Brenda Spencer - Martinsburg, West Virginia

Inventory Control Associate

Martinsburg, West Virginia

Call Centers, Marketing

I am interested in growing my knowledge and my career in Customer Service, Inventory and Quality control.

201-1000

Brenda Spencer

Motivated and career oriented professional, with extensive knowledge and experience in; Customer Service, Inventory Control and Administrative skills, ready to bring to your company.

Experience
May 2012 – Present Martin & Siebert Martinsburg, WV
Collections Associate
• Analyze and research debtor information databases.
• Data collection, processing, quality report approval, and managing client expectations for processing of discovery data
• Research for employment, current address and contact information.
• Initiate wage garnishments and bank attachments for clients
• Initiated appropriate departments to follow-up on existing garnishments or attachments.

Nov. 2009 – Aug. 2011 BIS Salamis, Alternative Energy Lusk, WY.
Project Manager Assistant
• Answer and assist with calls and emails in a timely manner, fill out PO request, arrange Fed-Ex and UPS pick-up, monitor office supplies and re-order, file, and greet customers.
• Support field employees via phone, fax or email. Review, enter and file employee time worked, work location and certifications into tracking database.
• Maintain fuel logs for fleet trucks, update mileage log, truck inventory log, and job log and create unit books for trucks.
• Retrieve and monitor resumes from company website for potential hires.
• File and update database reports for new hires, send information for DMV reports, set-up physicals and drug testing.
• Create certification matrix file for employees, work instruction books for job procedures and Wind Farm database for current and upcoming wind farms in each state.

May 2007- Oct. 2009 Byan Systems, Inc. Lusk, WY.
Inventory Control Manager
• Monitor and maintain ordering of Domestic and Foreign Inventory parts.
• Coordinate and receipt of shipment of products.
• Continuous maintenance of Purchase Orders, Sales Orders and RA forms, Invoices on a daily basis.
• Build and monitor databases for Foreign and US pricing, items sold per week, item reorder reports.
• Skilled in document imaging and organization of vital records.
• Communicate quality and/or pricing issues to Customers by research/tracking of any discrepancies.
• Enter and maintain Month End and Fiscal Reports.
• Set up, co-ordinate and participate in Trade Show Events and follow-up on sales leads.

Oct. 1999 – July 2006 Rubbermaid Commercial Products Winchester, VA.
Inventory Manager
• Maintained proper service levels for Manufacturing and Shipping demands by prioritizing shipments.
• Maintain inventory accuracy through WMS and ASI Warehouse Management programs.
• Data entry of inventory as well as resolving discrepancies of inventory.
• Extensive communication via phone, interoffice email, fax, databases; for both, company and vendor issues.
• Excellent written, communication and record keeping skills as well as ISO 9002 trained.
• Create databases using Excel for the purpose of the Inventory Control and the correction process.
• Training of associates for receiving process and correction procedures for Offsite Warehouse.

Computer Skills
• Word Processing – Microsoft Word, Microsoft Office 2010 Professional, Microsoft Outlook
• Database / Spread Sheet – Microsoft Excel, Access, Office 2010 Professional, Document Imaging, Adobe Acrobat 9 Pro., Quick Books ( Manufacturing & Wholesale Version)
• Graphics Programs – Corel Draw 12 & 13x, Microsoft PowerPoint
• Search engines – CPS, Accurint, Google, Facebook,

Education
1977 - Diploma Wyalusing, Jr. Sr. High Wyalusing, PA.
September 2011 – Still Attending Medical Billing and Coding – Associates Degree Virginia College Online