Ashley Drew - Amherstview, Ontario

Amherstview, Ontario

Other

21-50

ASHLEY DREW
10-11 Manitou Crescent West, Amherstview, Ontario K7N1B7 (613)217-6012 ashleydrew_22@hotmail.com





PERSONAL QUALIFICATIONS

• Strong written and oral communication skills
• Flexibility and desire to work within a team
• Outstanding organization, decision making and problem solving skills
• Extensive experience working in Office Administration
• Computer proficiency in Excel, Microsoft Outlook and Microsoft Word
• Established ability to assume multi tasks, to identify and maintain workplace priorities, policies and procedures

EDUCATIONAL BACKGROUND

Community and Justice Services Worker Diploma Program Jan. 2009- April 2010
Loyalist College, Belleville, Ontario

• Dean’s List standing
• Developed essential interviewing and counselling skills through practical information and experimental learning
• Established preparedness to recognize and the ability to deal with challenging situations
• Gained skills and confidence necessary to provide for the care, welfare, safety and security of everyone involved in a crisis situation
• Maintain effective collaborative skills in teamwork environment

Ontario Secondary School Diploma Sept.1999-June 2002
Sharbot Lake High School, Sharbot Lake, Ontario
• Achieved and maintained an honour role student for two consecutive years
WORK EXPERIENCE

Office Administration/Accounts Receivable Clerk Feb.2003 – Jun.2012
Leon’s Furniture & Appliances, Kingston, Ontario

• Effectively trained, supervised and mentored front office staff in work tasks
• Promoted exceptional customer service in a high volume atmosphere
• Maintained strict standards of confidentiality and worked to highest financial and personal standards
• Communicated and liaised with credit providers
• Responsible for preparing routine entries and posting financial transactions
• Calculated, prepared and issued bills, invoices and statements







Server Oct. 2007 – Jun.2010
Raxx Bar & Grill, Kingston, Ontario

• Improved and strengthened teamwork skills in a fast-paced environment
• Competent and effective in dealing with aggressive behaviour while ensuring a safe environment
• Provide direct customer service in knowledgeable friendly manner
• Troubleshoot and solve customer issues effectively

VOLUNTEER EXPERIENCE
Citizen Escort Dec.2009
Pittsburgh Institution, Joyceville, Ontario

• Completed the Escort Training Program
• Escorted and monitored six federal inmates to assist in the Salvation Army Christmas Hamper Program
• Ensured proper movement and supervision of various federal inmates while attending appointments in the community

Open House Nov. 2009
Loyalist College, Belleville, Ontario

• Assisted with the set-up of booths prior to the arrival of participants
• Demonstrated a professional and friendly welcoming to participants entering the college
• Provided assistance to participants on self-guided tours


CREDENTIALS

• Non-violent Crisis Intervention Certificate
• First AID & CPR Level C Certificate
• Smart Serve Certificate
• Career Development Certificate















ASHLEY DREW
10-11 Manitou Crescent West, Amherstview, Ontario K7N1B7 (613)217-6012 ashleydrew_22@hotmail.com


REFERENCES


STEVE IVANKOVIC
General Manager
Raxx Bar & Grill
Kingston, Ontario
613-634-3337

MARK MCKERCHER
Owner
Leon’s Furniture & Appliances
Kingston, Ontario
613-384-2418

DAWN DI DOMENICO
Supervisor, Finance and Administration
Fort Henry National Historic Site of Canada
Kingston, Ontario
613-542-7388, ext 208