilized TSO and QMF to review code, create queries and run reports.
.Completed system level testing of changes and enhancements and wrote
business design specifications and
comprehensive test plans and utilized TSO and QMF to review code, create
queries and run reports.
.Scheduled and conducted user work-sessions, functional walkthroughs, and
test review sessions throughout the application change process.





Marketing Communications Representative
December 1992 - January 1994
EDS Herndon, VA

. Managed all aspects of exhibit and trade show marketing including the
initial planning, development of budgets, tracking costs, negotiations with
vendors, and implementation of booth design and development of collateral
materials.
.Determined budgetary requirements and administered approved funds.


Part-Time Sales Supervisor February 1990
- October 1993
Petite Sophisticate McLean, VA

Supervised sales staff in all aspects of retail sales. Responsible for
overall store operations, to include; opening and closing of the store,
security, and new associate training. Maintained positive image for Petite
Sophisticate with customers. Consistently exceeded monthly sales goals.

Business Relations Analyst/Trainer August
1990 - December 1992
EDS Alexandria, VA

.Independently conducted computer training and stand-up instruction on a
defense eligibility system at 51 military installation.
.Wrote training plans and materials.
.Ensured proper procedures were followed in issuing of military personnel
and dependent medical and personnel benefits.
.Identified and resolved problems with Systems Engineers, relating to
hardware, software and telecommunications.
.Provided instruction to military Health Benefit Advisors nationwide in
assisting National Guard and Reserve personnel in receive earned benefits
as a result of Desert Storm.
.Represented company by attending regional training conferences and provide
system training and demonstrations.

Conference Coordinator August 1986 -
August 1990
EDS Alexandria, VA

.Planned, budgeted and coordinated all aspects of military regional
training conferences for 500-800 policymakers and system users from
Department of Defense.
. Selected, inspected, and recommended conference sites. Negotiated rates
for guest rooms, food and beverage, and meeting space. Selected and
planned menus.
.Functionally supervised conference staff in all aspects of meeting
planning.
. Coordinate with Telecommunications Engineers and Systems Engineers in
establishing a "hands-on" demonstration/training room with 28 computer
exhibits.
.Responsible for cost projections and the production of a post-conference
cost analysis for Deputy Assistant Secretary of Defense (Health Management
Systems) office.

EDUCATION

Montgomery College
Germantown, Maryland
Strayer College
Arlington,
Virginia

Approximately two years into a four year degree completed with
concentration in Business Administration/Marketing.


SKILLS

MS Windows, MS Vista, MS Office (Word, Excel, PowerPoint) MS Outlook, MS
Publisher, MS Project,
Project Workbench, Team Workbench, Framemaker,TSO/ISPF, File-Aid, QMF

Quick Profile Summary

Robin Henniges
Name: Robin Henniges
Link: http://www.salespider.com/p-2229171/robin-henniges
Location: Mount Airy,Maryland,United States
Job Title: Account Executive
Company: Post It Mobile

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