Brenda Spencer is currently living in Martinsburg, West Virginia, working as an Inventory Control Associate in "Byan Systems" and is interested in Call Centers, Marketing.
Resume
Brenda Spencer
Motivated and career oriented professional, with extensive knowledge and experience in; Customer Service, Inventory Control and Administrative skills, ready to bring to your company.
Experience
May 2012 – Present Martin & Siebert Martinsburg, WV
Collections Associate
• Analyze and research debtor information databases.
• Data collection, processing, quality report approval, and managing client expectations for processing of discovery data
• Research for employment, current address and contact information.
• Initiate wage garnishments and bank attachments for clients
• Initiated appropriate departments to follow-up on existing garnishments or attachments.
Nov. 2009 – Aug. 2011 BIS Salamis, Alternative Energy Lusk, WY.
Project Manager Assistant
• Answer and assist with calls and emails in a timely manner, fill out PO request, arrange Fed-Ex and UPS pick-up, monitor office supplies and re-order, file, and greet customers.
• Support field employees via phone, fax or email. Review, enter and file employee time worked, work location and certifications into tracking database.
• Maintain fuel logs for fleet trucks, update mileage log, truck inventory log, and job log and create unit books for trucks.
• Retrieve and monitor resumes from company website for potential hires.
• File and update database reports for new hires, send information for DMV reports, set-up physicals and drug testing.
• Create certification matrix file for employees, work instruction books for job procedures and Wind Farm database for current and upcoming wind farms in each state.
May 2007- Oct. 2009 Byan Systems, Inc. Lusk, WY.
Inventory Control Manager
• Monitor and maintain ordering of Domestic and Foreign Inventory parts.
• Coordinate and receipt of shipment of products.
• Continuous maintenance of Purchase Orders, Sales Orders and RA forms, Invoices on a daily basis.
• Build and monitor databases for Foreign and US pricing, items sold per week, item reorder reports.
• Skilled in document imaging and organization of vital records.
• Communicate quality and/or pricing issues to Customers by research/tracking of any discrepancies.
• Enter and maintain Month End and Fiscal Reports.
• Set up, co-ordinate and participate in Trade Show Events and follow-up on sales leads.
Oct. 1999 – July 2006 Rubbermaid Commercial Products Winchester, VA.
Inventory Manager
• Maintained proper service levels for Manufacturing and Shipping demands by prioritizing shipments.
• Maintain inventory accuracy through WMS and ASI Warehouse Management programs.
• Data entry of inventory as well as resolving discrepancies of inventory.
• Extensive communication via phone, interoffice email, fax, databases; for both, company and vendor issues.
• Excellent written, communication and record keeping skills as well as ISO 9002 trained.
• Create databases using Excel for the purpose of the Inventory Control and the correction process.
• Training of associates for receiving process and correction procedures for Offsite Warehouse.
Computer Skills
• Word Processing – Microsoft Word, Microsoft Office 2010 Professional, Microsoft Outlook
• Database / Spread Sheet – Microsoft Excel, Access, Office 2010 Professional, Document Imaging, Adobe Acrobat 9 Pro., Quick Books ( Manufacturing & Wholesale Version)
• Graphics Programs – Corel Draw 12 & 13x, Microsoft PowerPoint
• Search engines – CPS, Accurint, Google, Facebook,
Education
1977 - Diploma Wyalusing, Jr. Sr. High Wyalusing, PA.
September 2011 – Still Attending Medical Billing and Coding – Associates Degree Virginia College Online