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Michelle L. Ellis
1033 East Washington Street  Indianapolis, IN 46202
(317) 671.2506  elliswine@yahoo.com

Profile
Professional team-player with excellent communication skills, customer-service skills, and an outgoing attitude is seeking to utilize over 10 years of sales and merchandising experience which includes entrepreneurial ventures, supervisory skills, and clerical skills.

Employment
Hamilton County Jail Librarian Noblesville, IN 2013
• Update spreadsheet to document book check-out.
• Shelve books in appropriate location and fulfill inmate book requests.

AMC Entertainment Movie Crew Bloomington, IN 2012-2013
• Operated POS computer, accurately handling cash and credit transactions while promoting upgrade program.
• Maintained above average sales in concessions area while utilizing fountain drink dispensers, popcorn machines, warmers, hotdog grills, and steamers.
• Greeted movie-goers with excellent customer service and directed them to their theater.

Kohl’s Replenishment Westfield, IN 2010-2011
• Excelled at providing excellent customer service while assisting customers on sales floor.
• Received shipments, unpacked products, and sorted products, pulling low quality products.
• Stocked merchandise in appropriate retail location, utilizing scanner for item placement.
• Promoted credit card sales and submitted completed form on customer’s behalf.

Long’s Bakery Clerk Indianapolis, IN 2007-2009
• Provided excellent customer service to promote customer retention in a family owned bakery.
• Received phone calls and documented special large facility orders for client accounts.
• Assisted with filling cake orders, learning new baking and decorating skills.

DialAmerica Marketing Phone Sales/Team Lead Bloomington, IN 2006-2007/2002-2003
• Multi-tasked operating a utilizing the telephone while inputting data into proprietary computer software.
• Communicated with customers to consistently sell above quota percentages and conversion rates.
• Reviewed TSR recordings for accuracy, disclosure, and demeanor then provided constructive feedback to representative.

Sears Optical/US Vision OP Tech Bloomington, IN 2005-2006
• Promoted customization and upgrades of optometrist prescribed products.
• Operated computer and proprietary software to enter prescriptions and orders and operated POS machine while accurately handling transactions.
• Utilized small tools and a hotbox to make adjustments to glasses per each individual’s facial measurements.
• Inspected lenses for accuracy of prescription

Campaign Center Fundraising Agent Bloomington, IN 2003-2005
• Raised funds for various charities, utilizing ability to quickly learn and retain information about each charity organization.
• Utilized computer, phone, and excellent communication skills to implore donations from community members.
• Verified donation amounts, prepared, and mailed documentation of non-profit receipt donations.

Education
Ivy Tech Community College Practical Nursing Program LPN 1993

Quick Profile Summary

Michelle Ellis
Name: Michelle Ellis
Link: http://www.salespider.com/p-15318173/michelle-ellis
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